E911 VoIP Essentials for Enterprise Deployments
sponsored by XO Communications
WHITE PAPER:
Deploying VoIP across multiple business locations is a great way to simplify and streamline your distributed network and reduce costs, but how does a business provide E911 effectively across the enterprise and what are the legal requirements?
Posted: 02 Dec 2010 | Published: 02 Dec 2010
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Intrado Builds Smarter, Stronger 9-1-1 Infrastructure with HP Integrity Servers
sponsored by Hewlett Packard Enterprise
CASE STUDY:
Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.
Posted: 16 Mar 2007 | Published: 01 Aug 2005
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How to Overcome Today's Top ITSM Challenges
sponsored by ServiceNow
WHITE PAPER:
What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.
Posted: 19 Nov 2018 | Published: 19 Nov 2018
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It's an Evolution, Not a Revolution: Service Desks Are Transforming
sponsored by Serviceaide
WHITE PAPER:
Read about the user and technology considerations to keep in mind when adding an intelligent layer to your IT service desk – and why you should think beyond simple chatbots.
Posted: 24 Oct 2018 | Published: 24 Oct 2018
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Top 12 Enterprise Service Management Vendors Head-to-Head
sponsored by Micro Focus
WHITE PAPER:
In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.
Posted: 25 Oct 2018 | Published: 23 Aug 2018
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CW Benelux May 2018
sponsored by ComputerWeekly.com
EZINE:
GDPR becomes law at the end of this month, so we take a look at how organisations in the Netherlands are preparing for it. Cover your eyes if you are squeamish as you only have days left to get things right.We lead this issue with a story published in February, so perhaps things have changed. But if not, some organisations should be concerned.
Posted: 01 May 2018 | Published: 01 May 2018
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Streamlining Operations with Centralized, Searchable Knowledge Bases
sponsored by Wrike
WHITE PAPER:
Centralized knowledge bases can be a lifesaver for IT teams and users alike. Find out how a large-scale furniture provider built an IT helpdesk and searchable knowledge base to support over 19 warehouse and showroom locations, even integrating G Suite tools for maximum efficiency.
Posted: 06 Sep 2018 | Published: 06 Sep 2018
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How Data is Driving 30% Growth for Simpatico Systems
sponsored by ConnectWise
CASE STUDY:
Read on to learn from President Greg Bazar himself how a remote monitoring and management tool on an integrated platform enabled Simpatico Systems to provide expert customer support and improve utilization.
Posted: 28 Sep 2018 | Published: 28 Sep 2018
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Next-Gen BSM: A New Path to Integrated, Service-Centric IT Availability and Performance Monitoring
sponsored by Centerity
WHITE PAPER:
This paper discusses the essential requirements for successful BSM deployments, examines how next-gen BSM solutions differ from traditional alternatives, and reviews 6 technical requirements every BSM solution must meet for effective visibility. Access now for the details.
Posted: 24 Apr 2018 | Published: 30 Apr 2012
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Case Study: Strategic Innovation to Break Out of Stagnant Growth
sponsored by Arrow Electronics
WHITE PAPER:
For companies built around their ability to deliver exceptional customer service, continuous improvement is the only way to ensure growth. In this case study, learn how one such company reinvented their IT strategy to deliver new, innovative technology to their business, in turn spurring new levels of company growth.
Posted: 26 Jul 2018 | Published: 26 Jul 2018
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