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Presentation: The BBC’s Unified Communications Strategy sponsored by ComputerWeekly.com PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC. Posted: 14 Mar 2014 \| Published: 14 Mar 2014 TOPICS: Audiovisual Equipment \| Business Continuity Planning \| Instant Messaging \| IP \| IP PBX \| IP Phones \| IP Videoconferences \| IP Videoconferencing Hardware \| IP Videoconferencing Services \| IP Videoconferencing Software \| Mobile Device Management \| Mobile IP \| Mobile Payments \| PBX \| Privacy Rights \| Private Cloud \| SIP \| Telecom Provisioning \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Software \| Teleconferences \| Telephone Switches \| Telephony Services \| Television Broadcasting Industry \| Unified Messaging \| Unified Messaging Systems \| VoIP

Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding sponsored by Cisco Systems, Inc. WEBCAST: This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution. Posted: 02 Aug 2011 \| Premiered: Aug 2, 2011 TOPICS: Converged Networks \| IP \| IP Networks \| IP Telephony \| IP Videoconferences \| IP Videoconferencing Services \| Mobile Device Management \| Mobile IP \| Unified Messaging

Unified Communications & Collaboration Brochure sponsored by Azzurri BROCHURE: Learn more about Unified Communications and Collaborations (UCC), including a solution that delivers UCC as a managed service from a single source. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Collaboration \| Communications Networks \| Fixed-mobile Convergence \| Instant Messaging \| IP Videoconferencing Services \| Network Management \| Unified Messaging

Going Up? How Atlas Schindler Elevators Revamped Their IT Services sponsored by Serviceaide WHITE PAPER: In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies. Posted: 21 Nov 2018 \| Published: 21 Nov 2018 TOPICS: Help Desk Management \| IT Service Management \| IT Services

Case Study: Keeping the Service Desk Up to Speed with Compliance sponsored by Serviceaide WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task. Posted: 21 Nov 2018 \| Published: 21 Nov 2018 TOPICS: IT Service Management \| IT Services

5 Ways to Level Your Service Desk Using IT Process Automation sponsored by Ayehu WHITE PAPER: Discover what automation looks like when integrated into these five frequent-flyer IT service requests – and how to configure process automation of your own to take these highly-manual tasks off your plate. Posted: 01 Nov 2019 \| Published: 01 Nov 2019 TOPICS: IT Service Management \| IT Services

CW Europe – December 2018 sponsored by ComputerWeekly.com EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague. Posted: 06 Dec 2018 \| Published: 13 Dec 2018 TOPICS: Cloud Computing \| Computer Crimes \| Computer Industry \| Computer Software Industry \| Cybersecurity \| Data Analytics \| Data Centers \| Data Encryption \| Data Governance \| Databases \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| Security

CW Middle East July-Sept 2019: SAP project drives digital transformation for Saudi Arabia's largest auto company sponsored by ComputerWeekly.com EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector. Posted: 25 Jun 2019 \| Published: 11 Jul 2019 TOPICS: Application Deployment \| Application Development \| Applications Software \| Computer Hardware \| Computer Industry \| IT Infrastructure \| IT Services

CW Europe – March 2018 sponsored by ComputerWeekly.com EZINE: Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit. Posted: 01 Mar 2018 \| Published: 08 Mar 2018 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Cloud Security \| Cloud Storage \| Computer Hardware \| Computer Software Industry \| Internet Infrastructure \| Internet Security \| Internet Structure \| IT Best Practices \| IT Governance \| IT Industry \| IT Management Services \| IT Outsourcing Services \| IT Services \| IT Systems \| IT Workforce \| Mobile CRM \| Mobile Device Management \| Regulations \| Smart Appliances \| Smart Phones

CW Middle East ezine January 2019 sponsored by ComputerWeekly.com EZINE: Oil may be the main fuel to the economies of the Middle East, but the region is trying to break from its reliance on the black stuff. This ezine has already featured articles about the UAE and Saudi Arabia diversifying their economies, with particular interest in fintech. Posted: 04 Jan 2019 \| Published: 04 Jan 2019 TOPICS: Artificial Intelligence \| Computer Hardware \| Computer Software Industry \| Financial Services \| IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Spending \| IT Systems

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