In this exclusive case study, pick up tips and tricks for your organization in your journey to transition your legacy CCM software to a new system. Discover how one North American insurance agency was able to achieve outstanding customer service.
Unified communications applications are increasingly important to enterprise users who want communications functions incorporated into their existing systems, including cloud- and premises-based options. Employees need to learn about the advantages of streamlining communications, and how UC applications may simplify UC integration issues.
Is your organization planning on buying social software in the near future? IT Central Station's guide, Social Software Vendor Analysis: Microsoft vs. Jive can help you make the most informed purchasing decisions. This guide provides first hand user reviews and experiences of top enterprise level social software vendors and their products.
This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines