The Future of the IT Department: Exploring the Impact of Cloud on IT Roles and Responsibilities
sponsored by IBM
WHITE PAPER:
Cloud computing has made a name for itself in the enterprise computing industry today and it is likely to gain traction in the future. This does not mean the end for IT departments but their roles and responsibilities will certainly be changing. Check out this white paper to learn more about what to expect from IT in the post-cloud era.
Posted: 10 Feb 2012 | Published: 10 Feb 2012
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IT Metrics: IT Spending and Staffing Report, 2010
sponsored by Dell, Inc.
ANALYST REPORT:
This research report is designed to help companies assess their current spending priorities and measure them against their peers. Obtain key findings and recommendations to help your organization project growth and adapt its budget accordingly.
Posted: 05 Aug 2011 | Published: 05 Aug 2011
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Realize The Benefits Of Design, Operation, Maintain Thinking Today
sponsored by IFS
WHITE PAPER:
In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system.
Posted: 11 Jan 2012 | Published: 11 Jan 2012
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Goodman's LLP Case Study: Law Firm Plans for Contingencies with Indispensible BlackBerry Smartphones
sponsored by BlackBerry
CASE STUDY:
Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption.
Posted: 16 Sep 2011 | Published: 16 Sep 2011
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BlackBerry Solution Helps Alaskan Police Department on the Job
sponsored by BlackBerry
CASE STUDY:
Access this case study to learn how the Soldotna Police Department deployed Blackberry smartphones and InterActPocketCop™ by InterAct Public Safety Systems, to gain wireless access to federal, state and motor vehicle databases.
Posted: 16 Sep 2011 | Published: 16 Sep 2011
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CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience
sponsored by ComputerWeekly.com
WHITE PAPER:
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Ovum: Business tips for using SMS and web chat
sponsored by ComputerWeekly.com
WHITE PAPER:
Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Servicios Cybercell SA Customer Success Story
sponsored by BlackBerry
CASE STUDY:
Access this case study to learn how a company used Blackberry smartphones to update their daily sales activity and have quicker access to customer data while away from the office.
Posted: 16 Sep 2011 | Published: 16 Sep 2011
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Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER:
The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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The Office of Tomorrow with BlackBerry
sponsored by BlackBerry
WEBCAST:
This webcast discusses the office needs of tomorrow and how BlackBerry solutions can meet them. Topics include the direction hardware and software may take, the future of mobile computing, business apps and more.
Posted: 15 Sep 2011 | Premiered: 15 Sep 2011
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