See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
In this infographic, we take a look at the impact of the pandemic on IT purchasing in the UKI region and analyse the best marketing and sales approaches for prospect outreach on the new 'digital' normal.
In this week's Computer Weekly, we're used to James Bond and his gadgets, but now MI6 is investing in tech startups to develop new intelligence capabilities. Our exclusive IT Priorities survey suggests IT leaders are optimistic about 2022. And our new buyer's guide examines the latest emerging technologies. Read the issue now.
Managing disparate, multi-vendor IT infrastructure components is no easy feat. Inside this demonstration video, take a closer look at Beta Systems’ Business Infrastructure Control Solution and find out how it can optimize your ITOM practices.
When it comes to running your data center, it’s obvious that monitoring is an essential component of successful data centers. Access this e-guide to learn the 6 essential steps for building effective real-time monitoring across your hybrid IT data center.
In this infographic, based on research from Computer Weekly of over 850 European B2B IT buyers, learn the impact of the pandemic on the future of IT projects. In addition, get an overview on the major trends facing the European market in 2022 such as the cloud first trend and the move to automation.
In this infographic, based on research from Computer Weekly, learn the impact of the pandemic on the future of IT projects. In addition, get an overview of the major trends facing the Asia-Pacific market in 2022 such as the cloud-first trend and the move to automation.