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Voice Markup Language White Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

Choosing an Enterprise Learning Management System
sponsored by Infor
WHITE PAPER: This paper deals with an additional set of considerations often overlooked when purchasing a learning management system (LMS), focusing on two particular intangibles: post-purchase vendor support and hidden costs. Read on to learn about how to make the best LMS decision for your organization.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

Infor

One Test Data Manager Solution, Rated and Reviewed
sponsored by CA Technologies
WHITE PAPER: Learn how four organizations who invested wisely in test data management were able to reduce IT project costs that benefitted the entirety of the development lifecycle.
Posted: 15 Feb 2016 | Published: 31 Dec 2015

CA Technologies

Software Lifecycle Integration: Integrate Your SDLC Tools and Accelerate Your Business
sponsored by Tasktop
WHITE PAPER: Learn how you can improve usage of the tools you already have while streamlining software development and delivery. Explore how you can overcome collaboration problems using software lifecycle integration, which enables you to connect all software development and delivery tools, synchronize information across disciplines, and more.
Posted: 14 Jun 2016 | Published: 14 Jun 2016

Tasktop

Driving Innovation with Platform-As-A-Service
sponsored by Red Hat
WHITE PAPER: Access this white paper to learn how cloud infrastructure, DevOps, microservices, and containers can all be brought together using platform-as-a-service (PaaS) technology. See how a PaaS can provide benefits that include developer agility, operational efficiency, and more.
Posted: 08 Oct 2015 | Published: 08 Oct 2015

Red Hat

Study: How to make mobile successful within the organisation – what every CEO needs to know
sponsored by Matrix42
WHITE PAPER: This white paper explores how the growing use of web and SaaS applications is affecting German companies, and how German IT specialists ensure access to these key business applications, and how they plan to for years to come. Read about the results of a questionnaire based study to learn how CEOs can make their mobile work environment successful.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Matrix42

Object Storage for a New Generation of IT
sponsored by HGST
WHITE PAPER: Enterprises are combating the inevitable unstructured data volumes of the future by scaling their storage infrastructure and transitioning to object storage. Discover how software-defined architectures can provide your enterprise with a flexible, scalable, and cost-efficient design that will allow you to manage and analyze your data effectively.
Posted: 19 Nov 2015 | Published: 31 Oct 2015

HGST

Software-defined Storage: the overall benefits
sponsored by IBM
WHITE PAPER: This brief video cuts through some of the confusion surrounding SDS and tells you what to look for – and what to avoid – when choosing an SDS product.
Posted: 18 Mar 2015 | Published: 18 Mar 2015

IBM
 
 
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