Workforce Management White Papers

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Best Practices: Six ways to dial in your talent strategy
sponsored by SuccessFactors
WHITE PAPER: This report explains how talent constraints impact growth and counts down six best practices to help you dial in your talent strategy.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

SuccessFactors

The future of attracting, retaining, & managing talent
sponsored by SuccessFactors
WHITE PAPER: This resource explores the future of talent recruitment, retention, and management, and offers insight to help you keep up with changes in the workforce.
Posted: 24 Feb 2014 | Published: 24 Feb 2014

SuccessFactors

It’s Time to Fix Back-Office Operations
sponsored by Aspect
WHITE PAPER: In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges.
Posted: 07 Mar 2014 | Published: 30 Sep 2013

Aspect

How to find top talent with 12 tips
sponsored by Oracle Corporation
WHITE PAPER: This whitepaper provides solutions to the challenges companies have in all industries: jobs that must be performed—and performed well—for the companies to succeed. To ensure a flow of the right talent for these roles over time, the best practice is for organizations to build critical-talent pipelines.
Posted: 27 Sep 2012 | Published: 20 Mar 2014

Oracle Corporation

SF ROX: Investing in Execution Pays Dividends
sponsored by SuccessFactors
WHITE PAPER: Read this paper to learn how SuccessFactors capitalized on the economic downturn of 2008 by investing in its customers. Find out how the company selected its investment portfolio, why these companies outperformed in the market, and what financial returns SuccessFactors has experienced.
Posted: 01 Oct 2012 | Published: 31 Jul 2011

SuccessFactors

It's Time to Fix Back-Office Operations
sponsored by Aspect
WHITE PAPER: Many organizations have been managing back-office operations the same way for years. In this white paper, learn how workforce optimization (WFO) suites can transform your operating model for back-office functions, and get a framework to create a more effective, efficient model.
Posted: 27 Feb 2014 | Published: 31 Dec 2013

Aspect

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Looking under the hood: Answers to top questions CIOs ask cloud-based HR vendors
sponsored by SAP
WHITE PAPER: Not every HR cloud application is made equal, but how can you identify the right software-as-a-service (SaaS) HR strategy? This resource counts down seven questions that savvy CIOs and business leaders need to ask HR SaaS application vendors in order to find success.
Posted: 14 Aug 2013 | Published: 14 Aug 2013

SAP

Why You Should Take a Holistic Approach to ITIL and Service Support (French)
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 12 Nov 2009 | Published: 12 Nov 2009

BMC Software, Inc.

SF ROX: Investing in Execution Pays Dividends
sponsored by SuccessFactors
WHITE PAPER: Read this paper to learn how SuccessFactors capitalized on the economic downturn of 2008 by investing in its customers. Find out how the company selected its investment portfolio, why these companies outperformed in the market, and what financial returns SuccessFactors has experienced.
Posted: 01 Oct 2012 | Published: 31 Jul 2011

SuccessFactors