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IT Service Management Blueprint: Consolidate and Gain Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper offers a blueprint for getting your help desk under control, while advancing service management delivery within your organization. Read on to discover suggested steps to enhance ITSM, including how to consolidate apps and data, organize services, and more.
Posted: 21 Mar 2017 | Published: 31 Dec 2016

ServiceNow

Take Your Service Availability Increase Service Availability
sponsored by ServiceNow
WHITE PAPER: Organizations don't always have a clear view of business service health. As a result, many potential service issues go undetected. Download this white paper to learn how to take back control, with service-aware event management. See the health of all of your business services at a glance—and instantly get to the root cause of service issues.
Posted: 30 May 2017 | Published: 30 May 2017

ServiceNow

Industry Highlight: Flash Storage System Speeds Financial Services
sponsored by IBM
WHITE PAPER: Illustrated here is how one financial services company implemented an all-flash array to accelerate revenue-generating financial apps. Read on to learn how flash combats the relatively lengthy response times of disk drives, and more.
Posted: 21 Feb 2017 | Published: 21 Feb 2017

IBM

How to Gain Visibility Across Your Multi-Cloud Environment
sponsored by VMware
WHITE PAPER: Adopt an application-centric approach to cloud management. Download this resource to discover how cloud management platforms (CMP) are evolving, and how to leverage the CMP to develop and automate resource delivery across all private and public clouds.
Posted: 16 Dec 2016 | Published: 16 Dec 2016

VMware

Failing to Plan Is Planning to (IT) Sprawl
sponsored by OnBase by Hyland
WHITE PAPER: If left unchecked, IT sprawl can get the best of your organization. Redundant applications and disconnected information silos cause inefficiency to rise and customer satisfaction to fall. In this white paper, see how the right information platform can help you architect an environment that puts the brakes on IT sprawl.
Posted: 24 May 2017 | Published: 24 May 2017

OnBase by Hyland

Nordics IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed the importance of the cloud for Nordic organisations. Over half of them are increasing their spending on cloud based services this year, according to the survey findings.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Losing A Star Player: How to Prep Your MSP Business for Employee Turnover
sponsored by Solarwinds MSP
WHITE PAPER: Employee turnover is a fact of life for any business owner – but for MSPs, losing a highly experienced technician can have a severe impact, both in terms of technical skills and carefully cultivated customer relationships. Learn how to put a plan in place to strengthen your HR strategy and prep your teams for any future changes.
Posted: 24 Apr 2017 | Published: 24 Apr 2017

Solarwinds MSP

ITSM Fundamentals for Enterprise
sponsored by Cherwell
WHITE PAPER: The fundamentals of ITSM are being applied across the enterprise. Access this brief white paper to learn about why and how ITSM strategies are being repurposed across various non-IT departments, and how you can go about implementing this strategy in your organization.
Posted: 10 Apr 2017 | Published: 30 Dec 2016

Cherwell

Gaining End-to-end Visibility: Better IT Operations through Operational Intelligence
sponsored by Splunk
WHITE PAPER: Discover how to turn silos of machine data into actionable information for new levels of infrastructure insight via IT operational intelligence. Read on to understand how operational intelligence provides better end-to-end visibility, so you can deliver essential services and apps with a reduction in mean-time-to-recovery.
Posted: 23 May 2017 | Published: 23 May 2017

Splunk

Start Banking Results with Modern-Day IT Service Management
sponsored by Cherwell
ANALYST REPORT: As more enterprises undergo digital transformation to the 3rd Platform of computing — which comprises cloud, mobility, big data/analytics, and social business — the nature of IT and IT service management is changing rapidly. This analyst report addresses questions regarding digital transformation and how it is affecting the delivery of IT services.
Posted: 12 Apr 2017 | Published: 31 Mar 2017

Cherwell
 
 
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