DS3

WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

CASE STUDY: After Abzena experienced a number of outages with their on-premises communications solution, they made the decision to move to the cloud. In this case study, learn why Abzena decided to partner with Intrado and uncover the benefits they saw after moving to the cloud.

Posted: 18 Mar 2021 | Published: 18 Mar 2021

EBOOK: As many organizations turn to a full-time remote work model, reliable communications have never been so critical. In this interactive e-book, learn about 8x8 Open Communications Platform which can help deliver seamless communications across your organization by combing cloud phone, video collaboration, team chat, contact center and analytics.

Posted: 11 Feb 2021 | Published: 11 Feb 2021

WHITE PAPER: It’s clear that the cloud is the new normal for businesses. Phone systems are no exception, although the motivation to move this service to the cloud will become more of a necessity than a trend in the future. In this white paper, learn how you can future-proof your organizations by moving your phone system to the cloud.

Posted: 09 Mar 2021 | Published: 09 Mar 2021

WHITE PAPER: As digital transformation efforts accelerate, how do organizations keep sight of their main goals? And what are common factors that can serve as a framework to keep those goals on track? Download this Doppler report to explore the answer to those questions and more.

Posted: 25 Jan 2021 | Published: 25 Jan 2021

VIDEO: Neil Lavelle leads the engineering team at 8x8. His approach to communication helps the 8x8 team and their customers succeed. In this short video, Neil answers a number of questions about how he navigates the communication aspect of his job.

Posted: 17 Feb 2021 | Premiered: 17 Feb 2021

RESOURCE: Want to make an impact with customers? The window of opportunity is narrow. So, how do you deliver the experience your customers deserve? In this white paper, learn how 8x8’s X Series can help your transform your customer experience by delivering an integrated system for all communications.

Posted: 16 Feb 2021 | Published: 16 Feb 2021

DATA SHEET: Integrated security is helping companies mitigate larger attack surfaces created by remote and hybrid work teams. Security postures are shifting from reactive to proactive, and one-size-fits-all approaches are falling by the wayside. View this solution brief to explore how to get a unified view of your entire cloud communications infrastructure.

Posted: 12 Feb 2021 | Published: 12 Feb 2021

WHITE PAPER: You adapted quickly to the stresses of COVID-19. But, now it’s time to create a long-term plan for improving and shaping your global operations. In this white paper, uncover 5 broad areas that can help you reshape and optimize your workplace and employees experience – and keep your organization connected across geographic boarders and time zones.

Posted: 08 Apr 2021 | Published: 08 Apr 2021

EBOOK: This eBook, “Going Digital for Business Continuity," analyzes how organizations can rethink their communications strategies to improve customer interaction and strengthen remote collaboration going forward. Download now to learn more.

Posted: 05 Jan 2021 | Published: 05 Jan 2021