Association of Communications Enterprises

WEBCAST: Download this brief video with Mark Wyman from Windstream and Chris Menier from Vitria to learn how leading analytics platform Vitria is helping companies—like NSP Windstream—offer a better customer experience by providing accurate data that can be used to support customers, install and troubleshoot services, and do menial day-to-day tasks.

Posted: 02 Nov 2018 | Premiered: Nov 2, 2018

EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.

Posted: 05 Dec 2012 | Published: 05 Dec 2012

WHITE PAPER: It's estimated that the average cost of a data center outage amounts to over $740,000 – a nearly 40 percent increase from 2010 estimates. Find out how IT support services can help your data center continue running airtight without risking outages, and can tackle painful, yet all-too-common IT environment challenges.

Posted: 08 Nov 2018 | Published: 08 Nov 2018

DATA SHEET: With unified management, IT can gain visibility across virtualization, private cloud, public cloud, and container-based environments. Read on to tackle the challenges of hybrid environments using Red Hat CloudForms, which enables self-service lifecycle management, continuously monitoring of managed resources, and more.

Posted: 07 Feb 2018 | Published: 31 Dec 2016

WHITE PAPER: To realize a greater return from the change portfolio, read this white paper, which discusses how adopting a Change and Governance Framework will renew IT's ability to become a true engine for driving business growth.

Posted: 25 Jan 2018 | Published: 01 Jan 2018

WHITE PAPER: Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.

Posted: 13 Apr 2017 | Published: 28 Feb 2016

WHITE PAPER: In the following white paper, you will explore IT professionals' attitude to personal and company risk, as new roles and expectations emerge in the enterprise, and why IT is now an engine for business creativity. Read on to see how company risk differs from personal risk in the eyes of the IT pro.

Posted: 14 Oct 2015 | Published: 14 Oct 2015

WHITE PAPER: This white paper serves as guide with which you can realize the full potential of your next cloud project. Read on to see how the following 5 challenges may impact your cloud integration strategy.

Posted: 24 Aug 2015 | Published: 24 Aug 2015

EZINE: In this week's Computer Weekly, we unveil our list of the 25 most influential women in UK IT, and talk to the winner - Tech City CEO Joanna Shields. We hear from oil giant BP about how it moved to a hybrid cloud environment. And we examine the changing nature of the outsourcing market and what it means for IT managers.

Posted: 08 Jul 2013 | Published: 09 Jul 2013

WHITE PAPER: Learn how IoT and the rapid proliferation of smart apps has touched almost every industry – including the manufacturing and industrial sectors.

Posted: 17 Apr 2018 | Published: 17 Apr 2018