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Voice Markup Language White Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Accelerating Product Innovation Through Agile Development and Continuous Engineering
sponsored by IBM
WHITE PAPER: Access this white paper to learn more about how agile development and continuous engineering are changing the way software engineers work. Read on to discover how innovation has become central to a new collaborative work environment.
Posted: 19 Mar 2015 | Published: 31 Dec 2014

IBM

Release Automation and Continuous Delivery for Siebel CRM
sponsored by Automic
WHITE PAPER: This white paper explains how you can achieve release automation and continuous delivery with technology that supports Oracle's Siebel CRM. Find out how to deliver Siebel-specific upgrades with increased agility for a better all-around customer experience.
Posted: 09 Aug 2016 | Published: 31 Oct 2015

Automic

Windows 10: The OS for All Platforms
sponsored by Flexera Software
WHITE PAPER: OS migrations are complex, costly, and oftentimes risky undertakings, but Windows 10 is encouraging a lot of business users to go through the process of updating their systems. Discover the software that can help simplify application compatibility testing as you embark on your own OS migration and incorporate Windows 10 into your business.
Posted: 21 Jul 2016 | Published: 21 Jul 2016

Flexera Software

Intelligent Business Process Management for the Enterprise
sponsored by Red Hat
WHITE PAPER: By combining business process management, resource planning, and complex event processes into a single, integrated strategy, teams can experience the benefits of agile development. Uncover ways to achieve automated business operations and shorter development cycles with a cloud-ready architecture.
Posted: 16 Aug 2016 | Published: 16 Aug 2016

Red Hat

Oracle Audit Defense Management
sponsored by Miro Consulting, Inc.
WHITE PAPER: No one likes audits, but considering that 75% of software vendors believe that their customers don't manage their software license effectively, they're bound to happen. This white paper answers your questions about Oracle software audits, and provides 7 steps to successfully navigating through Oracle audit defense management.
Posted: 06 Jul 2016 | Published: 06 Jul 2016

Miro Consulting, Inc.

SAP on AWS: An Overview
sponsored by UXC Oxygen
WHITE PAPER: Download this resource to discover the benefits and options for running SAP solutions on AWS. Learn how to take advantage of AWS to achieve business agility, cost savings, and high availability by running SAP environments on the AWS cloud, as well as get guidance on how to lower TCO.
Posted: 30 Aug 2016 | Published: 30 Apr 2016

UXC Oxygen

IBM FlashSystem 900: Value at the Core
sponsored by IBM
WHITE PAPER: Access this white paper to learn how flash storage can boost storage performance and speed up processing times. Read on to learn about the technology behind a new flash storage system.
Posted: 02 Apr 2015 | Published: 02 Apr 2015

IBM

SaaS vs. Premise-based Monitoring: 9 Reasons Why SaaS Makes More Sense
sponsored by LogicMonitor
WHITE PAPER: Access this resource for the 9 benefits of SaaS, and to find out why server and network monitoring is ideal for a cloud-based model.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

LogicMonitor
 
 
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