CW ANZ September 2016
sponsored by TechTarget ANZ
EZINE:
Few organisations invest heavily in IT to make sure their clients use less of their product, but that's the battle Australia's National Blood Authority (NBA) is fighting – and winning.
Posted: 29 Aug 2016 | Published: 29 Aug 2016
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The Importance of DEM in the Financial Services Industry
sponsored by Catchpoint Systems Inc.
WHITE PAPER:
Today’s tech-savvy customers expect an on-demand digital experience that’s equally savvy, posing a unique challenge in industries known for strict regulations. Jump into this eBook to learn how integrating a digital experience monitoring platform can give financial services organizations proactive insight into their customer-facing services.
Posted: 02 Mar 2020 | Published: 02 Mar 2020
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CW Buyer's Guide: Customer Relations (CRM)
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
Posted: 31 Jan 2012 | Published: 05 Oct 2011
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Capsule8 for PCI Compliance
sponsored by Capsule8
PRODUCT OVERVIEW:
As e-commerce becomes essential to the revenue stream of digital businesses, ensuring the PCI DSS compliance and securing cardholder data becomes increasingly critical. Download this solution brief and explore Capsule8’s Protect platform, designed to ensure security while easing PCI DSS compliance workload.
Posted: 05 Jun 2020 | Published: 05 Jun 2020
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Forging a CEM Strategy
sponsored by SearchCRM
EGUIDE:
Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy.
Posted: 28 Aug 2013 | Published: 28 Aug 2013
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Giving Customers Better Protection While Reducing Costs
sponsored by ThreatMetrix
CASE STUDY:
This case study outlines a top e-commerce business and their strategy for preventing fraud, lowering costs and ensuring consumer trust.
Posted: 26 Mar 2014 | Published: 31 Dec 2013
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Whitepaper: Meet the Real Lean Portal
sponsored by Backbase
WHITE PAPER:
This in-depth resource explores how a lean portal can help your organization trim the operational fat and deliver the kinds of experiences that customers crave. Read on to learn key differences between lean portals and suites, and uncover the benefits of "going lean."
Posted: 25 Sep 2013 | Published: 30 Jun 2013
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Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.
Posted: 14 Nov 2011 | Published: 11 Nov 2011
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Computer Weekly - 8 May 2012: The changing face of retail IT
sponsored by ComputerWeekly.com
EZINE:
In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.
Posted: 07 May 2012 | Published: 08 May 2012
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Addressing changing customer behavior
sponsored by IBM
WHITE PAPER:
This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences.
Posted: 13 Nov 2013 | Published: 31 May 2013
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