EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
INFOGRAPHIC:
Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member.
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
WHITE PAPER:
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
RESEARCH CONTENT:
This article in our Royal Holloway security series examines network traffic mirroring, demonstrating how the technique is being implemented in public cloud and the challenges it faces due to the inherent characteristics of the public cloud – security challenges that, if not addressed, can be detrimental to the security posture of an enterprise.
EGUIDE:
Dismissed by some as a “marketing term”, security operations center as a service (SOCaaS) is gaining traction. Download this custom TechTarget e-guide to closely examine what SOCaaS is, why it’s necessary, its benefits, and 4 recommendations for the purchasing consideration process.
EZINE:
With cyber threats growing, SMEs have to improve their security position, and the channel is best placed to support that aim. Read all about improving security, how sustainability is more important than ever in channel conversations, and the impact of hybrid working
