This research report delves into survey results of IT leaders on the technology, organization, and process of IT Service Management (ITSM) in the enterprise today. Discover top trends and key findings.
This case study details how one IT service provider was able to easily make the transition to MSP by implementing automation. Read on to learn how this company was able to grow and create a more fluid business.
This case study shows how one managed service provider (MSP) and IT solutions company was able to easily connect its global branches through automation, and traisition much of its business to managed services. Read on to learn how this company was able to grow its customer base and effectively manage its global business.
Access this report for real-world results businesses are experiencing when they tap the data available to them. Read on to see the growing role of analytics, and how to leverage such insights for actual business improvement.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines