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ALSO CALLED: Computer Service Industry, Information and Communications Technology Industry, Information and Communication Technologies Industry, Information Technology Industry, Computer Services Industry, ICT Industry, IT Services Industry, IT Service Industry
DEFINITION: ICT (information and communications technology - or technologies) is an umbrella term that includes any communication device or application, encompassing: radio, television, cellular phones, computer and network hardware and software, satellite systems and so on, as well as the various services and applications associated with them, such as videoconferencing and distance learning. ICTs are often spoken  … 
Definition continues below.
IT IndustryReports
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2014 IT Skills and Salary Report
sponsored by Global Knowledge
WHITE PAPER: Access this informative resource today to uncover findings from the 2014 IT Skills and Salary Survey. Analyzing results and trends from more than 16,000 participants, this data offers some very interesting insight into the state of today's IT and business landscape.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

Global Knowledge

The New Style of IT
sponsored by Hewlett-Packard Company
WEBCAST: This short webcast highlights some of the biggest technologies that are affecting businesses today, and what they mean for the role of IT.
Posted: 17 Jan 2014 | Premiered: Jan 17, 2014

Hewlett-Packard Company

8 Ways to Better Monitor Network Security Threats in the Age of BYOD
sponsored by Hewlett-Packard Company
WHITE PAPER: This helpful white paper takes a look at a number of ways in which security professionals can gain better control of the BYOD explosion and mitigate risk factors before they impact the enterprise.
Posted: 14 Jan 2014 | Published: 14 Jan 2014

Hewlett-Packard Company

Expert Advice for Financial App Purchases
sponsored by SearchFinancialApplications
EBOOK: This expert e-book outlines a complete strategy to help CFOs navigate financial application purchases, from putting the right people in place to combing the market and finding the best price.
Posted: 12 Dec 2013 | Published: 31 Dec 2012

SearchFinancialApplications

CIO Leadership Forum: CIOs Reveal Today's Top 3 Imperatives
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the growing importance of IT to organizations and the need to turn the department into a business enabler.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

CW500:Future Gazing 2020 (II)
sponsored by ComputerWeekly.com
PRESENTATION: Professor Victor Newman, author, advisory board member and mentor at Social Innovation Lab Kent (Silk), gives his take on the future of the IT department in 2020.
Posted: 25 Nov 2013 | Published: 25 Nov 2013

ComputerWeekly.com

Managed Service Provider Attributes Growth to the ConnectWise Community
sponsored by ConnectWise
CASE STUDY: Growing an IT Services business in an unstable economy is challenging, but for one MSP, the key to success was the right partnership and business support from a group of peers. See how Wisconsin-based ITConnexx leveraged the ConnectWise Community and the PSA platform to transform their business from break-fix to managed services.
Posted: 30 Oct 2013 | Published: 30 Oct 2013

ConnectWise

The Value of ITIL® Certification
sponsored by Global Knowledge
WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

Global Knowledge

The Changing Role of the CIO
sponsored by Hewlett-Packard Limited
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012

Hewlett-Packard Limited

Beyond Work-Life Balance
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future.
Posted: 12 Nov 2012 | Published: 12 Nov 2012

Hewlett-Packard Limited

Five reasons why workforce management is better in the cloud
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This analyst report from Nucleus Research assesses the business benefits of cloud solutions for managing the workforce.
Posted: 31 Aug 2012 | Published: 05 Jul 2012

ComputerWeekly.com

Storage: Economics Remains Crucial
sponsored by IBM
WHITE PAPER: Read this informative resource to find out what characteristics drive IT.
Posted: 14 Apr 2014 | Published: 31 Oct 2012

IBM

IT Services Guide: What to Know About the Future
sponsored by Autotask Corporation
EGUIDE: This expert e-guide covers the ever shifting IT channel market and teaches you how to keep up with the constant changes.
Posted: 07 Feb 2014 | Published: 07 Feb 2014

Autotask Corporation

The Business Technology Value Scorecard
sponsored by Apptio
WHITE PAPER: In July 2013, the Technology Business Management Council commissioned Forrester Consulting to evaluate the metrics that CIOs use to convey the contribution of technology to business goals. Forrester found that an optimal BT value scorecard would span four areas: health, delivery, outcome, and agility.
Posted: 16 Oct 2013 | Published: 30 Sep 2013

