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Voice Markup Language

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Voice Markup Language White Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

How SaaS and Analytics Are Changing the APM Market
sponsored by IBM
WHITE PAPER: This white paper examines the critical role that SaaS and analytics are playing in the transformation of the APM market.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

IBM

SofTrek Helps Non-Profit Companies Be Successful with Jaspersoft AWS
sponsored by Jaspersoft
WHITE PAPER: Access this white paper to learn about the open source business intelligence solution SofTrek selected to shorten development cycles and cut costs while boosting customer satisfaction.
Posted: 01 Apr 2015 | Published: 01 Apr 2015

Jaspersoft

Group-Based Policy for OpenStack
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper introduces the new OpenStack Group-Based Policy (GBP) framework designed to offer a new set of API extensions to manage OpenStack infrastructure through declarative policy abstractions. Find out how GBP is based on four main concepts and explore a broad range of use cases.
Posted: 10 Mar 2015 | Published: 31 Dec 2014

Cisco Systems, Inc.

TOGAF® and Enterprise Portfolio Management
sponsored by Global Knowledge
WHITE PAPER: Learn how The Open Group Architecture Framework (TOGAF®) and Portfolio Management both promise to bring structure and direction to complex and fast-moving organizational environments: the TOGAF framework for the enterprise as a whole and Portfolio Management to the enterprise project world.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

Global Knowledge

Enterprise Development in the Cloud: Top Benefits, Drivers, and Concerns
sponsored by Red Hat
WHITE PAPER: According to a survey of 408 enterprise IT software development professionals, enterprises using the cloud see improvements in time to market as well as higher productivity. Read this white paper for key findings from this survey regarding enterprise development in the cloud.
Posted: 21 Apr 2015 | Published: 17 Jun 2014

Red Hat

Test Center for Automatic Software Quality Assurance
sponsored by Panaya, Inc.
WHITE PAPER: How can you test your new software quickly and efficiently without the burden of manual testing? In this white paper, you'll learn how your organization can achieve outstanding results with automated test center software.
Posted: 06 Apr 2015 | Published: 06 Apr 2015

Panaya, Inc.

Get Out of the Mud of Sinking IT and Business Productivity
sponsored by Ipswitch File Transfer
WHITE PAPER: Access this white paper to learn about 5 challenges that IT leaders commonly face with network performance and low user productivity, as well as their solutions.
Posted: 13 Mar 2015 | Published: 31 Dec 2014

Ipswitch File Transfer

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM
 
 
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