Desk Phones or Softphones? It Depends
sponsored by AudioCodes
WHITE PAPER:
In this white paper, learn about difference scenarios companies may deal with when selecting phones for employees, and which types of phones are the best choice for each scenario.
Posted: 24 Jan 2019 | Published: 24 Jan 2019
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Computer Weekly – 6 February 2018: How a digital workplace can drive innovation
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now.
Posted: 02 Feb 2018 | Published: 02 Feb 2018
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CW Benelux ezine November 2018
sponsored by ComputerWeekly.com
EZINE:
The Netherlands is a hotbed for digital developments, whether it's developing a port that will host autonomous ships or the proliferation of contactless payments. Its population is open to new ideas and it has a rich tech startup scene with a large community of techies.
Posted: 02 Nov 2018 | Published: 08 Nov 2018
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The KPIs Top MSPs Rely on and How to Use Them in Your Business
sponsored by ConnectWise
EBOOK:
Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
Posted: 04 Mar 2019 | Published: 31 Dec 2018
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South African Financial Services Company Gears Up for the Multi-cloud
sponsored by Nutanix
CASE STUDY:
This IDC paper spotlights a South African financial services company that laid the foundation for an effective multi-cloud strategy with hyper-converged infrastructure. Read here for the takeaways.
Posted: 14 Feb 2019 | Published: 31 Dec 2018
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5 Ways to Eliminate Help Desk Fire Drills
sponsored by ServiceNow
WHITE PAPER:
Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.
Posted: 21 Mar 2019 | Published: 21 Mar 2019
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Best Practices for Service Management: 5 Ways to Increase Client Satisfaction and Profits
sponsored by ConnectWise
EBOOK:
Download this e-book for 5 methods of improving service management to increase client satisfaction and a discussion on the benefits of using a professional services automation (PSA) solution with remote monitoring and management.
Posted: 08 Mar 2019 | Published: 31 Dec 2018
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Midmarket Solutions to Empower Your IT Infrastructure
sponsored by Dell EMC and Intel®
RESOURCE:
In order to ensure that your systems empower, rather than restrict, IT growth, read this resource. It details the range of solutions from Dell EMC and Intel that will cover the scope of your needs and will maximize your IT investments.
Posted: 14 Mar 2019 | Published: 31 Dec 2018
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How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
CASE STUDY:
An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and cut down operational costs.
Posted: 22 Mar 2019 | Published: 22 Mar 2019
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Propel PLM: Cloud Security in 5 Minutes
sponsored by PropelPLM
VIDEO:
Is my data safe in the cloud? For those considering cloud-based PLM, questions of security always come to mind. In this 5-minute video, Propel Marketing VP addresses common cloud myths, and answers common cloud security questions. Download now to access the full video, and put your mind at ease.
Posted: 15 Feb 2019 | Premiered: 12 Jun 2018
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