As IT teams are faced with managing printing across a hybrid workplace, cloud printing platforms offer a way of tracking, monitoring and securing print in the office and at home. With untrusted devices, such as home printers, posing a threat to IT security, cloud print platforms that support zero-trust environments should be deployed.
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.
IT GRC tools are emerging as one of the most effective ways for organizations to create, organize and manage GRC policies. This KuppingerCole Market Compass report covers the top IT GRC vendors and tools that can assist organizations in reducing the risk of non-compliance – read on to unlock the full report.
In this e-guide, we look at Finland and how state investment is being used in a milestone project involving public and private sector organisations to understand the applications of the technology. And we hear how Spanish bank BBVA is examining the complex financial problems that could be solved by quantum computing.
In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.
Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.