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Getting Started with Online Storage for Backup Exec
sponsored by Symantec Corporation
PODCAST: In this podcast, Symantec Product Manager Darren Niller provides a step by step overview of the process on getting started with Symantec Online Storage.
Posted: 29 Feb 2008 | Premiered: Feb 29, 2008

Symantec Corporation

Mail Security for Microsoft Exchange Server
sponsored by Symantec Corporation
PODCAST: This Podcast explores the key features and benefits of Mail Security 5.0 including a new user interface, an enhanced content filtering rules, new user group based rules, and windows cluster support.
Posted: 19 Feb 2007 | Premiered: Feb 1, 2007

Symantec Corporation

5 Steps to a Successful Vista Migration: How Network Assurance Minimizes Business Risk
sponsored by Lumeta Corporation
PODCAST: Join IT expert David Arbeitel and listen to the Podcast, "5 Steps to a Successful Vista Migration: How Network Assurance Minimizes Business Risk" and discover how to make the most of your Vista migration.
Posted: 27 Apr 2007 | Premiered: Apr 27, 2007, 09:00 EDT (13:00 GMT)

Lumeta Corporation

8 Biggest Mistakes IT Practitioners Make
sponsored by Splunk
WHITE PAPER: Inside, learn about the eight most common mistakes that IT pros make when it comes to monitoring and troubleshooting – and read through takeaways and examples that explain how to tackle them.
Posted: 13 Feb 2019 | Published: 13 Feb 2019

Splunk

Adidas: IT Self-Service in Action
sponsored by ServiceNow
CASE STUDY: Learn how Adidas used ServiceNow® platforms to create a consumer-style shop to deliver services and increase efficiencies for its employees across 160 countries
Posted: 03 Apr 2019 | Published: 03 Apr 2019

ServiceNow

How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
CASE STUDY: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and cut down operational costs.
Posted: 22 Mar 2019 | Published: 22 Mar 2019

ServiceNow

Accelerating the Pace of Innovation with ServiceNow
sponsored by ServiceNow
CASE STUDY: In this case study, find out how VIVAT reimagined its IT service management strategy to better support over 2,500 employees – ultimately introducing an enterprise-wide system of record for IT, service delivery, operations, and development teams.
Posted: 05 Apr 2019 | Published: 05 Apr 2019

ServiceNow

Recipe for SPARC Platform Success at Premio Foods
sponsored by Cintra
CASE STUDY: Inside this quick case study, find out how major food manufacturer Premio Foods tackled the challenges posed by its legacy SPARC and storage architectures – and how they fast-tracked an architecture overhaul that allowed them to maintain their existing SPARC platform while gaining access to cutting-edge business applications.
Posted: 11 Feb 2019 | Published: 11 Feb 2019

Cintra

Automation 101: An Introduction to the Future
sponsored by ConnectWise
WHITE PAPER: Inside this eBook, read through a collection of tips and best practices for successfully incorporating automation into your own IT department.
Posted: 05 Mar 2019 | Published: 31 Aug 2018

ConnectWise

The Importance of First Contact Resolution
sponsored by Contegix
WHITE PAPER: Tracking and measuring the performance of service desks isn't always straight forward. That's where First Contact Resolution (FCR) can prove to be a valuable metric. Inside this guide, learn more about FCR – including how to measure it, analyze it, and tie it to employee productivity – and how it can ultimately help to lower total support costs.
Posted: 31 Jul 2019 | Published: 31 Jul 2019

Contegix
 

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