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4-1-1 Services Reports

IT Operations Management Book of Knowledge sponsored by ServiceNow WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies. Posted: 21 Oct 2020 \| Published: 21 Oct 2020 TOPICS: IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services

2020 Media Consumption Series - Why sponsored by ComputerWeekly.com EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open? Posted: 26 Oct 2020 \| Published: 19 Oct 2020 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| Outsourcing

Computer Weekly – 20 October 2020: Why is IBM splitting in two and what does it mean for CIOs? sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, IBM is splitting in two, hiving off its services business to focus on hybrid cloud – we examine what it means for CIOs. Our new buyer's guide looks at how intelligent workload management can cut cloud complexity. And we analyse how getting backup right can help tackle ransomware threats. Read the issue now. Posted: 19 Oct 2020 \| Published: 20 Oct 2020 TOPICS: Backup Software \| Backups \| CIOs \| Cloud Computing \| Cloud Management \| Cybersecurity \| Hybrid clouds \| Internet Access \| Internet Appliances \| Internet Infrastructure \| IT Services \| Security \| Security Infrastructure \| Security Management \| Software Licensing \| Software Viruses \| Supplier Management \| Workload Automation

Understanding the Real Cost of Your Business Phone System sponsored by Avaya WHITE PAPER: Many organizations are keeping their phone systems on-premise. Generally, they cite that it would be cheaper to remain on-premise than it would be to go and purchase a cloud phone system… or would it? Study this white paper to learn the top 5 hidden costs of legacy phone systems and how they compare to cloud systems. Posted: 03 Aug 2020 \| Published: 03 Aug 2020 TOPICS: Cloud Computing \| Communications Software \| IP Phones \| IP Telephony \| Networking \| Telecom Spending \| Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Software \| Telephony Services \| Telephony Systems

Inside India: The world's IT powerhouse sponsored by ComputerWeekly.com EGUIDE: The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them? Posted: 12 Aug 2020 \| Published: 12 Aug 2020 TOPICS: Application Development \| Cloud Computing \| Cloud Storage Services \| IT Outsourcing Services \| IT Service Centers \| IT Services \| IT Workforce \| Remote Offices \| Remote Users \| Training

Software Developer Makes a Quick Transition to Remote Work sponsored by Insight CASE STUDY: Transitioning 100,000 employees to a remote-first work experience overnight seems borderline impossible. Dive into this case study to learn how this large software company conquered today’s remote work paradigm switch with ease. Posted: 19 Nov 2020 \| Published: 19 Nov 2020 TOPICS: Desktop Management \| IT Service Management \| IT Services

CW Benelux: Dutch banks fight money laundering sponsored by ComputerWeekly.com EGUIDE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped. Posted: 28 Aug 2020 \| Published: 28 Aug 2020 TOPICS: Computer Crimes \| Computer Industry \| Financial Applications Software \| Financial Reporting \| Financial Services \| Financial Transaction Processing \| IT Best Practices \| IT Governance \| IT Services \| IT Workforce \| Security \| Security Best Practices \| Security Systems

CW Nordics February-April 2020: Swedes lose faith in social media as data security fears increase sponsored by ComputerWeekly.com EZINE: Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result. Posted: 14 Feb 2020 \| Published: 27 Feb 2020 TOPICS: Artificial Intelligence \| Computer Crimes \| Computer Software Industry \| Internet \| Internet Applications Software \| Internet Security \| IT Asset Management \| IT Governance \| IT Management \| IT Services \| Security \| Security Management

Why did Allen Press Choose CallTower’s Microsoft Teams Direct Routing Solution? sponsored by CallTower, Inc. CASE STUDY: Allen Press had a unified communication goal in mind: they needed to get their antiquated telephony system and move it into the cloud. In this case study, learn how Allen Press was able to go from a legacy communication solution to a cloud enabled Enterprise grade Microsoft Teams Direct Routing solution in less than 60 days. Posted: 29 Jan 2020 \| Published: 29 Jan 2020 TOPICS: Cloud Computing \| Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Networking \| Telephony Services \| Telephony Systems

Visibility to Containers: Measurable outcomes from CMDB sponsored by ServiceNow EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity. Posted: 22 Jan 2020 \| Published: 22 Jan 2020 TOPICS: IT Agents \| IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Utility Services \| IT Workforce

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