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SIP contact centers: Key benefits and potential challenges sponsored by SearchSecurity.com EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. Posted: 24 Feb 2012 \| Published: 24 Feb 2012 TOPICS: Automatic Call Distribution Systems \| Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| IP \| IP PBX \| SIP \| Social Networking \| Videoconferences \| Voice Communications Software \| VoIP

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM sponsored by inContact CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. Posted: 11 Oct 2010 \| Published: 11 Oct 2010 TOPICS: Automatic Call Distribution Systems \| Call Center Management \| Call Center Services \| Call Center Software \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| CRM \| CRM Software \| CTI (Computer Telephony Integration) \| IVR

9 Most Useful UC Features in Business sponsored by NWN Corporation EGUIDE: When you examine your communications strategy, do you see a bevy of disparate, outdated technologies fighting each other for supremacy? Or are these technologies unified, making life easier for your workforce? In this comprehensive expert guide, explore 9 useful UC features designed to help businesses achieve their future goals. Posted: 04 Jan 2021 \| Published: 29 Dec 2020 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

How the Combination of Message, Video, and Phone Will Reshape the Future of Work sponsored by RingCentral EBOOK: In the era of remote work, organizations who communicate well will come out on top. The importance of messaging, video and phone is higher than ever, as these are effectively the only ways to reach other employees. In this e-book, learn important statistics from the remote shift as well as why now is the time to unify communications. Posted: 18 Dec 2020 \| Published: 30 Sep 2020 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| IP Telephony \| Unified Messaging \| Unified Messaging Systems \| Video Cameras \| Video Chat Software \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards

AVA Robotics Accelerating Innovation with NWN sponsored by NWN Corporation VIDEO: AVA Robotics allows people to connect anywhere around the world with the click of a button. Recently, the technology allowed a Syrian refugee who lives in Iraq to attend an EU event in New York. In this short video, learn how NWN is able to help keep the mission-critical video conferencing infrastructure behind AVA up and running. Posted: 18 Nov 2020 \| Premiered: 18 Nov 2020 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems \| Web Conferences \| Web Conferencing Services \| Web Conferencing Software

A Guide to Efficient PC Performance Testing for Enterprise IT sponsored by UL WHITE PAPER: Benchmarking can help simplify PC performance testing but is often thought of as complex and time-consuming. That’s not always the case. In this 20-page guide, learn how to use benchmarking to test and measure the performance of PCs, identify poorly performing systems and more. Posted: 19 Nov 2020 \| Published: 19 Nov 2020 TOPICS: Desktop Applications Management \| Desktop Management \| IT Service Management \| IT Systems \| PC Operating Systems

Computer Weekly - 8 December 2020: Where next for Windows? sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now. Posted: 04 Dec 2020 \| Published: 08 Dec 2020 TOPICS: Cybersecurity \| Desktop Applications Management \| IT Management \| IT Systems \| Operating Systems \| Retail Channels \| Security \| Windows

McAfee MVISION Cloud for Microsoft Teams sponsored by McAfee DATA SHEET: McAfee has joined the host of vendors supporting Microsoft Teams by releasing MVISION Cloud, a platform that’s designed to help organizations securely accelerate their business by providing total control over data and user activity in Teams. Examine this comprehensive data sheet to get the specifics of the platform. Posted: 04 Dec 2020 \| Published: 29 Mar 2019 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Software \| Communications Systems \| Data Loss Prevention (DLP) \| Malware \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Industry \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Threats \| Unified Messaging \| Unified Messaging Systems

The Observability Pipeline Buyer’s Guide sponsored by Cribl.io WHITE PAPER: Download this guide to explore a checklist of key ideas to consider when looking at a observability pipeline, such as protocol support and management systems. Plus, alternative build strategies for implementing one in your organization. Posted: 23 Dec 2020 \| Published: 23 Dec 2020 TOPICS: Data Collection \| Data Entry \| Data Governance \| Data Integration \| Data Management \| Data Management Software \| Data Migration \| IT Service Management \| IT Systems

The Role of Video in the New World of Work sponsored by RingCentral EBOOK: There’s no denying that video has been instrumental in keeping businesses afloat and employees connected. But what are the specific benefits of video for collaboration, business continuity and even onboarding? What could you be missing without video? In this e-book, take a detailed look at the areas where video helps businesses to be better. Posted: 17 Dec 2020 \| Published: 30 Sep 2020 TOPICS: Business Continuity Planning \| Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems \| Video Chat Software \| Video Display Standards \| Video Services \| Video Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

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