FIRST Reports

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Infographic: Who needs to be on your digital transformation team?
sponsored by ComputerWeekly.com
INFOGRAPHIC: Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member.
Posted: 18 Jan 2022 | Published: 18 Jan 2022

ComputerWeekly.com

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

Skillsoft

Transcript: The Changing Role of the CIO
sponsored by Hewlett Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett Packard Enterprise

Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

Gartner

The Changing Role of the CIO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012

Hewlett-Packard Enterprise

Royal Holloway: Security evaluation of network traffic mirroring in public cloud
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This article in our Royal Holloway security series examines network traffic mirroring, demonstrating how the technique is being implemented in public cloud and the challenges it faces due to the inherent characteristics of the public cloud – security challenges that, if not addressed, can be detrimental to the security posture of an enterprise.
Posted: 27 Apr 2022 | Published: 27 Apr 2022

ComputerWeekly.com

The Business Advantages of SOC as a Service
sponsored by Koris365
EGUIDE: Dismissed by some as a “marketing term”, security operations center as a service (SOCaaS) is gaining traction. Download this custom TechTarget e-guide to closely examine what SOCaaS is, why it’s necessary, its benefits, and 4 recommendations for the purchasing consideration process.
Posted: 25 Jul 2022 | Published: 25 Jul 2022

TOPICS:  Security
Koris365

MicroScope – May 2022: Charging at SME security challenges
sponsored by MicroScope
EZINE: With cyber threats growing, SMEs have to improve their security position, and the channel is best placed to support that aim. Read all about improving security, how sustainability is more important than ever in channel conversations, and the impact of hybrid working
Posted: 29 Apr 2022 | Published: 06 May 2022

MicroScope