Many common mistakes in an ITIL adoption start with undereducated IT professionals who do not fully understand what ITIL is and how it should be used. Open up this eBook to take a closer look at 10 mistakes to avoid, plus, 10 planning and implementation steps to follow for a seamless ITIL 4 adoption.
Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization.
Transitioning 100,000 employees to a remote-first work experience overnight seems borderline impossible. Dive into this case study to learn how this large software company conquered today’s remote work paradigm switch with ease.
Incident management platforms speed up IT processes, escalating problems to the right person and shortening response times. This quick two minute video covers one company's ITSM platform, and takes you on a tour through the program.
Download this case study to follow one company's journey as they looked for a monitoring tool that could tie all critical information together to get a unified view of their environment and learn how you can do the same in your organization.
This white paper covers three stories from companies that have modernized their IT environments to digitalize and expand their ways of doing business in the face of a global pandemic. Open now to take a look.
Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.
This infographic provides a snapshot of our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 968 respondents from across APAC.
Download this sample chapter from ITF+ CompTIA IT Fundamentals to learn how to approach IT problems using a standard troubleshooting method, how to troubleshoot common computer problems and more.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.