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B2E White Papers (View All Report Types)
 
Take Your Service Availability to New Heights
sponsored by ServiceNow
WHITE PAPER: Service outages take too long to fix, and many potential service issues go undetected. Download this eBook and learn how to take back control with service-aware event management. See the health of all of your business services at a glance—and instantly get to the root cause of service issues.
Posted: 24 Jan 2018 | Published: 30 Nov 2016

ServiceNow

Alleviate Technical Debt : A Practical Path to IT Modernization
sponsored by Red Hat
WHITE PAPER: There are several core approaches you can take to advance your IT modernization efforts, which this white paper closely examines. Read on to view these four pragmatic methods for structuring your initiatives, as well as discover a viable first step for your modernization path: UNIX-to-Linux migration.
Posted: 02 Mar 2018 | Published: 31 Dec 2016

Red Hat

Be the Change: Unleash Enterprise Productivity
sponsored by Symphony SummitAI
WHITE PAPER: Inside, learn about the core components of an AI-driven IT management and service management suite built around natural language processing and machine learning, and get a firsthand glimpse into how it can streamline your IT operations.
Posted: 20 Aug 2019 | Published: 20 Aug 2019

Symphony SummitAI

The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

Cisco® ONE: Traffic Visualization and Control
sponsored by Cisco Systems, Inc.
WHITE PAPER: This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently.
Posted: 26 Jun 2013 | Published: 30 Apr 2013

Cisco Systems, Inc.

Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Modern Infrastructure 2013 Seminar
sponsored by SearchDataCenter.com
WHITE PAPER: This white paper describes an upcoming event that will teach you how to take back control of your data center.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

SearchDataCenter.com

IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle
sponsored by SERENA Software, Inc.
WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
Posted: 01 May 2012 | Published: 30 Apr 2012

SERENA Software, Inc.

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.
 
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