mCRM White Papers

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mCRM White Papers (View All Report Types)

Mobile Devices Reshaping the Customer Experience: Learn how a mobility strategy can drive innovation and add a competitive edge to your contact center sponsored by Avaya WHITE PAPER: This resource details the opportunities that mobility presents for contact centers, and offers guidance to help you weave these opportunities into a strategy that empowers you to capitalize on mobile benefits and sharpen your competitive edge. Posted: 19 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Call Center Management \| Call Center Software \| Contact Center Management \| Contact Center Software \| Contact Centers \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Mobile CRM \| Mobile Device Management

Panasonic Tablet Solutions sponsored by Insight and Panasonic WHITE PAPER: This exclusive resource discusses a series of touchscreen mobile devices engineered with enterprise-grade security, seamless connectivity and along legacy of reliable computing to empower your workforce with the capabilities they need to be productive and efficient. Posted: 06 Mar 2014 \| Published: 06 Mar 2014 TOPICS: Content Delivery \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers \| Smart Phones \| Tablet PC

Five Calls to Make When Developing a Mobile Learning Strategy sponsored by Skillsoft WHITE PAPER: This brief resource provides tips for deploying mobility in the workplace. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Mobile CRM \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| Training and Educational Services \| Web 2.0

MDM and Beyond: Rethinking Mobile Security in a BYOD World sponsored by Citrix WHITE PAPER: This informative paper discusses how your organization can embrace BYOD with full security and control, providing a simple and streamlined user experience. Posted: 07 May 2014 \| Published: 07 May 2014 TOPICS: Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers \| Security \| Security Architectures \| Security Infrastructure \| Security Management \| Security Threats

Mobile Virtualization and Remote Access on Windows Mobile Smartphones sponsored by Celio Corp / REDFLY Mobile Companion WHITE PAPER: Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features. Posted: 30 Oct 2008 \| Published: 29 Aug 2008 TOPICS: Mobile CRM \| Mobile Device Management \| Mobile Workers \| Remote Access Hardware \| Remote Office Connectivity \| Remote Users \| Telephones

The case for application performance management as as service sponsored by HP Inc WHITE PAPER: When resources and budgets are constrained, IT executives must find ways to increase application capabilities and performance without increasing costs. View this resource to learn how performance management, software as a service (SaaS) is an alternative approach that avoids the up-front costs of buying the software. Posted: 16 Jul 2013 \| Published: 16 Jul 2013 TOPICS: Applications Management \| Applications Management Services \| Applications Management Software \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software

CRM Solutions For The Finance And Insurance Industries sponsored by SAP America, Inc. WHITE PAPER: Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry. Posted: 28 Mar 2012 \| Published: 14 Feb 2011 TOPICS: Business Process Management \| CRM \| CRM Best Practices \| CRM Software \| Financial Services Industry \| Insurance Industry \| Mobile CRM \| Software as a Service

2014 BYOD and Mobile Security Report sponsored by Lumension WHITE PAPER: This informative resource takes an in-depth look at the state of BYOD and mobile security, discussing how the landscape has changed over the past year. Posted: 21 Apr 2014 \| Published: 21 Apr 2014 TOPICS: Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers \| Security \| Security Architectures \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Threats

Mobile Computing Trends: Insight Into Today's Workforce sponsored by Intel WHITE PAPER: This exclusive paper takes a look at the latest enterprise mobility trends, focusing on the mobile workforce and what your organization can do to get the most value from your employees. Posted: 15 May 2014 \| Published: 15 May 2014 TOPICS: Content Delivery \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers \| Smart Phones \| Tablet PC

Salesforce Platform Mobile Services sponsored by Salesforce.com WHITE PAPER: With Salesforce Platform Mobile Services, developers and business users can quickly build engaging mobile apps—and connect customers, employees, partners, and products in new ways. Sign up now and get your free copy of the Salesforce Platform Mobile Services developer guide. Posted: 26 Jul 2013 \| Published: 26 Jul 2013 TOPICS: Application Deployment \| Application Development \| CRM \| Mobile CRM \| Mobile Workers