Coveo

CASE STUDY:Download this case study to find out why Mathematica sought to implement a search software that could also seamlessly integrate with their existing web content management system, and what led them to a partnership with Coveo.

Posted: 12 Mar 2019 | Published: 12 Mar 2019

WHITE PAPER:30% of all web visitors will perform a search at some point on your company's website—but poor site search can leave shopping carts empty, and customers scarce. Don't fall victim to a poor site-search, explore these 8 best practices and boost your bottom line.

Posted: 07 Feb 2019 | Published: 31 Dec 2018

WHITE PAPER:According to a Forrester survey, 25% of customers will abandon a brand if met with sub-par self-service, the worst part? They'll tell their friends about it too. Prevent the embarrassment by exploring these 7 steps to a flawless self-service customer experience, and secure your brand.

Posted: 07 Feb 2019 | Published: 07 Feb 2019

WHITE PAPER:Switching from your basic self-service search tools to intelligent self-service can be broken down into 3 key capabilities: answer, suggest and recommend. Download this asset for use cases from several organizations, as well as tips on mastering each stage and achieving intelligence self-service.

Posted: 09 Aug 2018 | Published: 09 Aug 2018

WHITE PAPER:Settling for a basic, generic search solution on your external or internal facing web sites and services directly affects your company's ability to engage with your customers or upskill your employees. Download this report to learn how you can improve your search function and create a better user experience.

Posted: 08 Aug 2018 | Published: 31 Dec 2017

WHITE PAPER:Site search is often overlooked in favor of more eye-catching streams of investment. But it could be the key to creating a better user experience for your customers. Download this report from Coveo for the 8 main reasons site search is crucial to your digital transformation, and how it can help your marketing strategy.

Posted: 08 Aug 2018 | Published: 08 Aug 2018

WHITE PAPER:Find out how a next-gen intranet sits on top of your existing collaboration apps like SharePoint to connect employees, partners, and customers with the information they need.

Posted: 07 Aug 2018 | Published: 07 Aug 2018

WHITE PAPER:Investing in a self-service tool can help reduce costs and employee turnover, while keeping customers happy. Download this graphic to learn the 5 biggest ways customer self-service can impact your organization for the better.

Posted: 07 Aug 2018 | Published: 07 Aug 2018

RESOURCE:Many companies are already seeing measurable results with personalized marketing which justify the incredible amount of work it takes to create the personalized content and experiences. Learn how you can make creating and implementing your personalized marketing strategy easier, and uncover how companies are doing it right and seeing results.

Posted: 06 Aug 2018 | Published: 06 Aug 2018

WHITE PAPER:An increasing number of organizations are seeing the benefits of integrating AI and machine learning with their site search tool, which enables users to search and find their desired results faster. Download this report to learn how you could use an intelligent search tool to attract and retain customers.

Posted: 06 Aug 2018 | Published: 06 Aug 2018

EBOOK:96% of customers feel disloyal to a brand after a high-effort interaction. But what does it take to enable great self-service? Access this e-book to explore 5 capabilities that are going to strengthen your self-service, raise case deflection, improve customer experience, and bolster your bottom line.

Posted: 04 Nov 2016 | Published: 04 Nov 2016

WHITE PAPER:The speed at which business moves today, along with the sheer volume of data created by the social world, demands new approaches to interpreting data. This ebook offers a guide to big data. Read now to find out how to stay competitive and better serve your customers.

Posted: 15 Aug 2013 | Published: 15 Aug 2013