How Humans and AI Can Work Together
sponsored by Enate UK
VIDEO:
Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here.
Posted: 20 Jan 2021 | Premiered: 24 Sep 2020
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4 Pandemic Planning Considerations for IT
sponsored by Service Express
RESOURCE:
Access this blog post to learn the 4 essential business function considerations to include in your pandemic planning strategy and discover the benefits of each.
Posted: 04 Sep 2020 | Published: 04 Sep 2020
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How To React To The Impact Of The Cloud On It Operations Monitoring
sponsored by OpsRamp
ANALYST REPORT:
Access this Gardener report to learn 3 recommendations for how I&O leaders can transform their IT operations with cloud monitoring, key steps to monitoring cloud environments, cloud technology & visibility gaps to watch for, general skills needs for cloud monitoring, and much more.
Posted: 11 Nov 2020 | Published: 11 Feb 2020
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Future of the MSP Industry: Research Report
sponsored by LogicMonitor
RESEARCH CONTENT:
LogicMonitor wanted to understand how MSPs evolve over time and to uncover IT leaders views on IT automation, cloud migration and business continuity in the face of unexpected crises. Download this research report to discover key findings from this study as well as some recommendations for MSPs for your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021
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The Ultimate Buyers Guide to Managed IT Services
sponsored by OneNeck IT
WHITE PAPER:
The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers.
Posted: 11 Jan 2021 | Published: 11 Jan 2021
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Key Reasons Why Your Organization Should Migrate to A UCaaS Provider
sponsored by Datalink Networks
WHITE PAPER:
Despite a huge migration of data to the public cloud in recent years most midmarket and enterprise organizations have retained their on-premises phone system. That’s about to change starting in 2021. In this white paper, uncover the underlying reasons driving UCaaS adoption and check out the advantages that UCaaS can bring to your organization.
Posted: 11 Jan 2021 | Published: 11 Jan 2021
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A Buyer’s Guide to Log Analysis
sponsored by LogicMonitor
WHITE PAPER:
Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work.
Posted: 14 Jan 2021 | Published: 14 Jan 2021
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The Definitive Guide to Running a Superior Help Desk
sponsored by Liongard
WHITE PAPER:
In this white paper, industry experts take you inside the help desks of successful MSPs so you can learn how to elevate support in your organization and increase your bottom line. Download here to discover how to streamline operations, best practices for strengthening customer relationships and more.
Posted: 22 Jan 2021 | Published: 22 Jan 2021
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Software Developer Makes a Quick Transition to Remote Work
sponsored by Insight
CASE STUDY:
Transitioning 100,000 employees to a remote-first work experience overnight seems borderline impossible. Dive into this case study to learn how this large software company conquered today’s remote work paradigm switch with ease.
Posted: 19 Nov 2020 | Published: 19 Nov 2020
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Zoom Phone Nomadic E911 Service — and Why It’s So Critical Now
sponsored by Zoom Video Communications
RESOURCE:
When moving voice services to the cloud, it is critical to understand how emergency calls will be handled when your employees are at the office or working remotely. Will your emergency call routing give you timely responses while staying compliant? Read this article to learn about Zoom Phone’s Nomadic E911.
Posted: 12 Oct 2020 | Published: 24 Jul 2020
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