Unlock Contact Center Insights with Conversation Analytics

Like any other business, your organization is customer-focused and strives to offer the best possible experience for them. To do this, you need to understand what they want, as well as what they like and don’t like.

In this video, you will learn how to capture that data with the power of a dedicated conversation analytics platform that unlocks valuable operational and performance insights from your customers.

Watch this video to learn more about leveraging analytics to create operational efficiencies by leveraging the daily experiences of your contact center agents as well as your customers.

Vendor:: InflowCX
Premiered:: Jul 21, 2023
Format:: HTML
Type:: Webcast

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