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Voice Markup LanguageWhite Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Software Asset Management: Pay Attention or Pay Up
sponsored by CDW Corporation
WHITE PAPER: This whitepaper covers how to take advantage of the software asset management industry in order to keep control of your software.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

CDW Corporation

Software Segments: Key Solutions
sponsored by CDW Corporation
WHITE PAPER: This whitepaper covers the importance of making the right software decisions in the first place and provides an overview of the primary application segments based on user type and function.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

CDW Corporation

Select the Right Solution for Endpoint Management
sponsored by IBM
WHITE PAPER: This white paper details the need for a centralized endpoint management system that helps maximize business performance through quicker software deployment and maintaining compliance.
Posted: 09 Sep 2013 | Published: 31 May 2013

IBM

Red Hat JBoss Business Rules Management System: Best Practices Guide
sponsored by Red Hat
WHITE PAPER: In this informative technology detail, discover best practices for development with Red Hat JBoss business rules management system. It will focus on three key areas of rules development: rule authoring, designing the domain or fact model and various aspects related to rule execution.
Posted: 07 Jun 2013 | Published: 31 Dec 2012

Red Hat

Does Data Modeling Still Matter Amid the Market Shift to XML, NoSQL,Big Data, and the Cloud?
sponsored by Embarcadero Technologies, Inc.
WHITE PAPER: Many organizations have reconsidered their commitments to data modeling in the face of NoSQL and big data systems, as well as XML information management. However, should you really be shifting focus away from data modeling?
Posted: 24 Feb 2014 | Published: 24 Feb 2014

Embarcadero Technologies, Inc.

Can the Suite Compete? - What Every Recruiter Needs to Know
sponsored by Jobvite
WHITE PAPER: In this resource, HR and business leaders will find a comparison of the strengths and weaknesses of purpose-specific software and bundled software suites, providing you with key information to help you more strategically meet your organization's talent recruitment goals.
Posted: 19 Apr 2013 | Published: 19 Apr 2013

Jobvite

Case Study : Virgin Media enhances productivity by consolidating testing tools
sponsored by Hewlett-Packard Limited
WHITE PAPER: This case study looks at how Virgin Media developed a set of transparent, efficient, and unified software testing tools to speed development, and increase quality.
Posted: 07 Nov 2013 | Published: 03 Sep 2012

Hewlett-Packard Limited

Clabby: Business analytics buying criteria: The Three Maxims
sponsored by IBM.
WHITE PAPER: View this white paper to learn more about what contributes to an effective business analytics buying criteria. It examines the importance of implementing an integrated infrastructure and its relationship to business analytics.
Posted: 22 May 2013 | Published: 17 May 2013

IBM.
 
 
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