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EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM

Take Your ITSM Strategy to the Stratosphere
sponsored by SearchCIO.com
EBOOK: In the age of self-provisioning, some CIOs may wonder whether their role is about to go the way of the dinosaur. But the CIOs and experts we spoke to for this SearchCIO handbook on IT service management delivery say otherwise -- in fact, they argue, the movement toward self-service IT makes the CIO more relevant than ever.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

SearchCIO.com

Improve IT maturity to accelerate your move to cloud computing
sponsored by IBM
WHITE PAPER: This whitepaper examines the endpoint management capabilities required to simplify the delivery of IT capacity, enhance patch management for virtualized systems, speed the delivery of IT-services and improve information access.
Posted: 26 Mar 2014 | Published: 26 Mar 2014

IBM

As Cloud Empowers Lines of Business, Challenges for IT
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper covers the results of a thorough survey that was conducted to determine the impact of cloud technology on IT departments.
Posted: 11 Dec 2013 | Published: 16 Sep 2013

Cisco Systems, Inc.

Rx Systems Provide Around the Clock Support to 4800 UK Pharmacies with CentraStage
sponsored by CentraStage
CASE STUDY: This case study takes a look at how remote monitoring and management tools can help enhance your service delivery speeds and ensure system reliability.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

CentraStage

TOPS-HP Video Case Study: IT Infrastructure Migration
sponsored by Hewlett-Packard Limited
WEBCAST: In this on-demand video case study, learn how the right technology partner enabled grocery store retailer TOPS Markets to seamlessly migrate its IT infrastructure during the busy retail season. Tune in to learn more now.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2010

Hewlett-Packard Limited

Hands-on with ServiceNow: An In-Depth Demo
sponsored by ServiceNow
WEBCAST: This webinar features three in-depth demonstrations of fundamental data center topics.
Posted: 30 Oct 2013 | Premiered: Oct 30, 2013

ServiceNow

Study Reveals Cloud Expectations, Concerns and Experiences
sponsored by Cisco Systems, Inc.
WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.
Posted: 12 Nov 2013 | Published: 03 Oct 2013

Cisco Systems, Inc.

Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare
sponsored by Emerson Network Power
WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center.
Posted: 08 Aug 2013 | Published: 07 Jul 2009

Emerson Network Power
 
 
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