Apptio

Take the Modernization Impact Assessment
sponsored by Hewlett-Packard Company
ASSESSMENT TOOL: Take this online assessment today to discover the impact that modernization can have on your organization's IT environment, and find out what you can do to plan for modernization success.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

Hewlett-Packard Company

HP Power to Change: Embracing the new style of IT
sponsored by Hewlett-Packard Company
EVENT: Do things you never thought possible and register now to join the HP Power to Change virtual event – starting September 10, 2013 at 9 am PT and October 1, 2013 at 9 am BST – to harness IT change and take it to new heights.
Posted: 22 Aug 2013 | Published: 10 Sep 2013

Hewlett-Packard Company

CIO Decisions E-Zine: Putting a social layer into every business app
sponsored by SearchCIO.com
EZINE: Enterprises committed to collaboration are building a social layer into their business apps and platforms. Learn how in this issue of CIO Decisions.
Posted: 09 Aug 2013 | Published: 09 Aug 2013

SearchCIO.com

The Hay Group Case Study
sponsored by CenterBeam
CASE STUDY: This brief case study takes a look at how the Hay Group, a global management consulting firm, teamed up with a third party to integrate its fleet management and service desk initiatives. Read now to learn how they addressed the needs of three key areas of their IT environment – endpoint management and security, data protection, and helpdesk.
Posted: 22 May 2013 | Published: 22 May 2013

CenterBeam

Modern Infrastructure e-zine CIO edition: Managing the next-generation data center
sponsored by SearchCIO.com
EZINE: This special CIO edition of Modern Infrastructure e-zine demonstrates how today's data center technologies are fully intertwined with business strategies. Read now to uncover why CIOs should be considering cloud computing and data center transformation as a business issue first, and a technology issue second.
Posted: 08 Feb 2013 | Published: 08 Feb 2013

SearchCIO.com

E-Guide: Private Cloud Pitfalls and Strategies for Avoiding Them
sponsored by Dell, Inc.
EGUIDE: This SearchCIO.com e-guide explores 3 private cloud pitfalls to avoid. In addition, hear from virtualization and cloud computing expert, Mark Bowker of The Enterprise Strategy Group, as he discusses CIO IT management issues with the private cloud.
Posted: 16 Nov 2012 | Published: 16 Nov 2012

Dell, Inc.

Thinking strategically about mobility and enterprise data
sponsored by AppSense
WHITE PAPER: IT professionals face new governance challenges as a result of the transformation of enterprise computing. The demand for mobile productivity is constantly growing, and IT leaders need to find solutions for mobility without sacrificing efficiency or governance.
Posted: 09 Jul 2012 | Published: 09 Jul 2012

AppSense

Best Practices for Migrating to a New Service Desk Platform
sponsored by Nimsoft, Inc.
WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

Nimsoft, Inc.

Strive for Simplicity: IT infrastructures that cut through complexity to drive business benefits
sponsored by Oracle Corporation
WHITE PAPER: Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more.
Posted: 29 Jun 2012 | Published: 25 Jun 2012

Oracle Corporation

A Geek’s Guide to Presenting to Business People
sponsored by Citrix Online
WEBCAST: Giving presentations to business stakeholders is often a struggle for IT executives because they don’t know how to speak business executives “language”. Attend this live webcast on June 20th to learn what business-minded individuals need in a presentation and practical tips for how to make your presentations more compelling.
Posted: 05 Jun 2012 | Premiered: Jun 20, 2012, 01:00 EDT (05:00 GMT)

Citrix Online

Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012

SERENA Software, Inc.
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IT INDUSTRY DEFINITION (continued): …  of in a particular context, such as ICTs in education, health care, or libraries. The term is somewhat more common outside of the United States. According to the European Commission, the importance of ICTs lies less in the technology itself than in its ability to create greater access to information and communication in underserved populations. Many countries around the world have established organizations for the promotion of ICTs, because it is feared that unless less technologically advanced areas have a chance to catch up, the increasing technological advances in developed nations will only … 
IT Industry definition sponsored by SearchCIO-Midmarket.com, powered by WhatIs.com an online computer dictionary

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