Mobile NFC in Transport
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This in-depth report from the GSMA explains the opportunities for NFC Mobile communications in transport.
Posted: 23 Nov 2012 | Published: 23 Nov 2012
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It's an Evolution, Not a Revolution: Service Desks Are Transforming
sponsored by Serviceaide
WHITE PAPER:
Read about the user and technology considerations to keep in mind when adding an intelligent layer to your IT service desk – and why you should think beyond simple chatbots.
Posted: 24 Oct 2018 | Published: 24 Oct 2018
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The Starting Line of Service Management
sponsored by Samanage
WHITE PAPER:
What exactly does modern, automation-powered service management look like behind the curtain? Jump into this guide to learn the basics of modern IT service management and then some, from the help desk all the way to the service catalog.
Posted: 14 Aug 2018 | Published: 14 Aug 2018
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Now on Now: Scaling ITSM to Support Business Growth
sponsored by ServiceNow
WHITE PAPER:
As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
Posted: 19 Nov 2018 | Published: 19 Nov 2018
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Fortune 500 Company Brings Structure to Unstructured Data
sponsored by Automation Anywhere
WHITE PAPER:
A Fortune 500 company was using a manual order to cash process involving 50 full time staff (FTEs) performing more than 16 validations against quotes in their ERP. Read this case study to find out how implementing Automation Anywhere's IQ Bot has helped this company save time and money.
Posted: 26 Sep 2018 | Published: 26 Sep 2018
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Bots Help Streamline Operations for Fortune 100 Bank
sponsored by Automation Anywhere
CASE STUDY:
A common struggle for banks involves providing accuracy and swiftness of automated clearinghouse (ACH) payment processing while also cutting costs and freeing employees from tedious, manual tasks. Download this case study to see how robotics process automation (RPA) helped this fortune 100 bank tackle each of these concerns.
Posted: 24 Sep 2018 | Published: 31 Dec 2017
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Old vs. New: The Impact of Automated IT
sponsored by DXC Concerto
WHITE PAPER:
Automation through the cloud has continued to evolve, and every corner of IT, from the overall infrastructure to the individual desktop, can stand to gain from it. Check out this comparison tool to see how the capabilities of IT throughout the stack have changed via automation.
Posted: 13 Aug 2018 | Published: 13 Aug 2018
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Pushing IT Operations Into High Gear with ITSM and ITOM
sponsored by ServiceNow
WHITE PAPER:
In this whitepaper, find out how ServiceNow, a leading IT service management (ITSM) provider, pushed their IT operations into high gear using their own ITSM and IT operations management platforms.
Posted: 09 Oct 2018 | Published: 09 Oct 2018
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Global AP Automation Report
sponsored by Basware
ANALYST REPORT:
Expanding operations to other countries is a strategic and competitive move for large organizations, but different laws mean new considerations. Download this analyst report for an introduction to international invoicing for multinational organizations that may be struggling to keep up with global regulations.
Posted: 28 Aug 2018 | Published: 31 Dec 2017
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Digital Killed the Business SLA
sponsored by ProAct
WHITE PAPER:
Keep reading to learn about XLAs (Experience Level Agreements), an alternative to traditional SLAs that caters to the parameter shift of modern businesses by cementing user experience as the principal focus of service providers.
Posted: 14 Aug 2018 | Published: 08 Jun 2017
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