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NISO Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

The Open Group - Cloud Computing guide to interoperability and portability
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This guide from the Open Group offers advice to businesses on how to avoid supplier "lock-in" when you move data into the cloud.
Posted: 05 Jul 2013 | Published: 05 Jul 2013

ComputerWeekly.com

Failing to Plan is Planning to (IT) Sprawl
sponsored by OnBase by Hyland
WHITE PAPER: If left unchecked, IT sprawl can get the best of your organization. Redundant applications and disconnected information silos cause inefficiency to rise and customer satisfaction to fall. In this white paper, see how the right information platform can help you architect an environment that puts the brakes on IT sprawl.
Posted: 15 May 2017 | Published: 15 May 2017

OnBase by Hyland

An Introduction to Quantum Lifecycle Management
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from The Open Group introduces QLM, explains why it is necessary and how its development and acceptance will be assured.
Posted: 18 Jan 2013 | Published: 05 Nov 2012

ComputerWeekly.com

Transcript: The Changing Role of the CIO
sponsored by Hewlett Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett Packard Enterprise

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle
sponsored by Global Knowledge
WHITE PAPER: The Project Management Network Diagram (PM Network Diagram) provides a visual illustration of the project management life cycle (in terms of the chain of events that take place in a project).
Posted: 06 Jul 2006 | Published: 01 Jan 2005

Global Knowledge

The 10 Pillars To Building A Winning Mobile Strategy
sponsored by Red Hat
WHITE PAPER: This white paper addresses the disruptive nature of mobile technology for businesses and offers 10 pillars for mobile success.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Red Hat

Key Technical Support Considerations for the Cognitive Era
sponsored by IBM
WHITE PAPER: Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.
Posted: 13 Apr 2017 | Published: 28 Feb 2016

IBM

Top 5 Cloud Data Protection Challenges. Solved.
sponsored by Commvault
WHITE PAPER: This white paper serves as guide with which you can realize the full potential of your next cloud project. Read on to see how the following 5 challenges may impact your cloud integration strategy.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Commvault

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft
 
 
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