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Infographic: 2019 Europe IT Priorities - General Trends sponsored by ComputerWeekly.com EGUIDE: In this infographic, we take a look at what IT departments are investing in, how IT departments will evolve over the next 12 months and which sectors will see the biggest budget increases. Survey results taken from the 2019 IT Priorities survey carried out by ComputerWeekly.com, ComputerWeekly.de and LeMagIT.fr. Posted: 23 Apr 2019 \| Published: 23 Apr 2019 TOPICS: IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Spending \| IT Systems \| Surveys

CW Europe – June 2018 sponsored by ComputerWeekly.com EZINE: Research from Computer Weekly has revealed that across Europe, there appears to be no consensus on where IT budgets will be spent over the next year. But what is clear is that total budgets are expected to rise. But where will the money go? Posted: 08 Jun 2018 \| Published: 08 Jun 2018 TOPICS: Artificial Intelligence \| Computer Hardware \| IT Asset Management \| IT Consulting Services \| IT Industry \| IT Management \| IT Outsourcing Services \| IT Services \| IT Spending

The KPIs Top MSPs Rely on and How to Use Them in Your Business sponsored by ConnectWise EBOOK: Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business. Posted: 04 Mar 2019 \| Published: 31 Dec 2018 TOPICS: IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Managed Security Services \| Managed Security Services Providers \| Performance Testing \| Peripheral Hardware \| VARs

CW Nordics February-April 2020: Swedes lose faith in social media as data security fears increase sponsored by ComputerWeekly.com EZINE: Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result. Posted: 14 Feb 2020 \| Published: 27 Feb 2020 TOPICS: Artificial Intelligence \| Computer Crimes \| Computer Software Industry \| Internet \| Internet Applications Software \| Internet Security \| IT Asset Management \| IT Governance \| IT Management \| IT Services \| Security \| Security Management

CW Europe - March-May 2020: Experts examine Dutch government’s IT problems sponsored by ComputerWeekly.com EZINE: Technology experts discuss the challenges and potential solutions to the Netherlands government's IT problems. Posted: 02 Mar 2020 \| Published: 12 Mar 2020 TOPICS: Artificial Intelligence \| Data Analytics \| Data Security \| Financial Services \| IT Management Services \| IT Services \| Security Policies \| Security Software

Humanizing the customer experience in telecom sponsored by Fractal RESOURCE: Believe it or not, telecommunications organizations are leading the way for digital customer experience strategy. See how telcos are driving digital experiences with personalization and proactive customer service in this blog post. Posted: 20 Aug 2020 \| Published: 20 Aug 2020 TOPICS: CRM \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Service Providers

ARMA Modernizes Polish Farming Sector Services with Red Hat sponsored by Red Hat CASE STUDY: Access this white paper to learn about the Red Hat solution that ARMA implemented, discover the 3 key benefits that that it provided them, and see how it inspired change through Poland’s public sector. Posted: 08 Sep 2020 \| Published: 08 Sep 2020 TOPICS: IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services

Computer Weekly – 18 December 2018: The 50 most influential people in UK IT sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we reveal our annual UKtech50 list of the most influential people in UK IT. We talk to this year's winner, HM Revenue & Customs CIO Jacky Wright about the challenges of government IT during Brexit. And we also examine the issues around upgrading SAP's ERP system to S/4 Hana. Read the issue now. Posted: 14 Dec 2018 \| Published: 14 Dec 2018 TOPICS: Backups \| Data Management \| ERP \| IT Departments \| IT Industry \| IT Management \| IT Services \| Network Appliances \| Network Architectures

Under the Hood of the Modern IT Service Desk sponsored by ServiceNow EGUIDE: Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own. Posted: 27 Jan 2020 \| Published: 27 Jan 2020 TOPICS: IT Service Management \| IT Services

Modern ITSM and Asset Management sponsored by SoftwareOne EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come. Posted: 24 May 2018 \| Published: 22 May 2018 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL

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