Voice Markup Language

WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.

Posted: 03 Jun 2008 | Published: 01 Apr 2008

WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.

Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.

Posted: 16 Nov 2006 | Published: 01 Jun 2006

PRESENTATION TRANSCRIPT: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.

Posted: 30 Jul 2010 | Published: 30 Jul 2010

WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.

Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

WEBCAST: What keeps your customers happy when it comes to software? Tune into this video to learn more about what you can do to improve your software  testing and quality assurance. It outlines the pros and cons of satisfied customers and what the means for your business. View this resource now to learn more about improving your software.

Posted: 23 Apr 2013 | Premiered: Apr 23, 2013

WEBCAST: Watch this webinar to learn about the threat of hacked vendor software, the technologies and controls that can help address the risk of compromised code signatures and infrastructures, and how to preemptively address these vulnerabilities.

Posted: 14 May 2013 | Premiered: May 14, 2013

EGUIDE: The future is hybrid app development, in which Java code, Javascript, and HTML5 are combined to create mobile applications. This expert e-guide provides insight into how your development team can benefit from a hybrid development approach, and outlines the unique skills and employees that your team will have to assemble for a successful project.

Posted: 23 Apr 2013 | Published: 23 Apr 2013

WHITE PAPER: In this white paper, explore the four levels of DevOps -- transparency, reuse, reporting, and review -- and discover how they can expand and improve upon your software development and production processes.

Posted: 15 Mar 2013 | Published: 15 Mar 2013

WHITE PAPER: This research paper examines CommVault's progress in snapshot management – launching its latest data recovery management software for application-aware snapshot management of heterogeneous disk arrays to take advantage of end user trends.

Posted: 26 Apr 2013 | Published: 29 Oct 2012