All resources sponsored by:

Coveo

12 Matches
Top Tips to Boost Conversions with Personalized Site Search
sponsored by Coveo
WHITE PAPER:Read this white paper for best practices and technical notes that will ensure you—and your customers—get the most from your site search.
Posted: 30 Sep 2019 | Published: 30 Sep 2019
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The Ultimate Guide to Site Search User Experience
sponsored by Coveo
WHITE PAPER:Use this ultimate guide to site search user experience for 8 best practices that will help you deliver the site search experience your users are demanding—whether they know it or not.
Posted: 30 Sep 2019 | Published: 30 Sep 2019
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Why Aren't Your Self-Service Options Landing?
sponsored by Coveo
EGUIDE:Is your organization suffering from poor self-service? Inside, discover the cost of poor customer self-service. Uncover 6 reasons why your self-service options aren't landing, and learn what your organization can do to get back on track.
Posted: 24 Sep 2019 | Published: 23 Sep 2019
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Revving Your Salesforce Community Engine: See How 5 Great Brands Are Leveraging Search to Drive More Engagement and Better Self-Service
sponsored by Coveo
WHITE PAPER:View this white paper to learn how 5 great brands are leveraging AI-powered search technology to drive more engagement and better service across their organization.
Posted: 19 Aug 2019 | Published: 19 Aug 2019
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4 Critical Business Challenges Faced by Support
sponsored by Coveo
RESOURCE:Customer expectations are changing faster than ever before. Do you know what to expect? View this infographic to explore the 4 critical business challenges facing modern support organizations and learn how AI-powered search can provide help.
Posted: 19 Aug 2019 | Published: 19 Aug 2019
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5 Ways to Deliver Great Customer Self Service
sponsored by Coveo
RESOURCE:View this infographic to explore 5 ways to deliver successful customer service experiences while positively impacting your bottom line.
Posted: 19 Aug 2019 | Published: 19 Aug 2019
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How Relevant is Your Organization? Explore the Coveo Customer Service Relevance Maturity Model
sponsored by Coveo
WHITE PAPER:View this white paper to discover how a relevance maturity model can be used to help your organization recognize where they are, where they want to go, and how to get there. Review how a relevance maturity model can help improve customer satisfaction and support, and explore your software options with Coveo.
Posted: 19 Aug 2019 | Published: 19 Aug 2019
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Self-Service Health Check
sponsored by Coveo
RESOURCE:A large majority of customers will tell you that an intuitive self-service customer experience is the preferable way to go. Use this self-service health check to find out if your self-service experience is up to snuff with what the average consumer's expectations.
Posted: 02 Aug 2019 | Published: 02 Aug 2019
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The Blueprint for Your Self-Service Journey Map
sponsored by Coveo
WHITE PAPER:According to a Forrester survey, 25% of customers will abandon a brand if met with sub-par self-service, the worst part? They'll tell their friends about it too. Prevent the embarrassment by exploring these 7 steps to a flawless self-service customer experience, and secure your brand.
Posted: 07 Feb 2019 | Published: 07 Feb 2019
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The Path to Intelligent Self-Service
sponsored by Coveo
WHITE PAPER:Switching from your basic self-service search tools to intelligent self-service can be broken down into 3 key capabilities: answer, suggest and recommend. Download this asset for use cases from several organizations, as well as tips on mastering each stage and achieving intelligence self-service.
Posted: 09 Aug 2018 | Published: 09 Aug 2018
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5 Ways Customer Self-Service Impacts Your Bottom Line
sponsored by Coveo
WHITE PAPER:Investing in a self-service tool can help reduce costs and employee turnover, while keeping customers happy. Download this graphic to learn the 5 biggest ways customer self-service can impact your organization for the better.
Posted: 07 Aug 2018 | Published: 07 Aug 2018
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Measuring Return on Knowledge in a Big Data World
sponsored by Coveo
WHITE PAPER:The speed at which business moves today, along with the sheer volume of data created by the social world, demands new approaches to interpreting data. This ebook offers a guide to big data. Read now to find out how to stay competitive and better serve your customers.
Posted: 15 Aug 2013 | Published: 15 Aug 2013
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