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The Software-Defined Datacenter: What It Means to the CIO
sponsored by VMware, Inc.
WHITE PAPER: This independent study takes a look at the immediate advantages of virtualization vs. longer-term concerns, and outlines what will be needed to prepare for the future of a software-defined datacenter.
Posted: 02 Oct 2013 | Published: 02 Oct 2012

VMware, Inc.

Leveraging the Power of the Peloton to Lead Change
sponsored by Global Knowledge
WHITE PAPER: This white paper combines the concept of the peloton with one of the most widely accepted approaches for enabling change in organizations: John P. Kotter's 8 Steps for Enabling Change.
Posted: 05 Sep 2013 | Published: 19 Jul 2013

Global Knowledge

Why Your Service Desk is Failing
sponsored by CA Technologies.
WHITE PAPER: This guide explores the challenges and failings of legacy service desks and newer service management platforms, and outlines five key requirements of service management success. Also inside, find critical questions to ask potential service management vendors.
Posted: 02 Aug 2013 | Published: 30 Sep 2012

CA Technologies.

The Road to Smarter Computing
sponsored by IBM
WHITE PAPER: A smarter approach to computing can help you free up IT resources and drive innovation and growth. In this resource, explore the business drivers and technology advances that facilitate and enable smarter computing.
Posted: 07 Jun 2013 | Published: 31 Oct 2012

IBM

IBM PureApplication System Data Sheet
sponsored by IBM
DATA SHEET: This data sheet introduces an application platform system that comes with integrated expertise, allowing you to reduce IT inefficiencies, simplify management, speed the development and delivery of new services, and more.
Posted: 06 Jun 2013 | Published: 31 Mar 2013

IBM

IBM PureApplication System Brochure
sponsored by IBM
WHITE PAPER: This resource explores how you can realize a smarter computing approach by embracing expert integrated systems. Inside, learn how these systems can deliver key benefits, including increased efficiency, simplified management, greater control, and more.
Posted: 06 Jun 2013 | Published: 31 Jan 2013

IBM

Changing the Experience and Economics of IT
sponsored by IBM
WHITE PAPER: In this resource, learn how IT systems with built-in expertise can help you reduce complexity and free up resources from back-end IT processes in order to drive more front-end, customer-facing value.
Posted: 06 Jun 2013 | Published: 31 Oct 2012

IBM

IBM PureSystems: A family of expert integrated systems
sponsored by IBM
WHITE PAPER: This resource offers advice to help you make the shift to smarter computing by embracing expert integrated systems, allowing your organization to reduce IT inefficiencies, control risks and costs, streamline management, and more.
Posted: 06 Jun 2013 | Published: 31 Oct 2012

IBM

Systems with integrated expertise
sponsored by IBM
WHITE PAPER: Strategic business leaders can no longer ignore the inefficiencies in existing IT systems. In this resource, learn how systems with integrated expertise provide a smarter computing model that can help you overcome inefficiency and drive IT success.
Posted: 03 Jun 2013 | Published: 31 Mar 2012

IBM

vTerminology: A Guide to Key Virtualization Terminology
sponsored by Global Knowledge
WHITE PAPER: This informative white paper defines the terminology associated with IT virtualization, explaining both vendor-agnostic and vendor-specific to help you when creating or adjusting your virtualization strategy.
Posted: 09 May 2013 | Published: 02 May 2013

Global Knowledge

Get Certified - Avaya Communication Manager
sponsored by Global Knowledge
WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
Posted: 08 May 2013 | Published: 08 May 2013

Global Knowledge

Big Data Analytics - Meeting Business Needs and Raising IT’s Profile in the Organization
sponsored by SAS
WHITE PAPER: IT has long played a reactionary role in company analytics initiatives, but with new challenges that big data presents, CIOs can lead their company by implementing a strategic, business-enabling technology. Read this resource to learn how CIOs can implement a strategic big data analytics architecture that supports overall business initiatives.
Posted: 11 Apr 2013 | Published: 14 Mar 2013

SAS

Is Your Outsourcing Strategy Under Your Control?
sponsored by SearchDataCenter.com
WHITE PAPER: Proactive planning and evaluation can prevent common problems with IT outsourcing providers, keeping your data safe and ensuring your outsourcing venture is cost-effective.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

SearchDataCenter.com

Keep Users Happy by Integrating IT Operations and IT Support
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
Posted: 08 Oct 2013 | Published: 09 Oct 2012

BMC Software, Inc.

