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ALSO CALLED: Computer Service Industry, Information and Communications Technology Industry, Information and Communication Technologies Industry, Information Technology Industry, Computer Services Industry, ICT Industry, IT Services Industry, IT Service Industry
DEFINITION: ICT (information and communications technology - or technologies) is an umbrella term that includes any communication device or application, encompassing: radio, television, cellular phones, computer and network hardware and software, satellite systems and so on, as well as the various services and applications associated with them, such as videoconferencing and distance learning. ICTs are often spoken  … 
Definition continues below.
IT IndustryWhite Papers (View All Report Types)
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2014 IT Skills and Salary Report
sponsored by Global Knowledge
WHITE PAPER: Access this informative resource today to uncover findings from the 2014 IT Skills and Salary Survey. Analyzing results and trends from more than 16,000 participants, this data offers some very interesting insight into the state of today's IT and business landscape.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

Global Knowledge

Transform IT With Three Imperatives
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the growing importance of IT to organizations and the need to turn the department into a business enabler.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

The Value of ITIL® Certification
sponsored by Global Knowledge
WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

Global Knowledge

IT Transformation Consulting Services: Align Your Technology Direction
sponsored by Hewlett-Packard Company
WHITE PAPER: This brief white paper demonstrates how your organization can make the right choices to transform your IT so that it's fully aligned with business goals by employing consulting services that create an integrated, strategic IT roadmap.
Posted: 27 Dec 2012 | Published: 17 Dec 2012

Hewlett-Packard Company

Beyond Work-Life Balance
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future.
Posted: 12 Nov 2012 | Published: 12 Nov 2012

Hewlett-Packard Limited

IT pay and bonus prospects in 2011
sponsored by ComputerWeekly.com
WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR.  THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
Posted: 21 Oct 2011 | Published: 15 Feb 2011

ComputerWeekly.com

Technology Industry Survey 2012
sponsored by ComputerWeekly.com
WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

IT hiring activity and salary changes for 2010
sponsored by ComputerWeekly.com
WHITE PAPER: Our IT division recruits permanent and contract professionals into financial servicesfirms, including investment banks, hedgefunds and asset managers, and companies inthe commerce and industry and professional services sectors. We recruit business technologists from support to CTO level.
Posted: 21 Oct 2011 | Published: 15 Feb 2011

ComputerWeekly.com

CW+: Cloud computing - look before you leap
sponsored by ComputerWeekly.com
WHITE PAPER: Over the past 18 months we have seen the irresistible rise of a new phenomenon, cloud computing. This term is given by the IT industry to a new business model for computing, one where capacity for computer, storage and networking can be dynamically acquired, on demand,and paid for according to usage.
Posted: 20 Oct 2011 | Published: 19 Oct 2010

ComputerWeekly.com

IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011

ComputerWeekly.com

The Business Technology Value Scorecard
sponsored by Apptio
WHITE PAPER: In July 2013, the Technology Business Management Council commissioned Forrester Consulting to evaluate the metrics that CIOs use to convey the contribution of technology to business goals. Forrester found that an optimal BT value scorecard would span four areas: health, delivery, outcome, and agility.
Posted: 16 Oct 2013 | Published: 30 Sep 2013

Apptio

Thinking strategically about mobility and enterprise data
sponsored by AppSense
WHITE PAPER: IT professionals face new governance challenges as a result of the transformation of enterprise computing. The demand for mobile productivity is constantly growing, and IT leaders need to find solutions for mobility without sacrificing efficiency or governance.
Posted: 09 Jul 2012 | Published: 09 Jul 2012

AppSense

Best Practices for Migrating to a New Service Desk Platform
sponsored by Nimsoft, Inc.
WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

Nimsoft, Inc.

Strive for Simplicity: IT infrastructures that cut through complexity to drive business benefits
sponsored by Oracle Corporation
WHITE PAPER: Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more.
Posted: 29 Jun 2012 | Published: 25 Jun 2012

Oracle Corporation

Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012

SERENA Software, Inc.

