The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER:
This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008
|
|
|
Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER:
This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006
|
|
|
Gaining an Edge in Banking With Business Analytics
sponsored by Information Builders
WHITE PAPER:
Sponsored by Information Builders, this Ventana research paper recommends ensuring that users in midsize banks are appropriately empowered by providing them with the right business analytics.
Posted: 03 May 2013 | Published: 03 May 2013
|
|
|
Improve Data Center Efficiency with Enterprise Linux Servers
sponsored by SUSE
WHITE PAPER:
IT budgets are not expected to recover anytime soon, so companies need to adjust to the reality of using fewer resources to deliver business services. This white paper explains how you can accomplish this seemingly impossible objective by running your critical workloads on Linux.
Posted: 19 Jun 2012 | Published: 01 Mar 2012
|
|
|
How to Port iOS apps to Windows Store apps
sponsored by Microsoft
WHITE PAPER:
This webcast speaks to those with experience in developing iOS applications, and teaches you how to use those skills to develop Windows 8 Store apps. By creating mapping relationships between the two systems, this video makes learning a new platform quick and easy.
Posted: 24 Apr 2013 | Published: 11 Jan 2013
|
|
|
Become a Java developer
sponsored by IBM
WHITE PAPER:
Access this resource to learn helpful tips on how to develop and program Java so you can bring its advanced capabilities to your organization. Review best practices on how to tackle various components of the platform and uncover the skills you need to become an expert Java developer.
Posted: 02 May 2012 | Published: 03 Jan 2012
|
|
|
“Know Thyself” Is the First Step to an Effective Upgrade
sponsored by IBIS America LLC
WHITE PAPER:
This white paper chronicles how the Santa Clara Valley Transit Authority (VTA) is preparing to perform an SAP ERP systems upgrade.
Posted: 14 Oct 2011 | Published: 13 Oct 2011
|
|
|
IBM Cost Buster solutions for Business Analytics: Business Analytics on a budget
sponsored by IBM
WHITE PAPER:
This data sheet describes the advantages of IBM Cost Buster solutions for business analytics, which make it easy for small and midsize organizations to invest in leading-edge technology without straining their finances.
Posted: 24 Jan 2012 | Published: 24 Jan 2012
|
|
|
Next-Generation Mainframe Computing
sponsored by CA Technologies.
WHITE PAPER:
This white paper provides insight into the current state of the mainframe. Discover three challenges affecting the future of these technologies and learn how to successfully overcome them.
Posted: 15 Jul 2011 | Published: 15 Jul 2011
|
|
|
Oracle Enterprise Manager 12C
sponsored by Oracle Corporation
WHITE PAPER:
Companies must adapt their management practices to provide proper control over resources in the cloud. This white paper showcases a management tool designed with these types of environments in mind and discusses its key features and benefits.
Posted: 05 Jul 2012 | Published: 01 Sep 2011
|
|
| |
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.
|
|
|
|
TechTarget provides enterprise IT professionals with the information they need to perform their jobs
- from developing strategy, to making cost-effective IT purchase decisions and managing their
organizations' IT projects - with its network of
|
|
|
Definitions:
|
|
 |
|
All Rights Reserved,
Copyright 2000 - 2013, TechTarget |
|
|
|
|