All Research Sponsored By:GoTo

IT Service Management For Smbs In A Remote-First World
WHITE PAPER: Digital connectivity has gone from being a nice alternative to the principal way through which people access things. Organizations pour massive amounts of money into digital ITSM systems, but small businesses without these resources need an alternative. Read this white paper to learn strategies for overcoming the ITSM resource gap.
Posted: 25 May 2022 | Published: 25 May 2022

TOPICS:  .NET

Conversational Ticketing: The What, Why, And Wow
WHITE PAPER: If you miss when employees could walk up to the IT help desk and ask for help without worrying about endless ticket submissions, then conversational ticketing may be the answer to your problems. Read this white paper, for a breakdown of conversational ticketing, how it works, why it is useful, and why so it’s causing businesses to rethink IT.
Posted: 25 May 2022 | Published: 25 May 2022

TOPICS:  .NET

Small IT Department Structure: Meeting The Needs Of Business
WHITE PAPER: Small to midsize businesses (SMBs) face a unique challenge in that they do not have the manpower, vendor relations, or budgets that larger companies do, and yet must tackle similar challenges. Read this guide and see for yourself how SMBs can get more out of their IT systems with less resources.
Posted: 24 May 2022 | Published: 24 May 2022

TOPICS:  .NET

Buyer’s Guide To All-In-One IT Support And Management
WHITE PAPER: Many of today’s IT help desks have accrued various tools over time to deal with different problems, resulting in IT systems that are bloated and difficult to manage.Read this buyer’s guide, in which GoTo advocates for a single system approach, and highlights the 5 most important factors in determining a quality IT product.
Posted: 24 May 2022 | Published: 24 May 2022

TOPICS:  .NET

The Age of Anytime Anywhere - Flexible Working is a Must-Have
WHITE PAPER: PH
Posted: 23 Feb 2022 | Published: 23 Feb 2022


The Voice Choice
WHITE PAPER: PH
Posted: 23 Feb 2022 | Published: 23 Feb 2022


Connect How You Want
WHITE PAPER: PH
Posted: 23 Feb 2022 | Published: 23 Feb 2022


Psychology of Passwords
EBOOK: Before you can convert users to good password hygiene, you have to understand why they have so many bad password habits. Get our free report on what users say about password reuse, overly simple passwords, and other bad practices. Just take our short survey on your identity and access management plans to get your free copy.
Posted: 11 Nov 2021 | Published: 11 Nov 2021

TOPICS:  Authentication

The 3rd Annual Global Password Security Report
EBOOK: The latest report on password security is packed with 42 pages of information about the steps more than 47,000 respondents around the world are taking to move toward more passwordless authentication. Get your copy by taking our short survey on your identity and access management plans.
Posted: 11 Nov 2021 | Published: 11 Nov 2021

TOPICS:  Authentication

Finding a Password Management Solution for Your Business
EBOOK: Passwords are an IT headache: time consuming to manage and you know that many users have lousy passwords that they use everywhere and write on stickies on their desk. Find out how to pick a password manager that lets you solve some of those problems. Just take our short survey on identity and access management to get a free copy.
Posted: 11 Nov 2021 | Published: 11 Nov 2021

TOPICS:  Authentication

From Passwords to Passwordless
EBOOK: IT admins spend hours every week managing users' passwords. Users waste hours a week hunting for lost ones. Learn how to do away with most passwords with our comprehensive 22-page guide on moving toward passwordless environments. Take our brief survey on your access management and authentication plans to get this free report.
Posted: 11 Nov 2021 | Published: 11 Nov 2021

TOPICS:  Authentication