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Voice Markup Language White Papers (View All Report Types)
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008


Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

How Will the Internet of Things Affect Testers?
sponsored by CA Technologies
WHITE PAPER: In this white paper, Paul Gerrard, a testing guru and consultant, explores how the IoT can effect testing and testers, and introduces the seven-layer architecture of the IoT system. Also, tap into predictions for large-scale test environments in the lab, environments in the field, and more.
Posted: 23 Sep 2016 | Published: 01 Sep 2016

CA Technologies

MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

Rapid Integration: Seamlessly Create Messaging Solutions
sponsored by Red Hat
WHITE PAPER: Faster and simpler development, interoperability, and deployment is possible -- even for users typically locked out of real-time integration. Discover ways to help users develop, manage, and monitor processes together with minimal IT overhead.
Posted: 15 Aug 2016 | Published: 15 Aug 2016

Red Hat

Drive Toward Better Decisions with Dashboards
sponsored by Innotas
WHITE PAPER: Dashboards help convey a lot of information in a consolidated, consumable format. Creating dashboards to report on business goals and maintaining them with relevant metrics is the foundation for setting up effective conversations. Access this white paper to learn how to set up the best dashboard for your organization.
Posted: 05 Apr 2016 | Published: 30 Mar 2016


Getting Ready for Next-Gen Application Lifecycle Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This technical white paper explores the use of a next-generation app lifecycle management platform made for defining, managing, and automating activities. Discover how to implement and support a successful Agile transformation to optimize the speed, quality, and scale of your app development.
Posted: 16 Sep 2016 | Published: 31 Aug 2016

Hewlett Packard Enterprise

Evaluation of Enterprise Backup and Recovery Software and Vendors
sponsored by Commvault
WHITE PAPER: Access this exclusive resource for a complete list of findings of an enterprise backup and recovery software and vendor evaluation conducted by Forrester Research, Inc.
Posted: 20 Mar 2014 | Published: 28 Jun 2013


A Modern Approach To The Data Deluge
sponsored by Red Hat
WHITE PAPER: Find out how businesses are utilizing software-defined storage to manage the increasing levels of technology complexity.
Posted: 24 Jun 2014 | Published: 24 Jun 2014

Red Hat

Toshiba Launches Smart Social Infrastructure Through a Flexible, Scalable Cloud Solution
sponsored by IBM
WHITE PAPER: To advance its initiative, Toshiba required a more flexible, scalable cloud solution capable of supporting a wide range of complex projects. This whitepaper highlights the cloud software Toshiba implemented to provide an extensible cloud management framework.
Posted: 10 Dec 2014 | Published: 30 Apr 2014

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