WHITE PAPER:
Data is the currency of digital transformation. Although each transformation path is unique, there are actions you can take to unlock the value of data everywhere. Find 4 actionable ways you can empower data-driven users with the right computing infrastructure in this paper.
WHITE PAPER:
IT organizations are always looking for ways to save money and time without compromising on issues like security or compliance. Exploring the value of your systems management solution is a lot easier when you know the right questions to ask. We have a few suggestions for how to get started.
WHITE PAPER:
CIOs and IT departments are under tremendous pressure to implement better processes over how software is deployed, managed, and used by their employees on their company computers. This document will outline a nine-step methodology that can make or break your transition to a well-managed and controlled Windows environment.
WHITE PAPER:
The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute it flawlessly. In these tough times, it is imperative for CIOs to deliver more value as IT budgets fall.
WHITE PAPER:
Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
WHITE PAPER:
This document discusses that dollars and time currently consumed by existing tape libraries can be far better utilized by moving to disk back-up with deduplication.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
WHITE PAPER:
This paper reviews the challenges of measuring data center energy efficiency and proposes a solution: a new metric called CUPS, or Compute Units per Second, that allows data center managers to calculate data center efficiency.
