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Rethinking the Cyber Security of Consumer Internet of Things sponsored by ComputerWeekly.com ESSENTIAL GUIDE: The current widespread use of poorly secured consumer IoT products has been causing menace to the security of the internet. The underlying knowledge and technology that are necessary to design and implement secure IoT products are already well-known and widely available. This article explores these more plausible solutions. Posted: 18 Apr 2019 \| Published: 18 Apr 2019 TOPICS: Cybersecurity \| Hackers \| Internet \| Internet Consumer Services \| Internet Security \| Security \| Security Best Practices \| Security Industry \| Security Infrastructure \| Security Management

Case Study: Tesco's £65 million data centre strategy to drive online growth sponsored by ComputerWeekly.com CASE STUDY: This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy. Posted: 21 Nov 2012 \| Published: 21 Nov 2012 TOPICS: Banking Services \| Banking Systems \| Blade Servers \| Consultants \| Cooling Equipment \| Data Center Consolidation \| Data Center Construction \| Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Center Physical Security \| Data Center Power Management \| Data Centers \| eCommerce \| Fibre Channel \| Internet Consumer Services \| Mainframe Computers \| Outsourcing \| Power Supplies \| Power Usage Effectiveness (PUE) \| Procurement \| Retail Banking Services \| Retail Channels \| Retail Trade Industry \| Server Appliances \| Server Consolidation \| Server Hardware \| Server Management \| Server Provisioning \| Server Virtualization \| Virtual Machine \| WAN

CW500: Retail IT: The high street vs the internet sponsored by ComputerWeekly.com PRESENTATION: Graham Benson, IT Director at M and M Direct, reveals the impact e-commerce and rise of the internet has had on business in this presentation, given to Computer Weekly's 500 Club for IT leaders. Posted: 08 Oct 2013 \| Published: 08 Oct 2013 TOPICS: Internet Consumer Services \| Internet Services \| Internet Usage \| Retail Trade Industry

12 Ways to Make Your E-Commerce Customers Love You sponsored by New Relic RESOURCE: Stop sending your customers to your competitors! In this helpful blog post, discover 12 ways to make your e-commerce customers fall in love with your business, and unlock expert tips for building ongoing customer loyalty. Posted: 15 Jul 2019 \| Published: 09 Feb 2018 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Software \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services \| eCommerce Software

5 Ways to Eliminate Help Desk Fire Drills sponsored by ServiceNow WHITE PAPER: Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there. Posted: 21 Mar 2019 \| Published: 21 Mar 2019 TOPICS: Help Desk Management \| Help Desk Software \| Help Desks \| IT Management \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

The Perfect Partnership: Boosting Human IT Support with Virtual Agents sponsored by Serviceaide WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

Transforming the IT Value Chain sponsored by ServiceNow EBOOK: A single IT platform—powered by a unified data model, shared intelligence, best practice workflows, platform‑level AI capabilities, and a common look and feel—is the key to create an IT organization that can move fast, innovate, drive productivity, and deliver the consumer‑like experiences. Read this ebook to learn how. Posted: 30 Apr 2019 \| Published: 20 Apr 2019 TOPICS: IT Asset Management \| IT Management \| IT Service Management \| IT Services \| IT Systems

Top 10 Nordic IT stories for 2018 sponsored by ComputerWeekly.com EGUIDE: The Nordic region is pioneering when it comes to the use of IT in society and business. In many ways, the region is a test bed for the most advanced implementations of technology, such as artificial intelligence (AI). Here are Computer Weekly's top 10 Nordic articles for 2018, with a look back at CIO interviews and the effect of AI on the region. Posted: 09 Jan 2019 \| Published: 09 Jan 2019 TOPICS: IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Services \| Project Management

Evolving to Hybrid Cloud for a Digital-First Business sponsored by Intel RESOURCE: Jump into this article to learn about the critical business use cases of hybrid cloud, including heightened IT service delivery, streamlined development workflows, and more. Posted: 04 Mar 2019 \| Published: 04 Mar 2019 TOPICS: Cloud Computing \| Hybrid clouds \| IT Infrastructure \| IT Management \| IT Services

MicroScope – June 2019: Sourcing IT among the clouds sponsored by MicroScope EZINE: Outsourcing is changing as the anything-as-a-service model takes off. Posted: 24 May 2019 \| Published: 24 May 2019 TOPICS: Cloud Computing \| Cloud Security \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services \| IT Workforce \| Management Service Providers \| Service Level Management \| VARs

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