Internet Videoconferencing Services

DATA SHEET: If you want enterprise-grade PBX, but are still looking to keep Microsoft Teams at the center of your collaboration experience, read this data sheet detailing the features and capabilities of RingCentral’s Cloud PBX for Teams.

Posted: 16 Dec 2020 | Published: 16 Dec 2020

WHITE PAPER: Old PBX equipment, desk phones and conferencing equipment are expensive to maintain, haven’t kept pace with a mobile-enabled world and are no help when physical presence is impossible. It may be time for your enterprise to shift communications to the cloud. Leverage this dynamic resource to learn 3 advantages of cloud communications.

Posted: 23 Feb 2021 | Published: 23 Feb 2021

WHITE PAPER: Microsoft Teams has served hundreds of millions of customers for the past 9 months, but one feature that is not immediately included in Teams is telephony. There are, however, two options for adding telephony to teams – Microsoft calling plans and direct routing. In this white paper, take a comprehensive look at both.

Posted: 21 Dec 2020 | Published: 21 Dec 2020

WHITE PAPER: Organizations using Microsoft Teams can now leverage Teams Direct Routing as a service through Oracle’s Cloud Infrastructure. Through Oracle’s Session Border Controller (SBC) product line, Microsoft has certified their Direct Routing service for robust, compliant QoS. Read this white paper to understand this managed service, and others, in full.

Posted: 23 Feb 2021 | Published: 23 Feb 2021

DATA SHEET: When it comes to unified communications, supported UCaaS, CCaaS (Contact-Center-as-a-Service) and collaboration for full communication enablement can all add up to critical success. Now, companies using Microsoft Teams can experience the full power of these services. Scan this data sheet for full details.

Posted: 14 Jan 2021 | Published: 14 Jan 2021

WEBCAST: This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution.

Posted: 02 Aug 2011 | Premiered: Aug 2, 2011

BROCHURE: Learn more about Unified Communications and Collaborations (UCC), including a solution that delivers UCC as a managed service from a single source.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

EBOOK: Open up this 40 page eBook to jumpstart your organization’s agile journey with ITIL 4, including how to build a high-velocity service team and top practice areas for transforming the ways IT teams work. Plus, best practices for bringing agile and DevOps into ITSM.

Posted: 17 Feb 2021 | Published: 17 Feb 2021

WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.

Posted: 22 Jan 2021 | Published: 02 Feb 2021

CASE STUDY: Open up this case study to see how one leading service management vendor was able to help Toast, a point of sale company, gain more visibility into their team’s work, resolve bottlenecks in their processes and accelerate incident resolution times and learn how you can do the same in your organization.

Posted: 02 Feb 2021 | Published: 02 Feb 2021