Hardware Maintenance and Support Services

RESOURCE: As IT teams are faced with managing printing across a hybrid workplace, cloud printing platforms offer a way of tracking, monitoring and securing print in the office and at home. With untrusted devices, such as home printers, posing a threat to IT security, cloud print platforms that support zero-trust environments should be deployed.

Posted: 12 Jul 2021 | Published: 12 Jul 2021

EGUIDE: The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.

Posted: 26 Mar 2021 | Published: 26 Mar 2021

WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.

Posted: 02 Feb 2021 | Published: 02 Feb 2021

EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.

Posted: 25 Jan 2021 | Published: 25 Jan 2021

EZINE: In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.

Posted: 27 Sep 2021 | Published: 28 Sep 2021

WHITE PAPER: Negotiating with Salesforce is more than a test of wills. Even fierce negotiators undermine their chances of winning without advanced planning and a disciplined approach. This guide provides a detailed set of best practices.

Posted: 10 Sep 2021 | Published: 10 Sep 2021

WEBCAST: This webinar, "Microsoft Deal-Makers Toolkit," outlines Microsoft's sales strategy and how you can neutralize it before your next purchase or renewal.

Posted: 10 Sep 2021 | Premiered: Feb 10, 2021

WHITE PAPER: There is a common misconception that Software Asset Management (SAM) tools can completely mitigate your risk of a costly and disruptive audit. This guide reviews the top limitations of SAM tools.

Posted: 13 Sep 2021 | Published: 13 Sep 2021

EBOOK: This eBook takes a deep dive into AIOps: the truth behind the hype, AIOps for monitoring, how to get started with your own AIOps initiative and more. Read now to get the low down on everything AIOps.

Posted: 04 Feb 2021 | Published: 04 Feb 2021

WHITE PAPER: Find out the actual discounts negotiated in more than 100 recent deals for ServiceNow products. Download the report to learn how your deal stacks up and more.

Posted: 13 Sep 2021 | Published: 13 Sep 2021