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May 19, 2013

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eSales Reports

Architected for Personalization: How Sitecore's coupled architecture enables individualized web experiences sponsored by SiteCore WHITE PAPER: This resource examines the crucial role that content management systems (CMSs) play in delivering a personalized customer experience, and outlines key factors that your organization should consider in order to make the CMS selection process a success. Posted: 02 May 2013 \| Published: 31 Dec 2012 TOPICS: Contact Management \| Contact Management Software \| Content Delivery \| Content Management \| Content Management Systems \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| eCommerce \| Enterprise Content Management \| Enterprise Content Management Software \| Personalization \| Web Content Management

The IT foundation that redefines eCommerce sponsored by SAVVIS WHITE PAPER: Check out this resource to uncover the transformative impact Virtual Private Data Centers have on eCommerce, and learn how they provide the agility to supporting the required evolving demands. Posted: 15 May 2013 \| Published: 15 May 2013 TOPICS: Data Center Consolidation \| Data Center Construction \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| eCommerce \| eCommerce Services \| eCommerce Software

IBV Study: Capitalizing on the Power of the Smarter Consumer sponsored by IBM WHITE PAPER: Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail. Posted: 07 May 2013 \| Published: 28 Feb 2011 TOPICS: Consumer Electronics Industry \| Consumer Market \| Consumer Packaged Goods Industry \| eCommerce \| eCommerce Services \| eCommerce Software \| Market Trends \| Marketing \| Online Shopping \| Retail Trade Industry \| Sales

The next wave of digitisation: setting your direction, building your capabilities sponsored by ComputerWeekly.com IT BRIEFING: Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. Posted: 27 Mar 2012 \| Published: 05 Sep 2011 TOPICS: Broadband ISDN \| Business Development \| Business IT Alignment \| CEOs \| Data Analytics \| eCommerce \| Internet \| Mobile Device Management \| Risk Management \| Smart Phones \| Social Networking \| Supply Chain Automation \| Web 2.0 \| Web Development \| Web Services

The NFC Retail Opportunity sponsored by ComputerWeekly.com ANALYST REPORT: This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing for senior IT professionals on the opportunities for NFC mobile payment technology, markets and trends. Posted: 29 May 2012 \| Published: 30 May 2012 TOPICS: eCommerce \| eCommerce Services \| Emerging Technologies \| Mobile Payments \| Retail Banking Services \| Retail Trade Industry \| Smart Phones

Staples Case Study sponsored by IBM CASE STUDY: Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers. Posted: 25 Jul 2012 \| Published: 21 Sep 2011 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Best Practices \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Data Management \| Data Management Software \| Data Mining \| Data Quality \| eCommerce \| eCommerce Services \| eCommerce Software \| Information Management \| Information Management Software \| Web Content Management

Mobility is Sweeping Across the Enterprise sponsored by SAP America, Inc. WHITE PAPER: Learn about the momentum behind enterprise mobility and about SAP's plans for keeping up. Posted: 23 Mar 2011 \| Published: 23 Mar 2011 TOPICS: Business Systems \| eCommerce \| Enterprise \| Enterprise Systems \| Mobile CRM \| SAP (Product)

VeriSign® Identity Protection Fraud Detection Service sponsored by VeriSign EMEA WHITE PAPER: This white paper explores how the VeriSign® Identity Protection (VIP) Fraud Detection Service helps organizations mitigate issues related to identity theft and insider threats. Posted: 04 Dec 2008 \| Published: 13 Nov 2008 TOPICS: Authentication \| eCommerce \| eCommerce Software \| Fraud Protection \| Identity Theft \| Payment Card Industry Data Security Standard \| Payment Card Industry Data Security Standard Compliance \| Security Policies \| Security Threats

8 Seconds to Capture Attention: Silverpop's Landing Page Report sponsored by Silverpop Systems Inc. WHITE PAPER: It's estimated that up to 50 percent of visitors to landing pages will bail in the first eight seconds. This evaluation explains how putting more effort on nurturing recipients once they hit those landing pages would be time and money well spent. Posted: 08 Aug 2008 \| Published: 01 Jan 2007 TOPICS: B2B \| B2C \| Campaign Management \| eCommerce \| eCommerce Services \| eCommerce Software \| Email \| Forms Software \| Lead Generation \| Link Access Protocols \| Online Marketing

Self-Service That Really Serves sponsored by Oracle Corporation WHITE PAPER: To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: CRM \| Customer Data Management \| Customer Retention \| Customer Support Software \| eBook Software \| eBusiness Software \| eCommerce \| Sales \| Sales Force Automation

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