4-1-1 Services

RESOURCE: Micro Focus AD Bridge is the next generation of AD bridging. It joins Linux/Unix servers into Active Directory so that these servers are managed, secured, and audited just like Windows servers without replicating user accounts or requiring VPN. To learn more, participate in our brief survey and unlock access to this white paper.

Posted: 03 Jun 2020 | Published: 03 Jun 2020

RESOURCE: Accelerate your move to the cloud by assessing the cloud-readiness of your Group Policy Objects and then migrating them with one click. Streamlining your policy management processes will drive consistency, improve security, and support a comprehensive governance and compliance strategy.

Posted: 03 Jun 2020 | Published: 03 Jun 2020

CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

EBOOK: As network specialists know, there are so many issues with legacy phone systems that you could list them out. Fortunately, the benefits of moving communications to the cloud are pronounced enough that you could list them, too. Read this e-book for 7 benefits of cloud communications, and see why needs have increased across networks.

Posted: 04 Aug 2020 | Published: 04 Aug 2020

WHITE PAPER: Streaming video is fundamentally changing the definition of what it means to “watch TV.” Video distributors and rights holders need to pay special attention to how these behaviors are changing. In this white paper, explore key recommendations for providers hoping to take advantage of streaming opportunities.

Posted: 20 Nov 2019 | Published: 20 Nov 2019

EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.

Posted: 15 Nov 2019 | Published: 19 Nov 2019

WHITE PAPER: On-premise PBX hardware served companies well during a time when technology was based on hard wiring. However, as the world changed, businesses are now faced with adapting for a new model based on agility, flexibility and mobility. In this white paper, explore several vital points you should consider when selecting your next communications system.

Posted: 29 Apr 2020 | Published: 29 Apr 2020

CASE STUDY: Inside this case study, learn how Cal Poly Pomona used ServiceNow to build a single point of access platform for all its administrative services – including IT ticketing, enrollment, financial aid, and more.

Posted: 09 Mar 2020 | Published: 09 Mar 2020

WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.

Posted: 01 May 2019 | Published: 01 May 2019

WEBCAST: When choosing an endpoint management solution, you often have to choose between UEM and service management—and end up paying for both. Check out this Ivanti webinar, featuring President Jeff Abbott and Chief Product Officer Nayaki Nayyar, to learn why Ivanti is a leader in endpoint management and what their new executive team is planning.

Posted: 06 Aug 2020 | Premiered: Aug 6, 2020