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Voice Markup LanguageWhite Papers (View All Report Types)
 
The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Service-based software powers ahead
sponsored by Workday
WHITE PAPER: Access this whitepaper to find out what's driving SaaS adoption.
Posted: 09 Dec 2014 | Published: 31 Jul 2012

Workday

TriTech Software Systems Chooses Nexenta to Pool Storage and Lower Their Costs
sponsored by Nexenta
WHITE PAPER: In order to improve its storage system, expand data capacity, and provide more flexibility for VMs without spending too much, TriTech implemented a software-defined storage solution.Access this whitepaper to find out which solution TriTech selected and what benefits it provides.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Nexenta

SoftLayer and IBM SmartCloud Orchestrator help launch a Smart Community solution at Toshiba
sponsored by IBM
WHITE PAPER: To advance its initiative, Toshiba required a more flexible, scalable cloud solution capable of supporting a wide range of complex projects. This whitepaper highlights the cloud software Toshiba implemented to provide an extensible cloud management framework.
Posted: 10 Dec 2014 | Published: 30 Apr 2014

IBM

Requirements Management Solution for Electronics
sponsored by IBM
WHITE PAPER: This informative white paper breaks down a new requirements management solution that can improve your engineering efficiency, productivity, and overall design quality.
Posted: 06 Aug 2014 | Published: 29 Jun 2013

IBM

Meet Licensing and Security Challenges With Software Asset Management
sponsored by CDW Corporation
WHITE PAPER: This whitepaper offers software asset management as a solution that can meet new licensing and security challenges.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

CDW Corporation

How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs
sponsored by Schneider Electric
WHITE PAPER: By utilizing new, proper management software tools, you enable and maximize data center professionals control over energy costs and can allocate IT assets more effectively for the business.
Posted: 07 Nov 2014 | Published: 01 Nov 2011

Schneider Electric

IDC MarketScape Report: Business Process Management Platforms
sponsored by OpenText
WHITE PAPER: There are many BPM solution vendors to choose from. This vendor assessment can be used as a guide to choosing BPM software for midlevel to highly sophisticated projects.
Posted: 19 Dec 2014 | Published: 30 Apr 2014

OpenText

Advanced Data Protection for Small and Midsized Organizations
sponsored by IBM
WHITE PAPER: Uncover the ins-and-outs of one storage solution capable of transforming data protection for small to midsized organizations.
Posted: 27 Aug 2014 | Published: 30 Apr 2014

IBM
 
 
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