EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
INFOGRAPHIC:
Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
WHITE PAPER:
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
RESEARCH CONTENT:
Energy theft is a critical issue for power system operators and billions of pounds are lost to it every year. This article in our Royal Holloway security series describes a convolutional long short-term memory-based energy theft detection model to identify electricity thieves.
RESEARCH CONTENT:
Exploring open problems facing cloud infrastructure, this article in our Royal Holloway security series describes the implementation, feasibility and benefits of cloud-native honeypots.
RESEARCH CONTENT:
The introduction of each internet-connected device to a home network increases the risk of cyber attack. This article in our Royal Holloway security series presents a practical model for investigating the security of a home network to evaluate and track what pathways an attacker may use to compromise it.
