ITAM

EBOOK: This eBook highlights five counterintuitive mistakes frequently made by organizations that seem rational when building a digital strategy, but actually can be course-altering mistakes. It also provides an alternate path to achieving the same objectives using approaches common in successful digital companies.

Posted: 12 Jul 2017 | Published: 12 Jul 2017

WHITE PAPER: While normally bustling campuses have been quiet during summer weeks, IT teams have been hard at work behind the scenes preparing and maintaining the infrastructure that supports it all. Click to learn about the challenges and the innovative projects that campus IT teams have been tackling head-on.

Posted: 13 Aug 2018 | Published: 13 Aug 2018

RESOURCE: Check out this info-graphic to learn how IT service portals are truly being utilized by employees. Plus, get a glimpse into how IT support channels are projected to shift in coming years.

Posted: 08 Aug 2018 | Published: 08 Aug 2018

WHITE PAPER: If your team is struggling to enable continuous integration and continuous deployment (CI/CD), it may be time to consider implementing an IT automation engine. Read on here to learn about an open source automation engine that could help you enable CI/CD with zero downtime.

Posted: 27 Oct 2017 | Published: 27 Oct 2017

WHITE PAPER: Alert fatigue isn't an incurable problem – even the largest and most complex infrastructures can be wrangled and monitored efficiently if you follow the right steps. Click now to get the 4 key steps for overcoming alert fatigue, and the potential revenue and security risks that can follow close behind.

Posted: 17 Aug 2018 | Published: 17 Aug 2018

WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.

Posted: 24 Jun 2016 | Published: 24 Jun 2016

VIDEO: Tune in to this slideshow, complete with live demonstrations, to learn how Citrix's Workspace platform stacks up against VMware's Workspace ONE in terms of user productivity and experience, ensuring digital perimeters are secure, and providing unified management for on-prem and cloud environments.

Posted: 02 Aug 2018 | Premiered: 18 Jun 2018

WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.

Posted: 13 Apr 2017 | Published: 13 Apr 2017

EGUIDE: A handful of startups and top-tier players have introduced container-driven bundles that could determine a new delivery and support approach for hyper-converged infrastructure (HCI). Read this expert guide to see highlighted several HCI appliances built for containerized apps that should be on your radar.

Posted: 16 Aug 2017 | Published: 11 Aug 2017

EGUIDE: Learn how to overcome IT's top DevOps challenges—including infrastructure automation and the risks cloud service APIs pose. Additionally, you'll gain a developer's perspective on creating agile Docker containers for DevOps, with varied approaches storage vendors take in managing them.

Posted: 16 Jan 2017 | Published: 11 Jan 2017