Journal of Management Excellence: The Value of Information
sponsored by Oracle Corporation
WHITE PAPER: In this issue, our authors have done an outstanding job of exploring many facets of VOI. Robert Shimp discusses the shift in the economy from that of a services economy to an information management economy.
Posted: 09 May 2011 | Published: 31 Mar 2011

Oracle Corporation

Controlling and Managing Security with Performance Tools
sponsored by Ipswitch WhatsUp Gold
WHITE PAPER: This article examines what management tools are needed to provide functionality to your IT security needs with no additional overhead or expenditure. These tools are often already in place to provide performance management and monitoring.
Posted: 01 Mar 2011 | Published: 01 Mar 2011

Ipswitch WhatsUp Gold

Controlling and Managing Security with Performance Tools
sponsored by Ipswitch WhatsUp Gold
WHITE PAPER: This article examines what management tools are needed to provide functionality to your IT security needs with no additional overhead or expenditure. These tools are often already in place to provide performance management and monitoring.
Posted: 01 Mar 2011 | Published: 01 Mar 2011

Ipswitch WhatsUp Gold

Encouraging Greater SharePoint Adoption
sponsored by AvePoint, Inc.
WHITE PAPER: This paper discusses the progression of SharePoint usage, features available to encourage SharePoint adoption, focusing on the technology components required, scalability of the platform to accommodate growth, migration strategies, and how AvePoint’s DocAve Software Platform help ensure a scalable, reliable platform for bolstered adoption.
Posted: 21 Feb 2011 | Published: 21 Feb 2011

AvePoint, Inc.

Increasing SharePoint Adoption: Unleash Content Access Across the Enterprise
sponsored by AvePoint, Inc.
WHITE PAPER: This paper examines how organizations are turning to Microsoft SharePoint to connect their knowledge workers, business processes, and enterprise-wide content. New features in SharePoint Server 2010 are aimed at improving the platform’s scalability and usability, inherently driving the SharePoint deployment to evolve and grow as business dictates.
Posted: 21 Feb 2011 | Published: 21 Feb 2011

AvePoint, Inc.

Fortifying the Pillars of IT Governance
sponsored by AvePoint, Inc.
WHITE PAPER: This paper discusses what IT Governance entails, the business decisions that must be made prior to technology investment and implementation, the features in Microsoft SharePoint Server 2010 that encourage end-user adoption yet reveal unique governance challenges, and solutions available for enhancing Microsoft’s native governance functionality.
Posted: 21 Feb 2011 | Published: 21 Feb 2011

AvePoint, Inc.

Embracing the Cloud: Strategies for Hybrid Microsoft SharePoint Deployments
sponsored by AvePoint, Inc.
WHITE PAPER: This white paper discusses the benefits to utilizing SharePoint Online, cloud storage, hybrid management, and the options organizations have for the proper management and governance of their hybrid deployments.
Posted: 21 Feb 2011 | Published: 21 Feb 2011

AvePoint, Inc.

Unleashing Microsoft SharePoint 2010’s Web Content Management Features
sponsored by AvePoint, Inc.
WHITE PAPER: In this white paper, we will discuss the requirements for dynamic websites in today’s hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAve Software Platform enhances the native WCM functionality SharePoint offers.
Posted: 21 Feb 2011 | Published: 21 Feb 2011

AvePoint, Inc.

Planning and Design for a Data Centre Electrical Power Infrastructure: Distribution, UPS, Safety and Savings
sponsored by SOCOMEC Group
WHITE PAPER: This paper examines that a data centre design  must meet specific requirements including; site selection, space, available power, air conditioning, load, environmental quality, and risk evaluation, but also the requirements of the electrical power supply system. It is also discusses how necessary it is to consider the cost of service downtime.
Posted: 15 Feb 2011 | Published: 15 Feb 2011

SOCOMEC Group

The Citrix Desktop Transformation Model
sponsored by Citrix
WHITE PAPER: Desktop virtualization initiatives are topping the priority lists of most IT managers. Learn more about this key strategic directive and the steps to getting started in your organization. Download the white paper from ESG now.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Citrix
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IT INDUSTRY DEFINITION (continued): …  of in a particular context, such as ICTs in education, health care, or libraries. The term is somewhat more common outside of the United States. According to the European Commission, the importance of ICTs lies less in the technology itself than in its ability to create greater access to information and communication in underserved populations. Many countries around the world have established organizations for the promotion of ICTs, because it is feared that unless less technologically advanced areas have a chance to catch up, the increasing technological advances in developed nations will only … 
IT Industry definition sponsored by SearchCIO-Midmarket.com, powered by WhatIs.com an online computer dictionary

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