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OSF Reports

Your guide to the open source universe sponsored by ComputerWeekly.com EGUIDE: Open source used to be an alternative to commercial off –the-shelf software. Today, the largest commercial software providers are big supporters of open source technologies. Posted: 29 Aug 2017 \| Published: 29 Aug 2017 TOPICS: Open Software Foundation \| Open Source \| Open Source BI \| Open Source Software \| Open Systems Standards \| Software \| Software as a Service

Best Practices for Open Source and the Cloud sponsored by Red Hat WHITE PAPER: This whitepaper takes a careful look at two of today's most popular topics: open source application software and moving to the cloud. Posted: 18 Sep 2013 \| Published: 18 Sep 2013 TOPICS: Application Infrastructure Providers \| Applications Software \| Cloud Computing \| Cloud Management \| Cloud Security \| Data Center Management \| Data Centers \| Open Software Foundation \| Open Source \| Open Source Software \| Private Cloud \| Public Cloud

Open Flexible Cloud Orchestration sponsored by Citrix WEBCAST: This brief webcast takes a look at the flexibility and compatibility offered by platforms based on Apache's OpenStack architecture for designing an open source, customized cloud infrastructure. Posted: 07 Nov 2013 \| Premiered: Sep 19, 2013 TOPICS: Apache \| Cloud Computing \| Cloud Management \| Open Software Foundation \| Open Source \| Open Source Software \| Platform as a service

Palo Alto Networks rockets resiliency by transforming IT sponsored by ServiceNow WEBCAST: Problem management is an IT service management process that follows the life cycle of underlying service problems. In this webinar, learn how Palo Alto simplified problem management processes using digital workflows and automation, and how you can do the same at your organization. Posted: 09 Nov 2020 \| Premiered: Nov 9, 2020 TOPICS: IT Agents \| IT Asset Management Software \| IT Auditing \| ITIL

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by SearchCRM EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

Don't panic! The definitive guide to IT troubleshooting sponsored by TechTarget RESOURCE: Applications composed of microservices in containers on distributed resources hardly look like their monolithic ancestors from just a few years ago. Yet, no matter the architecture, IT operations support must quickly identify and rectify any problems in production. Open this guide for best practices on monitoring for container-based applications. Posted: 23 Apr 2020 \| Published: 23 Apr 2020 TOPICS: Help Desk Management \| IT Agents \| Troubleshooting

Visibility to Containers: Measurable outcomes from CMDB sponsored by ServiceNow EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity. Posted: 22 Jan 2020 \| Published: 22 Jan 2020 TOPICS: IT Agents \| IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Utility Services \| IT Workforce

Open Group technical document: IT Specialist Certification Accreditation Policy sponsored by ComputerWeekly.com WHITE PAPER: A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this. Posted: 20 Oct 2011 \| Published: 22 Oct 2010 TOPICS: Certification Programs \| Open Group \| Training

Gartner Middle East CIO Leadership Forum sponsored by Gartner WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: CIOs \| Information Technology Professionals \| IT Agents \| IT Management \| IT Service Management \| Vendor Selection \| Vendors

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

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