Ten considerations for moving your contact center to the cloud
sponsored by Genesys
EBOOK:
By evaluating criteria and answering critical questions at the outset, organizations will be able to find the best match for their business goals and requirements. View this ebook to learn the 10 key considerations for selecting a partner and moving to a cloud-based contact center.
Posted: 04 Feb 2020 | Published: 04 Feb 2020
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Moving to the Cloud: Why Your Phone System is a Great Place to Start
sponsored by Mitel Networks Limited
WHITE PAPER:
Download this white paper to find out the 4 reasons why starting your journey to the cloud via your business communications needs makes sense.
Posted: 22 Jan 2019 | Published: 22 Jan 2019
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Breaking the Tension Between IT and Security
sponsored by VMware International Unlimited Company
ANALYST REPORT:
IT and security are currently in a bad marriage. Efforts must be made for the two to be more closely aligned for organizations to have future success. Forrester has reported that unifying and consolidating IT and security will make for fewer breaches, better reaction time to threats, and improved IT hygiene. Read this report to learn more.
Posted: 12 Aug 2020 | Published: 31 Jul 2020
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NXP Accelerates Product Development and Streamlines Service Delivery with ServiceNow
sponsored by ServiceNow
CASE STUDY:
Find out how a global manufacturing and engineering firm attained seamless IT services, change controls, and more under a single integrated platform – streamlining the disparate systems their recent expansion initiatives had inadvertently caused.
Posted: 24 Apr 2020 | Published: 20 Jan 2019
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Go Live Fast With ServiceNow ITSM
sponsored by ServiceNow
WHITE PAPER:
Read about a cutting-edge ITSM platform that uses graphical tools to configure and deploy new applications – all without any installation steps or having to write additional lines of code.
Posted: 15 Mar 2019 | Published: 15 Mar 2019
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How to Prepare IT Service Management for Next Generation Technology
sponsored by Serviceaide
WHITE PAPER:
There's a lot of AI-infused, automation-heavy IT service tools available on today's market – but choosing practically is key. Find step-by-step outlines for planning artificial intelligence and automation strategies that not only give your IT teams the tools to succeed, but is sustainable well into the future.
Posted: 29 Apr 2019 | Published: 29 Apr 2019
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CW Middle East ezine January 2019
sponsored by ComputerWeekly.com
EZINE:
Oil may be the main fuel to the economies of the Middle East, but the region is trying to break from its reliance on the black stuff. This ezine has already featured articles about the UAE and Saudi Arabia diversifying their economies, with particular interest in fintech.
Posted: 04 Jan 2019 | Published: 04 Jan 2019
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Turn Spend to Value
sponsored by CenturyLink
RESOURCE:
Unified communications are evolving. To stay ahead of the technology curve, finance needs to change. In this infographic, learn about the financial benefits of CenturyLink Unified Communication solutions.
Posted: 01 May 2020 | Published: 01 May 2020
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CW Middle East July-September 2020: Technology helps SMEs in UAE combat coronavirus crisis
sponsored by ComputerWeekly.com
EZINE:
The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic – and technology is helping to lead the fight.
Posted: 02 Jul 2020 | Published: 09 Jul 2020
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Adapting IT Operations to Uncertain Times
sponsored by ServiceNow
WHITE PAPER:
The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.
Posted: 18 May 2020 | Published: 18 May 2020
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