Taking Real Control of Cloud Governance
sponsored by SearchCIO.com
EZINE: In this month's issue of CIO Decisions, SearchCIO Senior Features Writer Karen Goulart dives into the fray, asking CIOs and experts what it takes to build a strong cloud computing governance program and how to succeed as an IT service broker.
Posted: 03 Oct 2013 | Published: 03 Oct 2013

SearchCIO.com

Common Telecom Challenges and How to Overcome Them
sponsored by Unimax
WHITE PAPER: This white paper details the day-to-day challenges telecom and IT departments face and how leveraging advanced technology together with an innovative approach to solving those telecom challenges simplifies moves, ads and changes (MACs) for help desk agents to understand and execute.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

Unimax

Take Your ITSM Strategy to the Stratosphere
sponsored by SearchCIO.com
EBOOK: In the age of self-provisioning, some CIOs may wonder whether their role is about to go the way of the dinosaur. But the CIOs and experts we spoke to for this SearchCIO handbook on IT service management delivery say otherwise -- in fact, they argue, the movement toward self-service IT makes the CIO more relevant than ever.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

SearchCIO.com

Cloud Computing: If You Can't Beat 'Em, Join 'Em
sponsored by HP & Intel®
EZINE: This issue of the e-zine Modern Infrastructure turns an expert eye to cloud computing and other trends surrounding infrastructure management, providing the insight that IT leaders need to march their businesses forward. Read on to learn more.
Posted: 23 Aug 2013 | Published: 31 Oct 2012

HP & Intel®

CIO Decisions E-Zine: Putting a social layer into every business app
sponsored by SearchCIO.com
EZINE: Enterprises committed to collaboration are building a social layer into their business apps and platforms. Learn how in this issue of CIO Decisions.
Posted: 09 Aug 2013 | Published: 09 Aug 2013

SearchCIO.com

Hitachi Dynamic Virtual Controller Technology: Optimize Dynamic Workloads
sponsored by Hitachi Data Systems
WHITE PAPER: This paper examines the complexity and management challenges presented by the current storage landscape, the explosive growth of data storage requirements and what it all means to businesses.
Posted: 02 Aug 2013 | Published: 30 Apr 2012

Hitachi Data Systems

People and Processes: Keys to IT as a Service Success
sponsored by VMware, Inc.
WHITE PAPER: ITaaS has transformed how businesses operate, making them more efficient and smarter.  Learn the eight things you can do as a CIO to accelerate the benefits of ITaaS in your workplace.
Posted: 01 Aug 2013 | Published: 01 Aug 2013

VMware, Inc.

Next Gen IT and the Cloud
sponsored by ServiceNow
WHITE PAPER: This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

ServiceNow

How Web Security Improves Productivity and Compliance
sponsored by Webroot
WHITE PAPER: This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more.
Posted: 30 May 2013 | Published: 31 Dec 2012

Webroot

The Hay Group Case Study
sponsored by CenterBeam
CASE STUDY: This brief case study takes a look at how the Hay Group, a global management consulting firm, teamed up with a third party to integrate its fleet management and service desk initiatives. Read now to learn how they addressed the needs of three key areas of their IT environment – endpoint management and security, data protection, and helpdesk.
Posted: 22 May 2013 | Published: 22 May 2013

CenterBeam

How Web Security Improves Productivity and Compliance
sponsored by Webroot
WHITE PAPER: This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more.
Posted: 15 May 2013 | Published: 31 Dec 2012

Webroot
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