IT Management  >   IT Service Centers  >   Contact Centers  >  

IP-based Contact Centers

RSS Feed   
IP-based Contact Centers Multimedia (View All Report Types)
 
The ROI Story - Evaluating and Justifying Disruptive Technology
sponsored by Nutanix
WEBCAST: Even a strong financial justification might not be enough to alter the ingrained processes, interests, and cultural norms surrounding the legacy environment. In many cases, it takes an ROI story. Access this webcast to learn how to use financial analysis as a framework to optimize strategic decision-making around HCI.
Posted: 08 Jul 2020 | Premiered: Jul 8, 2020

Nutanix

The Remote Workspace Evolution, Explained
sponsored by MTM Technologies
PODCAST: Tune in to this episode of The Disruptive Enterprise Podcast to hear host Marcus Holloway, president and CEO of MTM Technologies, and guest Karl Connolly, Chief Technologist for Enterprise Accounts at Ingram Micro, U.S., discuss the rapid evolution of remote working tools – and the considerations that accompany them.
Posted: 15 Jul 2020 | Premiered: Jul 15, 2020

TOPICS:  IT Management
MTM Technologies

Tips & Best Practices for your Negotiation Strategy
sponsored by Livingstone Tech
WEBCAST: Did you give yourself enough lead time to plan your IBM road map and decide on your ELA strategy? Livingstone Tech recently sat down with 2 IBM experts to discuss some of the key considerations and best practices to help ensure your negotiation strategy is successful. Watch the 30-minute webinar to learn more.
Posted: 05 Aug 2020 | Premiered: Aug 5, 2020

Livingstone Tech

3 Ways Agent Experience is Boosting Customer Experience
sponsored by NICE inContact
WEBCAST: Anyone can deliver a good customer experience. But to deliver an experience that exceeds expectations and leads to lasting customer loyalty? That requires more. Discover how you can empower your agents to provide a 5-star experience to every customer with agent experience expert Lori Bocklund of Strategic Contact.
Posted: 26 Feb 2020 | Premiered: Feb 26, 2020

NICE inContact

Securing the Enterprise in a DevOps World: Keynote & Panel
sponsored by Veracode, Inc.
WEBCAST: Watch this roundtable discussion about the pitfalls and successes of the DevOps initiative organizations run into and much more.
Posted: 17 Jan 2018 | Premiered: Jan 17, 2018

TOPICS:  IT Management
Veracode, Inc.

Cloud Service Provider Leads China With E-Ticketing System
sponsored by IBM
VIDEO: Huaxia Express has improved the transportation system in China while decreasing costs and increasing scalability.
Posted: 06 Apr 2017 | Premiered: 06 Apr 2017

TOPICS:  IT Management
IBM

Getting Started with Secure DevOps
sponsored by Veracode, Inc.
VIDEO: Watch this video to learn how DevOps can impact security and how to make the development process secure as well.
Posted: 17 Jan 2018 | Premiered: 17 Jan 2018

TOPICS:  IT Management
Veracode, Inc.

Be the Champion of Security in a DevOps World
sponsored by Veracode, Inc.
VIDEO: Watch this Infosecurity Magazine webinar to learn how to become a champion of security with DevOps.
Posted: 17 Jan 2018 | Premiered: 17 Jan 2018

TOPICS:  IT Management
Veracode, Inc.

Stop Living in the Past: A New Approach to Application Security
sponsored by Veracode, Inc.
WEBCAST: This webcast will discuss how organizations should evolve their security strategies as users and apps become the risk focal point. Watch to learn how.
Posted: 17 Jan 2018 | Premiered: Jan 17, 2018

TOPICS:  IT Management
Veracode, Inc.

Meeting Your Banking Needs
sponsored by Hewlett-Packard Enterprise
VIDEO: Find out how to deliver a better, digital customer experience without increasing costs or replacing your legacy systems.
Posted: 08 Feb 2017 | Premiered: 08 Feb 2017

TOPICS:  IT Management
Hewlett-Packard Enterprise
 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2020, TechTarget | Read our Privacy Statement  | Do Not Sell My Personal Info