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Voice Markup LanguageWhite Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Enterprise COBOL 5.1—Where Tradition Meets Innovation
sponsored by IBM
WHITE PAPER: Despite its age, COBOL remains one of the most popular languages for developing business applications. But when it comes to modernizing your applications and improving performance, what support does COBOL provide? Find out in this article, and get an overview of benefits of the latest version of COBOL running on IBM System z.
Posted: 05 Nov 2013 | Published: 31 May 2013

IBM

Success On An International Scale: What An ERP System Can Offer
sponsored by Sage Software
WHITE PAPER: Discover guidelines for mid-sized organizations looking to expand internationally, and find out why a solid ERP system is critical to success.
Posted: 30 May 2014 | Published: 30 Sep 2013

Sage Software

Uncover Every Nook and Cranny of SDN Technology
sponsored by NEC Corporation of America
WHITE PAPER: Read this concise white paper to uncover all the ins-and-outs of one organization's SDN technology.
Posted: 02 May 2014 | Published: 04 Oct 2013

NEC Corporation of America

Economics of Cloud Financial Software
sponsored by Intacct Corporation
WHITE PAPER: Find out which financial applications software is the best fit for your business needs.
Posted: 23 May 2014 | Published: 31 Dec 2013

Intacct Corporation

Ensure IT Service Quality with Dell Infrastructure Management Tool
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Explore this resource to learn how you can automate your IT services and management by leveraging system management software from Dell. Read on to learn more.
Posted: 13 Jun 2014 | Published: 31 Dec 2013

Dell, Inc. and Intel®

Big Data Means Big Opportunities
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Uncover the ins-and-outs of an industry-leading vendor's Hadoop software that's capable of analyzing, managing and processing the vast amounts of data you must deal with
Posted: 23 May 2014 | Published: 31 Dec 2013

Dell, Inc. and Intel®

Dynamic Business - From Aspiration to Reality
sponsored by Microsoft India
WHITE PAPER: This resource examines how you can make your organization a dynamic business with the right set of innovative and proactive applications and tools.
Posted: 19 Dec 2013 | Published: 19 Mar 2013

Microsoft India

Select the Right Solution for Endpoint Management
sponsored by IBM
WHITE PAPER: This white paper details the need for a centralized endpoint management system that helps maximize business performance through quicker software deployment and maintaining compliance.
Posted: 09 Sep 2013 | Published: 31 May 2013

IBM
 
 
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