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How IT Service Portals Are Actually Being Used
sponsored by Samanage
RESOURCE: Check out this info-graphic to learn how IT service portals are truly being utilized by employees. Plus, get a glimpse into how IT support channels are projected to shift in coming years.
Posted: 08 Aug 2018 | Published: 08 Aug 2018

Samanage

Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER: The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 02 Feb 2011

ComputerWeekly.com

5 Reasons Why Your Service Catalog Isn't Delivering
sponsored by Espressive
WHITE PAPER: When users interact with an IT service catalog, they expect a similar experience to what they would get from an online retailer. In this guide, uncover the five most unproductive aspects present in typical IT service catalogs –and find out how to turn your catalog's user experience on its head in response.
Posted: 01 Nov 2018 | Published: 01 Nov 2018

Espressive

Focus: Enterprise digital transformation
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we look at how businesses can stay on track through collaboration, innovation, listening to user needs and partnering with suppliers.
Posted: 30 May 2017 | Published: 30 May 2017

ComputerWeekly.com

Mobile Devices: The New Support Frontier for IT
sponsored by LogMeIn Rescue
WHITE PAPER: Discover 5 benefits of offering mobility support capabilities to your help desk services, such as increased employee satisfaction and loyalty, and more help for your remote workers.
Posted: 05 Feb 2018 | Published: 05 Feb 2018

LogMeIn Rescue

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

Get Quick & Easy Access to IT Staffing with IM Link
sponsored by Ingram Micro
WEBCAST: This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank.
Posted: 12 Dec 2013 | Premiered: Oct 25, 2013

Ingram Micro

Connections for Business: How ConnectWise Manage Revolutionized the Way We Work
sponsored by ConnectWise
CASE STUDY: Read on to learn more about the management platform that reduced Connections for Business' time spent on billing by 90%, thereby reducing labor costs and streamlining their operations and service delivery. Now their team can focus on revenue-building tasks.
Posted: 01 Oct 2018 | Published: 01 Oct 2018

ConnectWise

Cisco® ONE: The Value of Advanced Flow Control
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today.
Posted: 28 Jun 2013 | Published: 31 May 2013

Cisco Systems, Inc.

IBM Tivoli Service Request Manager White Paper
sponsored by IBM
WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Posted: 22 Oct 2010 | Published: 15 Jan 2010

IBM
 

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