ACDS

EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.

Posted: 24 Feb 2012 | Published: 24 Feb 2012

CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.

Posted: 11 Oct 2010 | Published: 11 Oct 2010

ANALYST REPORT: Microsoft Teams has seen widespread adoption in the last 6 months. As such, it would be beneficial for organizations to view an evaluation of the potential financial impact of Teams as well as with customer interviews and surveys detailing their experiences using Teams. Now you can – view this Forrester report to see the findings.

Posted: 19 Oct 2020 | Published: 30 Apr 2019

WHITE PAPER: If businesses are to return to work in a diligent and organized manner, they must consider their communications strategies in order to maintain operations. Staying in touch with stakeholders is a key to success for any organization, and by reading this informative white paper, you can learn 5 steps to ensure this won’t be an issue.

Posted: 12 Oct 2020 | Published: 12 Oct 2020

RESOURCE: We’ve all heard by this point that remote work will become much more popular if not required (by some companies) going forward. Other than the obvious reason (the global pandemic), why is this so? And how will collaboration evolve to meet expectations? Read this article to learn the other reasons why remote work isn’t going anywhere.

Posted: 13 Oct 2020 | Published: 13 Oct 2020

DATA SHEET: Although we tend to think of connectivity as ‘always on’ nowadays, there are times when fast internet and mobile data simply aren’t available. Tata Communications Connections for Microsoft Teams strives to give you complete flexibility to collaborate on your terms. Scan this data sheet to get a closer look at the potential benefits.

Posted: 30 Sep 2020 | Published: 30 Sep 2020

RESOURCE: Analyst firm Frost & Sullivan has recently recognized Zoom’s UCaaS platform with the 2019 Competitive Strategy Innovation and Leadership Award. Dive into this blog post to learn more about their Zoom Phone offering and the Frost & Sullivan recognition.

Posted: 19 Oct 2020 | Published: 25 Feb 2020

EBOOK: You’ve got to know exactly what software, hardware, and cloud infrastructure your business is made of. That’s where ITAM comes in. Save a copy of this eBook to learn just about everything there is to know about ITAM—at least, over 97 pages worth.

Posted: 20 Oct 2020 | Published: 20 Oct 2020

WEBCAST: In this webcast, Chris Siakos and Alex Henthorn-Iwane discuss the technological challenges of the remote work disruption and demonstrate how Digital Experience Monitoring can help IT troubleshoot performance issues.

Posted: 28 Sep 2020 | Premiered: Sep 28, 2020

WHITE PAPER: Microsoft Intelligent Communications has collaboration, but managing these platforms for a dynamic workforce can be challenging. Now, user lifecycles, devices and call quality can all be seen at a granular level – and with a remote workforce, this is invaluable. Scan this white paper to learn how AudioCodes may help to simplify UC.

Posted: 15 Oct 2020 | Published: 15 Oct 2020