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Interactive TV Systems White Papers (View All Report Types)
How to Dish Out High Quality Online Media Experiences
sponsored by Akamai
WHITE PAPER: Looking for ways to cook up success with online media? This white paper highlights how to satisfy user experiences by delivering reliable content with reduced network congestion, and more.
Posted: 08 Sep 2015 | Published: 08 Sep 2015


Best Practices for the Next-Generation Data Centre
sponsored by Dimension Data
WHITE PAPER: This white paper discusses some of the best practices organizations can adopt to ensure that their journey to the next-generation data center remains on track.
Posted: 01 Sep 2015 | Published: 01 Sep 2015

Dimension Data

How Can You Meet Business Demands Quickly, with Agility and Flexibility?
sponsored by Red Hat
WHITE PAPER: This white paper explains how Red Hat Enterprise Linux can help you leverage the same advanced environment and open source solutions applied by today's most innovative IT organizations, such as Amazon and Facebook, and transition to an infrastructure that is open and flexible.
Posted: 09 Oct 2014 | Published: 09 Oct 2014

Red Hat

SIP Trunking Powers Cloud-Based Contact Center Services for Business Customers
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, learn about the tools TeleTech used to improve services to its customers. See how one SIP trunking option enabled new capabilities for TeleTech, including streamlining service deployment and customer turn-up, providing advanced troubleshooting capabilities, and more.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

Oracle Corporation

5 Strategies for Implementing Standardization Practices as Part of a Digital Workplace Transformation
sponsored by AVI-SPL
WHITE PAPER: This white paper explores common barriers that inhibit the implementation of standardization practices as well as 5 steps for overcoming these barriers. Read on to see how a standardization solution can improve your enterprise's productivity, collaboration, and innovation and enable a digital workspace with integrated tools and applications.
Posted: 02 Nov 2015 | Published: 02 Nov 2015


The CIO Mandate: Engaging Customers with Business Technology
sponsored by NetSuite
WHITE PAPER: In this Forrester report, learn how technology-fueled, customer disruption continues to accelerate the pace of business, and what you can do to get IT up to speed. Three different yet parallel modes of engaging customers are outlined, as well as five customer engagement core concepts that will help your business succeed.
Posted: 01 Nov 2015 | Published: 18 Mar 2015


Transform Your B2B Community with Faster, Simpler Onboarding, Management and Collaboration
sponsored by IBM
WHITE PAPER: In this white paper discover how you can transform your B2B community with faster, simpler onboarding, management and collaboration. Read on to learn how a centralized point of control to manage and monitor your onboarding and ongoing interactions can change the way your business handles multi-enterprise relationships.
Posted: 12 Oct 2015 | Published: 31 Aug 2014


The Top Ten Requirements for a UC Solution
sponsored by ShoreTel
WHITE PAPER: Unified Communications (UC) has come a long way since VoIP was first introducted nearly two decades ago.  In the past ten years UC solutions have included colaboration tools to substantially improve how we do business.
Posted: 11 Aug 2014 | Published: 31 Dec 2013


Transform support from cost centers to sales channels
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: In this white paper uncover how your organization can drive revenue through your customer experience channels to transform support centers into sales channels.
Posted: 17 Apr 2015 | Published: 31 Dec 2014

Hewlett-Packard Enterprise

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

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