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Top 10 Nordic IT stories for 2018 sponsored by ComputerWeekly.com EGUIDE: The Nordic region is pioneering when it comes to the use of IT in society and business. In many ways, the region is a test bed for the most advanced implementations of technology, such as artificial intelligence (AI). Here are Computer Weekly's top 10 Nordic articles for 2018, with a look back at CIO interviews and the effect of AI on the region. Posted: 09 Jan 2019 \| Published: 09 Jan 2019 TOPICS: IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Services \| Project Management

Adidas: IT Self-Service in Action sponsored by ServiceNow CASE STUDY: Learn how Adidas used ServiceNow® platforms to create a consumer-style shop to deliver services and increase efficiencies for its employees across 160 countries Posted: 03 Apr 2019 \| Published: 03 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

Pricing IT Services: A Complete E-book sponsored by ConnectWise EBOOK: In this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started. Posted: 05 Mar 2019 \| Published: 31 Dec 2018 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Workforce \| Managed Security Services \| Managed Security Services Providers

8 Biggest Mistakes IT Practitioners Make sponsored by Splunk WHITE PAPER: Inside, learn about the eight most common mistakes that IT pros make when it comes to monitoring and troubleshooting – and read through takeaways and examples that explain how to tackle them. Posted: 13 Feb 2019 \| Published: 13 Feb 2019 TOPICS: IT Agents \| IT Departments \| IT Management \| IT Service Management \| IT Services \| IT Workforce

Teaching an Elephant to Dance: Evolving Teams, Processes, and Applications sponsored by Red Hat EBOOK: This e-book helps you effectively control your digital transformation initiatives using DevOps methodologies, and, should you choose, microservices. Read on to learn how microservices can overcome the fallacies of distributed computing, and ensure your systems are agile, process-driven, and adaptive. Posted: 08 Feb 2018 \| Published: 31 Dec 2017 TOPICS: Application Deployment \| Application Development \| Application Infrastructure \| CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| ITIL

CW Nordics ezine February 2018 sponsored by ComputerWeekly.com EZINE: In the first CW Nordics ezine of 2018, we take a look at some of the priorities of the region’s CIOs. Posted: 19 Feb 2018 \| Published: 22 Feb 2018 TOPICS: CIOs \| Computer Hardware \| Cybersecurity \| IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Management \| Security Policies \| Security Software \| Security Systems \| Security Threats

Pushing IT Operations Into High Gear with ITSM and ITOM sponsored by ServiceNow EBOOK: In this whitepaper, find out how ServiceNow, a leading IT service management (ITSM) provider, pushed their IT operations into high gear using their own ITSM and IT operations management platforms. Posted: 09 Oct 2018 \| Published: 09 Oct 2018 TOPICS: IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

CW Benelux ezine February 2019 sponsored by ComputerWeekly.com EZINE: Dutch military intelligence has released a lot of details about the attempt to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague. Posted: 31 Jan 2019 \| Published: 07 Feb 2019 TOPICS: Artificial Intelligence \| Computer Crimes \| Computer Hardware \| Cybersecurity \| Hackers \| IT Industry \| IT Management \| IT Services \| IT Workforce \| Robotics \| Robots \| Training and Educational Services \| Training Software

IT Architect's Guide to File Gateway Consolidation sponsored by IBM WHITE PAPER: This white paper outlines five key characteristics that IT architects should look for in an enterprise file gateway solution as a part of a larger MFT strategy: Simplify operations and reduce cost, achieve greater visibility, security, collaboration and compliance. Posted: 20 Nov 2019 \| Published: 20 Nov 2019 TOPICS: Collaboration \| Compliance (Systems Operations) \| Compliance Software \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems

5 Reasons to Make Virtual Support Agent Adoption a Priority sponsored by Serviceaide WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

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