All resources sponsored by:

Coveo

21 Matches
The Path to Intelligent Self-Service
sponsored by Coveo
WHITE PAPER:Switching from your basic self-service search tools to intelligent self-service can be broken down into 3 key capabilities: answer, suggest and recommend. Download this asset for use cases from several organizations, as well as tips on mastering each stage and achieving intelligence self-service.
Posted: 09 Aug 2018 | Published: 09 Aug 2018
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From Relevance Laggard to Leader: Ensuring Users Get the Information They're Searching For
sponsored by Coveo
WHITE PAPER:Settling for a basic, generic search solution on your external or internal facing web sites and services directly affects your company's ability to engage with your customers or upskill your employees. Download this report to learn how you can improve your search function and create a better user experience.
Posted: 08 Aug 2018 | Published: 31 Dec 2017
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8 Reasons Site Search is Crucial to Your Digital Transformation
sponsored by Coveo
WHITE PAPER:Site search is often overlooked in favor of more eye-catching streams of investment. But it could be the key to creating a better user experience for your customers. Download this report for the 8 main reasons site search is crucial to your digital transformation, and how it can help your marketing strategy.
Posted: 08 Aug 2018 | Published: 08 Aug 2018
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The Intelligent Workplace with Next-Gen Intranet
sponsored by Coveo
WHITE PAPER:Find out how a next-gen intranet sits on top of your existing collaboration apps like SharePoint to connect employees, partners, and customers with the information they need.
Posted: 07 Aug 2018 | Published: 07 Aug 2018
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5 Ways Customer Self-Service Impacts Your Bottom Line
sponsored by Coveo
WHITE PAPER:Investing in a self-service tool can help reduce costs and employee turnover, while keeping customers happy. Download this graphic to learn the 5 biggest ways customer self-service can impact your organization for the better.
Posted: 07 Aug 2018 | Published: 07 Aug 2018
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Personalized Marketing at Scale: How and Why
sponsored by Coveo
RESOURCE:Many companies are already seeing measurable results with personalized marketing which justify the incredible amount of work it takes to create the personalized content and experiences. Learn how you can make creating and implementing your personalized marketing strategy easier, and uncover how companies are doing it right and seeing results.
Posted: 06 Aug 2018 | Published: 06 Aug 2018
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Returns with Results: Personalizing Consumer Experience With Intelligent Search
sponsored by Coveo
WHITE PAPER:An increasing number of organizations are seeing the benefits of integrating AI and machine learning with their site search tool, which enables users to search and find their desired results faster. Download this report to learn how you could use an intelligent search tool to attract and retain customers.
Posted: 06 Aug 2018 | Published: 06 Aug 2018
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AI-Powered Site Search Best Practices
sponsored by Coveo
WHITE PAPER:AI and machine learning are changing the way people search, delivering more personalized results and increasing customer satisfaction. Download this report to learn the 8 best practices of AI-powered site search, and how you can provide more accurate search results to your users.
Posted: 03 Aug 2018 | Published: 03 Aug 2018
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How to Bolster Your Businesses' Self-Service and Improve Customer Experience
sponsored by Coveo
EBOOK:96% of customers feel disloyal to a brand after a high-effort interaction. But what does it take to enable great self-service? Access this e-book to explore 5 capabilities that are going to strengthen your self-service, raise case deflection, improve customer experience, and bolster your bottom line.
Posted: 04 Nov 2016 | Published: 04 Nov 2016
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Global Law Firm Embraces AI-Powered Search and Recommendations
sponsored by Coveo
CASE STUDY:Like many modern businesses, a global law firm needed to deliver more personalized experiences and increase conversions. Download this case study to learn more about how the law firm used AI search personalization to increase conversions and create more personalized experiences.
Posted: 09 Oct 2018 | Published: 09 Oct 2018
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Your Roadmap to Intelligent Assisted Support
sponsored by Coveo
WHITE PAPER:This e-book highlights the foundation to delivering more effortless and efficient support experiences that leverage your company's collective knowledge. You can explore a practical guide for customer support, knowledge management and customer experience leaders to create a roadmap toward intelligence assisted support.
Posted: 09 Oct 2018 | Published: 09 Oct 2018
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Case Study: Informatica Implements AI-Powered Site Search
sponsored by Coveo
WHITE PAPER:Download this case study to learn about how implementing Coveo's AI-powered site search helped Informatica provide a better customer experience.
Posted: 08 Oct 2018 | Published: 08 Oct 2018
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4 Tips to Boost Conversions with Personalized Site Search
sponsored by Coveo
WHITE PAPER:Download this white paper to learn about Coveo for Sitecore, which is a cloud-based, self-learning search app, comprised of 4 main site search components. Also explore tips for implementing site search, as well as features your search should include.
Posted: 08 Oct 2018 | Published: 08 Oct 2018
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Guide to Mastering Intelligent Customer Service
sponsored by Coveo
WHITE PAPER:To make your staff more proficient, and to provide the effortless experiences your customers expect, your customer service workflow must be easy, relevant and smart. This e-book will serve as your guide to getting there.
Posted: 05 Oct 2018 | Published: 05 Oct 2018
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Personalized Marketing at Scale: How and Why
sponsored by Coveo
WHITE PAPER:In this white paper, uncover ways to make creating and implementing your personalized marketing strategy easier, and the importance of clearly understanding what your website visitors want from personalization efforts.
Posted: 05 Oct 2018 | Published: 05 Oct 2018
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Revving Your Salesforce Community Engine
sponsored by Coveo
RESOURCE:Inside, you'll uncover 8 best practices for getting started with AI-powered search on your Salesforce Community and how to implement them. Find out how 5 great brands are leveraging search to drive more engagement and better self-service.
Posted: 04 Oct 2018 | Published: 04 Oct 2018
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Measuring Return on Knowledge in a Big Data World
sponsored by Coveo
WHITE PAPER:The speed at which business moves today, along with the sheer volume of data created by the social world, demands new approaches to interpreting data. This ebook offers a guide to big data. Read now to find out how to stay competitive and better serve your customers.
Posted: 15 Aug 2013 | Published: 15 Aug 2013
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Case Study: Yellow Pages Group Canada
sponsored by Coveo
CASE STUDY:Yellow Page Group turned to Coveo Enterprise Search (CES) as an important piece of its infrastructure for the YellowPages.ca site.
Posted: 09 Jan 2007 | Published: 09 Jan 2007
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Case Study: Bethesda Interactive Solutions
sponsored by Coveo
CASE STUDY:Bethesda Interactive Solutions evaluated Google for this project, but chose Coveo Enterprise Search (CES) because it provided the best performance for the project requirements.
Posted: 20 Sep 2006 | Published: 19 Sep 2006
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Case Study: Engel Publishing Partners
sponsored by Coveo
CASE STUDY:Engel Publishing chose Coveo Enterprise Search (CES) because it is easily indexed information from hundreds of sources, and is easily customized.
Posted: 20 Sep 2006 | Published: 19 Sep 2006
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The Value of Secure Enterprise Search
sponsored by Coveo
PRODUCT LITERATURE:Secure search and retrieval technology provides a valuable tool for businesses, enabling them to better protect valuable corporate intellectual property and proprietary/confidential information.
Posted: 20 Sep 2006 | Published: 01 Jun 2006
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