CW500: Retail IT: The high street vs the internet
sponsored by ComputerWeekly.com
PRESENTATION:
Graham Benson, IT Director at M and M Direct, reveals the impact e-commerce and rise of the internet has had on business in this presentation, given to Computer Weekly's 500 Club for IT leaders.
Posted: 08 Oct 2013 | Published: 08 Oct 2013
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Case Study: Tesco's £65 million data centre strategy to drive online growth
sponsored by ComputerWeekly.com
CASE STUDY:
This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.
Posted: 21 Nov 2012 | Published: 21 Nov 2012
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Top 12 Enterprise Service Management Vendors Head-to-Head
sponsored by Micro Focus
WHITE PAPER:
In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.
Posted: 25 Oct 2018 | Published: 23 Aug 2018
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Fraud Management Solution Buyer's Kit
sponsored by Riskified
WHITE PAPER:
Using e-commerce can make you more accessible to customers but also raise the threat of fraud. Lower the risk by implementing a fraud management solution that can help actively monitor and prevent fraudulent activity. Download this comprehensive guide to selecting the best fraud solution for you.
Posted: 02 Aug 2018 | Published: 02 Aug 2018
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How IT Service Portals Are Actually Being Used
sponsored by Samanage
RESOURCE:
Check out this info-graphic to learn how IT service portals are truly being utilized by employees. Plus, get a glimpse into how IT support channels are projected to shift in coming years.
Posted: 08 Aug 2018 | Published: 08 Aug 2018
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Five Essential Characteristics for Service Management Integration
sponsored by Perspectium
WHITE PAPER:
Finding a service management integration partner that can match your enterprise's needs isn't cut-and-dry. In this brief whitepaper, learn about the five essential characteristics to look for in an integration partner to ensure you're making the best choice.
Posted: 09 Aug 2018 | Published: 09 Aug 2018
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Infrastructure Monitoring Is Out. Service Intelligence Is In
sponsored by OpsRamp
WHITE PAPER:
IT teams need a unified platform to gain holistic insights into their disparate environments. Download this resource to learn how you can make the leap from old school monitoring to a unified cloud-based intelligence platform in 5 steps.
Posted: 04 Oct 2018 | Published: 04 Oct 2018
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Case Study: Strategic Innovation to Break Out of Stagnant Growth
sponsored by Arrow Electronics
WHITE PAPER:
For companies built around their ability to deliver exceptional customer service, continuous improvement is the only way to ensure growth. In this case study, learn how one such company reinvented their IT strategy to deliver new, innovative technology to their business, in turn spurring new levels of company growth.
Posted: 26 Jul 2018 | Published: 26 Jul 2018
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How Support Services Can Simplify IT and Prevent Outages
sponsored by IBM
WHITE PAPER:
It's estimated that the average cost of a data center outage amounts to over $740,000 – a nearly 40 percent increase from 2010 estimates. Find out how IT support services can help your data center continue running airtight without risking outages, and can tackle painful, yet all-too-common IT environment challenges.
Posted: 08 Nov 2018 | Published: 08 Nov 2018
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Case Study: Transforming IT Operations
sponsored by Kaseya
WHITE PAPER:
As companies grow and start expanding their global presence, the importance of a fluid IT strategy quickly becomes apparent – especially as tickets and database problems begin piling up. Keep reading to find out how one global adventure company built an ITSM strategy to move past their clunky and ineffective IT processes.
Posted: 25 Jul 2018 | Published: 05 Jun 2017
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