E-911

CASE STUDY: Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.

Posted: 16 Mar 2007 | Published: 01 Aug 2005

CASE STUDY: Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform.

Posted: 04 Aug 2020 | Published: 04 Aug 2020

WHITE PAPER: Powered by innovations from IBM Research, IBM Cloud Pak for Watson AIOps empowers your SREs and IT operations teams to move from a reactive to proactive posture towards application-impacting incidents. Use AI across every aspect of your IT operations toolchain to improve resiliency and efficiency. Download the whitepaper now, let IBM guide you.

Posted: 19 Jan 2021 | Published: 19 Jan 2021

WHITE PAPER: Creating a positive employee experience for remote workers is crucial and should be the top priority. In this white paper, learn more about the changing workplace and how smarter technology laptops and tablets, powered by Intel, can improve employee experience and, therefore, productivity and employee retention.

Posted: 17 Feb 2021 | Published: 17 Feb 2021

RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started.

Posted: 07 Oct 2020 | Published: 24 Aug 2020

CASE STUDY: Open up this case study to see how one leading service management vendor was able to help Toast, a point of sale company, gain more visibility into their team’s work, resolve bottlenecks in their processes and accelerate incident resolution times and learn how you can do the same in your organization.

Posted: 02 Feb 2021 | Published: 02 Feb 2021

CASE STUDY: Dive into this case study to see how one leading vendor was able to offer ENCIS the endpoint protection platform they needed just in time to protect them from having their data stolen during a robbery and why it may be time for your organization to prepare for similar risks.

Posted: 22 Jan 2021 | Published: 22 Jan 2021

WHITE PAPER: Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.

Posted: 19 Jan 2021 | Published: 19 Jan 2021

RESOURCE: The scope of what needs to be secured is growing and so are the challenges of scaling security and control in agency environments. Open up this blog post to take a look at a few strategies to successfully scale environments while adhering to industry-recommended governance practices.

Posted: 16 Feb 2021 | Published: 13 Nov 2020

WHITE PAPER: IT services can be bureaucratic, risk-averse units. Unfortunately, this reality means that they might be ill-equipped to handle the rapid pace of change impacting businesses right now. Read this IDC white paper to learn how IT service management can adopt to changes in business alignment, emerging technologies, and other new issues.

Posted: 18 Aug 2020 | Published: 27 May 2020