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Voice Markup Language

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Voice Markup Language White Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Storage Provider Profile: Red Hat
sponsored by Red Hat
WHITE PAPER: The following white paper profiles a scale-out, open source object-based storage software solution and the benefits it provides for businesses looking for a middle road when integrating data.
Posted: 30 Jun 2014 | Published: 30 Nov 2012

Red Hat

Best Practices for Selecting an Enterprise Time and Attendance System
sponsored by Workforce Software
WHITE PAPER: Access this guide to selecting an enterprise time and attendance system for assistance in identifying and describing necessary product capabilities. Additionally, this guide provides questions to ask potential providers to uncover if they have the resources, expertise, and products capable of optimizing your current processes.
Posted: 24 Mar 2015 | Published: 09 Mar 2015

Workforce Software

How SaaS and Analytics Are Changing the APM Market
sponsored by IBM
WHITE PAPER: This white paper examines the critical role that SaaS and analytics are playing in the transformation of the APM market.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

IBM

TOGAF® and Enterprise Portfolio Management
sponsored by Global Knowledge
WHITE PAPER: Learn how The Open Group Architecture Framework (TOGAF®) and Portfolio Management both promise to bring structure and direction to complex and fast-moving organizational environments: the TOGAF framework for the enterprise as a whole and Portfolio Management to the enterprise project world.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

Global Knowledge

Accelerate Service Deployment With A Private Cloud Infrastructure
sponsored by IBM
WHITE PAPER: Read this case study to learn about the adaptable and predictive private cloud infrastructure that helped Wimbledon accelerate service deployment by 50%.
Posted: 09 Dec 2014 | Published: 31 Jul 2014

IBM

Will Windows 10 make a Shift for IT?
sponsored by Vembu Technologies
WHITE PAPER: This resource highlights Windows 10's key features and how its making the shift to IT.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Vembu Technologies

TriTech Software Systems Chooses Nexenta to Pool Storage and Lower Their Costs
sponsored by Nexenta
WHITE PAPER: In order to improve its storage system, expand data capacity, and provide more flexibility for VMs without spending too much, TriTech implemented a software-defined storage solution.Access this whitepaper to find out which solution TriTech selected and what benefits it provides.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Nexenta

The Real SaaS Manifesto - Defining “Real-SaaS” and how it can benefit your business
sponsored by Workday
WHITE PAPER: This whitepaper defines "Real SaaS" and explains how it can benefit your business. It explains how SaaS works and what's important to consider when evaluating solutions.
Posted: 09 Dec 2014 | Published: 04 Sep 2012

Workday
 
 
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