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WHITE PAPER: In this resource, discover whether managed services can help your organization maximize the performance and efficiency of your communications networks and applications.

Posted: 10 Apr 2012 | Published: 10 Apr 2012

WHITE PAPER: As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP.

Posted: 20 Mar 2011 | Published: 20 Mar 2011

WHITE PAPER: Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.

Posted: 29 Sep 2011 | Published: 29 Sep 2011

WHITE PAPER: An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.

Posted: 02 Mar 2012 | Published: 02 Mar 2012

WHITE PAPER: For any business to stay competitive, they must get their products and services quickly and in a cost-effective manner. Luckily, a new, integrated system is helping organizations accomplish this goal. Read this white paper to learn more about this advanced platform and the beneficial features it offers your IT software development team.

Posted: 25 Apr 2012 | Published: 25 Apr 2012

WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.

Posted: 01 May 2012 | Published: 01 May 2012

WHITE PAPER: Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation.

Posted: 28 Sep 2009 | Published: 28 Sep 2009

WHITE PAPER: Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.

Posted: 06 Nov 2009 | Published: 06 Nov 2009