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IP-based Contact Centers Reports
 
ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

Infographic: Observability practices in ASEAN
sponsored by ComputerWeekly.com
INFOGRAPHIC: Just a third of ASEAN organisations have mature observability practices, with most being held back by a patchwork of observability tools. That was one of the key findings that have emerged from New Relic's 2021 Observability forecast study.
Posted: 29 Sep 2021 | Published: 29 Sep 2021

ComputerWeekly.com

Modern Cyberthreats Demand Comprehensive, Integrated Data Protection and Recovery Solutions
sponsored by Dell Technologies
EBOOK: PH
Posted: 12 Aug 2021 | Published: 12 Aug 2021

TOPICS:  IT Management
Dell Technologies

Predictions for 2030 and beyond
sponsored by Envoy, Inc.
RESOURCE: Click into this resource to take a look at past trends to understand how the workplace has evolved to where it is today. Plus, explore current trends driving work towards the future workplace of 2030 and beyond.
Posted: 18 Aug 2021 | Published: 18 Aug 2021

TOPICS:  IT Management
Envoy, Inc.

DEVICE MANAGEMENT WITH MICROSOFT ENDPOINT MANAGER
sponsored by Dell Technologies
WHITE PAPER: Explore this white paper to learn the top reasons why IT decision makers rely on IT service providers, see an overview of Dell and Microsoft’s solution, and discover how you too can proactively monitor, update, and optimize devices in your end-user environments.
Posted: 16 Aug 2021 | Published: 16 Aug 2021

TOPICS:  IT Management
Dell Technologies

Oracle Deal-Makers Toolkit
sponsored by ClearEdge
WEBCAST: Oracle customers are well advised to prepare for sales engagements long before an upcoming purchase or renewal and to exercise extreme caution. Watch our "Oracle Deal-Makers Toolkit" webinar to learn how to avoid the numerous landmines in your next deal.
Posted: 10 Sep 2021 | Premiered: Feb 10, 2021

ClearEdge

IR35 reforms: Confusion over who pays employers’ NI leaves IT contractors out of pocket
sponsored by ComputerWeekly.com
EGUIDE: Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.
Posted: 27 Aug 2021 | Published: 26 Aug 2021

ComputerWeekly.com
 

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