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Palo Alto Networks rockets resiliency by transforming IT sponsored by ServiceNow WEBCAST: Problem management is an IT service management process that follows the life cycle of underlying service problems. In this webinar, learn how Palo Alto simplified problem management processes using digital workflows and automation, and how you can do the same at your organization. Posted: 09 Nov 2020 \| Premiered: Nov 9, 2020 TOPICS: IT Agents \| IT Asset Management Software \| IT Auditing \| ITIL

The Cloud People: Safe and Continuous Development in ServiceNow sponsored by ServiceNow WEBCAST: In this session on Safe and Continuous Development in ServiceNow, ServiceNow will cover the advantages of using DevOps and typical challenges it can help you solve. They will also show you how to use DevOps in ServiceNow in a demo. They end the session by giving you some benefits and business outcomes. Posted: 10 Nov 2020 \| Premiered: Nov 10, 2020 TOPICS: IT Agents \| IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Utility Services \| IT Workforce

Introduction to Perspectium sponsored by ServiceNow WEBCAST: This video highlights the two major problems Perspectium can solve for ServiceNow customers: automating data extraction at volume and velocity, for archive, backup/restore, reporting and analytics, migrations, and more and providing a platform for service providers to connect with their customers throughout the service relationship. Posted: 06 Nov 2020 \| Premiered: Nov 6, 2020 TOPICS: CIOs \| IT Agents \| IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems

Visibility to Containers: Measurable outcomes from CMDB sponsored by ServiceNow EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity. Posted: 22 Jan 2020 \| Published: 22 Jan 2020 TOPICS: IT Agents \| IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Utility Services \| IT Workforce

A to Z of new ITSM tool Implementation sponsored by Freshworks EBOOK: This 30-page eBook explores the “A to Z” of ITSM software implementation, with actionable tips on: selecting your new tool, developing a relationship with your ITSM vendor, communicating & documenting your plan, and more. Grab your copy to get started. Posted: 29 Oct 2020 \| Published: 29 Oct 2020 TOPICS: IT Agents \| IT Auditing \| IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Management Services

The definitive IT troubleshooting guide sponsored by TechTarget RESOURCE: Applications composed of microservices in containers on distributed resources hardly look like their monolithic ancestors from just a few years ago. Yet, no matter the architecture, IT operations support must quickly identify and rectify any problems in production. Open this guide for best practices on monitoring for container-based applications. Posted: 23 Apr 2020 \| Published: 23 Apr 2020 TOPICS: Help Desk Management \| IT Agents \| Troubleshooting

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle sponsored by Global Knowledge WHITE PAPER: The Project Management Network Diagram (PM Network Diagram) provides a visual illustration of the project management life cycle (in terms of the chain of events that take place in a project). Posted: 06 Jul 2006 \| Published: 01 Jan 2005 TOPICS: Certification Programs \| Information Technology Professionals \| Management Training \| Project Management \| Project Management Software \| Standards Organizations \| Training Software

Gartner Middle East CIO Leadership Forum sponsored by Gartner WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: CIOs \| Information Technology Professionals \| IT Agents \| IT Management \| IT Service Management \| Vendor Selection \| Vendors

Dirk Hohndel on Intel and the Linux Foundation sponsored by Intel VIDEO: In this video, Dirk Hohndel, Chief Linux and Open Source Technologist at Intel, discusses the importance of standards organizations like the Linux Foundation as well as thought on the future of Open Source at Intel. Posted: 01 Nov 2010 \| Premiered: 01 Nov 2010 TOPICS: Linux \| Open Source \| Open Source BI \| Open Source Software \| Standards \| Standards Organizations \| Vendors

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

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