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CW Benelux ezine August 2018
sponsored by ComputerWeekly.com
EZINE: It's hardly surprising that the Netherlands is pioneering smart cities. The tech-savvy nation is already planning to have a digital port in Rotterdam with automated ships. Now, according to one Dutch academic, "almost every Dutch municipality is doing something with smart technology".
Posted: 03 Aug 2018 | Published: 09 Aug 2018

ComputerWeekly.com

How Converged Infrastructure Can Fast-Track IT as a Service Delivery
sponsored by Pure Storage
RESOURCE: Read this custom article to learn how IT teams can leverage converged infrastructure (CI) to fast-track IT-as-a-service without having to rip and replace everything already in place. You can refresh without re-architecting, consume technology as Opex or CAPEX, and more.
Posted: 11 Dec 2018 | Published: 11 Dec 2018

Pure Storage

If They Can't Find It, They Can't Buy It: 12 Must-Have Query Types for E-Commerce Search
sponsored by Lucidworks
WHITE PAPER: A recent survey observing users' search functionality shopping experience found that if customers can't find the results they're searching for, it will result in a lost sale and a bad impression. Inside, uncover 12 must-have query types for e-commerce search to improve customer experiences.
Posted: 27 Jul 2018 | Published: 27 Jul 2018

Lucidworks

The Starting Line of Service Management
sponsored by Samanage
WHITE PAPER: What exactly does modern, automation-powered service management look like behind the curtain? Jump into this guide to learn the basics of modern IT service management and then some, from the help desk all the way to the service catalog.
Posted: 14 Aug 2018 | Published: 14 Aug 2018

Samanage

CW ANZ: OpenStack gains a foothold in Australia
sponsored by ComputerWeekly.com
EZINE: OpenStack's popularity has increased across the globe. A 2017 survey has revealed a 44% increase in OpenStack deployments compared to a year earlier – and 74% of all deployments occurred outside the U.S. In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure.
Posted: 12 Apr 2018 | Published: 19 Apr 2018

ComputerWeekly.com

Hyperconverged Infrastructure: 11 Providers That Matter Most and How They Stack Up
sponsored by VMware & Intel
ANALYST REPORT: To assess the state of the HCI market, Forrester Research ranks the 11 most important HCI vendors in the market today. Download the report here to learn where the vendors stand in relation to one another and the 4 most influential ones in the space.
Posted: 02 Oct 2018 | Published: 25 Sep 2018

VMware & Intel

Scaling the Service Desk through the Cloud
sponsored by Sunrise Software
EGUIDE: In this eGuide, find out how Utilita Energy leveraged the cloud to keep their service desk and ITSM capabilities in step with their rapidly growing business, ensuring that the company's highly distributed workforce had access to support around the clock.
Posted: 11 Sep 2018 | Published: 07 Sep 2018

Sunrise Software

Digital Killed the Business SLA
sponsored by ProAct
WHITE PAPER: Keep reading to learn about XLAs (Experience Level Agreements), an alternative to traditional SLAs that caters to the parameter shift of modern businesses by cementing user experience as the principal focus of service providers.
Posted: 14 Aug 2018 | Published: 08 Jun 2017

ProAct

Modern ITSM and Asset Management
sponsored by SoftwareOne
EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come.
Posted: 24 May 2018 | Published: 22 May 2018

SoftwareOne

Five Essential Characteristics for Service Management Integration
sponsored by Perspectium
WHITE PAPER: Finding a service management integration partner that can match your enterprise's needs isn't cut-and-dry. In this brief whitepaper, learn about the five essential characteristics to look for in an integration partner to ensure you're making the best choice.
Posted: 09 Aug 2018 | Published: 09 Aug 2018

Perspectium
 

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