MBONE

RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.

Posted: 25 Nov 2019 | Published: 16 Aug 2018

EZINE: The Middle East faces fierce competition for IT professionals with the right skills, so it is so worrying that the region's women are so underrepresented in the IT community. In fact over quarter of businesses in the Middle East have no women in their IT departments, according to Computer Weekly's Salary Survey.

Posted: 31 Mar 2020 | Published: 09 Apr 2020

VIDEO: Since their legacy Lotus Notes environment was going to shutdown, which included over 200 custom apps, one company took a group of workers that had been developing ITIL and service management modules for years and transitioned them into a team that builds custom apps. Find out the benefits they realized from this process.

Posted: 26 Jan 2018 | Premiered: 19 Jan 2018

EZINE: The Nordic region, known for its startup companies, is a good platform for fintech companies to set up as consumers are conducive to digital banking services. In this issue, discover how major companies in the financial industry are partnering with startups and launching fintech initiatives and much more.

Posted: 23 Aug 2017 | Published: 24 Aug 2017

EZINE: The Middle East is investing heavily in IT to make life better for its population. Smart city developments are an example. But read in this issue how in the Middle East, where there is a growing population and a rise in lifestyle-related disease, IT is being used to support the healthcare system.

Posted: 04 Jan 2018 | Published: 11 Jan 2018

RESOURCE: Many organizations today are using on-premise IT service management (ITSM) solutions. But organizations are increasingly moving to ITSM solutions that are hosted in the cloud for greater flexibility and lower costs.

Posted: 20 Apr 2020 | Published: 10 Mar 2020

WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.

Posted: 17 Jun 2019 | Premiered: Nov 27, 2018

EBOOK: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.

Posted: 04 Apr 2018 | Published: 20 Jan 2018

EZINE: It's still early days for the Middle East when it comes to artificial intelligence and robotic process automation, but things are picking up.

Posted: 05 Oct 2018 | Published: 05 Oct 2018

EZINE: In a country like Sweden which has embraced IT to transform life and work and where concepts like cashless society are welcomed by many, the proliferation of artificial intelligence is inevitable.

Posted: 18 May 2018 | Published: 24 May 2018