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BSI Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Don't panic! The definitive guide to IT troubleshooting
sponsored by TechTarget
RESOURCE: Applications composed of microservices in containers on distributed resources hardly look like their monolithic ancestors from just a few years ago. Yet, no matter the architecture, IT operations support must quickly identify and rectify any problems in production. Open this guide for best practices on monitoring for container-based applications.
Posted: 23 Apr 2020 | Published: 23 Apr 2020

TechTarget

Palo Alto Networks rockets resiliency by transforming IT
sponsored by ServiceNow
WEBCAST: Problem management is an IT service management process that follows the life cycle of underlying service problems. In this webinar, learn how Palo Alto simplified problem management processes using digital workflows and automation, and how you can do the same at your organization.
Posted: 09 Nov 2020 | Premiered: Nov 9, 2020

ServiceNow

IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011

ComputerWeekly.com

Visibility to Containers: Measurable outcomes from CMDB
sponsored by ServiceNow
EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity.
Posted: 22 Jan 2020 | Published: 22 Jan 2020

ServiceNow

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle
sponsored by Global Knowledge
WHITE PAPER: The Project Management Network Diagram (PM Network Diagram) provides a visual illustration of the project management life cycle (in terms of the chain of events that take place in a project).
Posted: 06 Jul 2006 | Published: 01 Jan 2005

Global Knowledge

Transcript: The Changing Role of the CIO
sponsored by Hewlett Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett Packard Enterprise

The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

Skillsoft

The Changing Role of the CIO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012

Hewlett-Packard Enterprise

An Introduction to Quantum Lifecycle Management
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from The Open Group introduces QLM, explains why it is necessary and how its development and acceptance will be assured.
Posted: 18 Jan 2013 | Published: 05 Nov 2012

ComputerWeekly.com
 
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