Online Survey Services

ANALYST REPORT: ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps.

Posted: 10 Nov 2020 | Published: 10 Nov 2020

EZINE: The Middle East faces fierce competition for IT professionals with the right skills, so it is so worrying that the region's women are so underrepresented in the IT community. In fact over quarter of businesses in the Middle East have no women in their IT departments, according to Computer Weekly's Salary Survey.

Posted: 31 Mar 2020 | Published: 09 Apr 2020

BOOK: Download this sample chapter from ITF+ CompTIA IT Fundamentals to learn how to approach IT problems using a standard troubleshooting method, how to troubleshoot common computer problems and more.

Posted: 12 Jan 2021 | Published: 12 Jan 2021

WHITE PAPER: SAP's licensing practices and sales tactics change constantly. It's nearly impossible to stay on top of what you need to know to ensure a good deal and limit cost increases. This easy-to-digest guide helps you combat SAP sales tactics, avoid overspending with SAP, and more.

Posted: 13 Sep 2021 | Published: 13 Sep 2021

EZINE: According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything.

Posted: 20 Jan 2021 | Published: 11 Feb 2021

EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?

Posted: 26 Oct 2020 | Published: 19 Oct 2020

WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

WEBCAST: Oracle customers are well advised to prepare for sales engagements long before an upcoming purchase or renewal and to exercise extreme caution. Watch our "Oracle Deal-Makers Toolkit" webinar to learn how to avoid the numerous landmines in your next deal.

Posted: 10 Sep 2021 | Premiered: Feb 10, 2021

WHITE PAPER: It's not easy to develop a strong negating position with an entrenched vendor like SAP whose solutions are key to running your business. This essential guide to negotiating with SAP will lay out a step-by-step deal plan and timeline and best practices to develop a communication strategy to create and maintain negotiating leverage.

Posted: 13 Sep 2021 | Published: 13 Sep 2021

WHITE PAPER: Workday's custom pricing metrics and complicated licensing models dictate the bottom-line cost of a customer's agreement, making it difficult for organizations to purchase efficiently and accurately. Download this useful guide to learn how to avoid common situations where customers over-purchase with Workday, combat Workday sales tactics, and more.

Posted: 13 Sep 2021 | Published: 13 Sep 2021