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IT Departments White Papers (View All Report Types)
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How to Establish Modern IT Service Support Without Breaking the Bank
sponsored by Cherwell
WHITE PAPER: Modern users digital literacy depends on bringing their own devices and applications into the workplace, so how can IT appease users without being pushed over the edge? This white paper outlines four key steps to strengthen IT enablement by developing an ongoing dialogue with users, customers, and partners.
Posted: 30 May 2017 | Published: 30 May 2017

Cherwell

Failing to Plan is Planning to Sprawl
sponsored by OnBase by Hyland
WHITE PAPER: If left unchecked, IT sprawl can get the best of your organization. Disconnected information silos cause inefficiency to rise and customer satisfaction to fall. Learn how to think like an urban planner and manage growth with a master, using a unified information platform that puts the breaks on IT sprawl.
Posted: 26 May 2017 | Published: 26 May 2017

OnBase by Hyland

Think Like an Urban Planner
sponsored by OnBase by Hyland
WHITE PAPER: Are disconnected information systems and multiple applications getting in the way of your organization's performance? Put IT sprawl in its place by thinking like urban planners do. In this e-book, you'll gain tips and insights that can help you control the chaos and weed out redundancies by using a flexible, scalable information system.
Posted: 26 May 2017 | Published: 26 May 2017

OnBase by Hyland

Gaining End-to-end Visibility: Better IT Operations through Operational Intelligence
sponsored by Splunk
WHITE PAPER: Discover how to turn silos of machine data into actionable information for new levels of infrastructure insight via IT operational intelligence. Read on to understand how operational intelligence provides better end-to-end visibility, so you can deliver essential services and apps with a reduction in mean-time-to-recovery.
Posted: 23 May 2017 | Published: 23 May 2017

Splunk

Bridging the Gap Between IT Operations & Security
sponsored by Splunk
WHITE PAPER: Click inside and explore the legitimate differences between security and IT operations, as well as where they share some common ground, and how you can make use of these shared values to build a safer, more available network.
Posted: 17 May 2017 | Published: 17 May 2017

Splunk

MSP Playbook: Maximizing Your Workflow
sponsored by Solarwinds MSP
WHITE PAPER: In this white paper, MSP market expert Karl Palachuck, demonstrates how your technicians should spend their day, why you need an all-call technician at all times, the importance of consistent real-time reporting, and more. Click into this playbook to maximize workflow in your MSP.
Posted: 12 May 2017 | Published: 12 May 2017

Solarwinds MSP

Powering Up Digital Transformation with a 5-pillar Strategy
sponsored by Commvault
WHITE PAPER: Read on to examine the 5 pillars of digital transformation planning, including how to obtain buy-in from key influencers, conduct careful analysis of budget needs, and more. Discover here how to bring real digital-based business value to your organization.
Posted: 09 May 2017 | Published: 31 Dec 2016

Commvault

Flipping the Digital Switch: Bringing IT Harmony to Digital Transformation
sponsored by Commvault
WHITE PAPER: As an IT professional, no doubt you may already be weary of the phrase "digital transformation." Before embarking on your journey, read this resource to examine 5 essential questions IT must answer in order to prepare your enterprise for its digital initiatives successfully.
Posted: 08 May 2017 | Published: 31 Dec 2016

Commvault

Key Technical Support Considerations for the Cognitive Era
sponsored by IBM
WHITE PAPER: Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.
Posted: 13 Apr 2017 | Published: 28 Feb 2016

IBM

IT Service Management Blueprint: Consolidate and Gain Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper offers a blueprint for getting your help desk under control, while advancing service management delivery within your organization. Read on to discover suggested steps to enhance ITSM, including how to consolidate apps and data, organize services, and more.
Posted: 21 Mar 2017 | Published: 31 Dec 2016

ServiceNow

Maximizing IT Security with Configuration Management
sponsored by Puppet
WHITE PAPER: This white paper explores how to leverage configuration management to bolster security and meet compliance regulations. Uncover some of the key benefits, including the creation of a Standard Operating Environment (SOE), reporting on and control of configuration drift, enhanced change remediation, and more.
Posted: 08 Mar 2017 | Published: 08 Mar 2017

Puppet

Building a Business Case for Project Portfolio Management
sponsored by Innotas by Planview
WHITE PAPER: This white paper explores how to build a business case for PPM that demonstrates ROI. Discover how PPM delivers value for each level of your organization and find out how to achieve 5 common project management goals.
Posted: 24 Feb 2017 | Published: 24 Feb 2017

Innotas by Planview

Linking the IT PMO to the Business: Establishing a Value Center
sponsored by Innotas by Planview
WHITE PAPER: Examine the value of linking IT projects with business to help realize innovative digital strategies for handling growth and customer satisfaction. Discover how to integrate IT and business strategies successfully and learn how to shift from a cost center to a value center to achieve greater relevance.
Posted: 22 Feb 2017 | Published: 31 Dec 2016

Innotas by Planview

Digital Transformation & Updating Your Digital Strategy
sponsored by Sprint
WHITE PAPER: With the recent rise of digital transformation, updating your digital strategies is necessary. Discover when and how cloud "as-a-service" integration can be used, how to align IT services with employee demands, what is new on the technology landscape due to digital transformation, and more. Learn how to create successful digital strategies.
Posted: 21 Feb 2017 | Published: 21 Feb 2017

Sprint

DevOps Cultural and Technical Values: Leveraging Automation and the Cloud
sponsored by Chef Software
WHITE PAPER: This white paper provides an introduction to the cultural and technical values that are the foundation of DevOps. Discover what pain points you can address faster and more efficiently with this approach, using tools and methods like automation, cloud-based infrastructure, continuous delivery, and more.
Posted: 03 Nov 2016 | Published: 31 May 2015

Chef Software

DevOps and the Bottom Line
sponsored by Chef Software
WHITE PAPER: Access this white paper to see what Nicole Forsgren, PhD has to say about the developing correlation between IT investment and organizational performance, highlighting the positive influence of cultivating a DevOps culture.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

Chef Software

Creating and Testing Your IT Recovery Plan
sponsored by QuorumLabs Inc.
WHITE PAPER: Testing your backups and your IT disaster recovery plan on a regular basis is important to maintain best practices and comply with data protection standards. Access this white paper to learn how to create a well-defined IT disaster recovery plan that will help you assess, test, and improve your backups and data protection.
Posted: 12 Oct 2016 | Published: 12 Oct 2016

QuorumLabs Inc.

5 Ways to Save on IBM Licensing
sponsored by Snow Software
WHITE PAPER: This white paper explores how to put an effective software asset management strategy in place that's tailored to the complexities of IBM-specific processes and products. Access now to discover how you can increase the efficiency of entitlement management, licensing, and more.
Posted: 10 Oct 2016 | Published: 16 Mar 2016

Snow Software

Driving Growth and Innovation with a Trusted Support Resource
sponsored by IBM
WHITE PAPER: In this paper, you will discover a technical support service designed to help you respond effectively to changing demands. Read on to learn about integrated, proactive support that will simplify your IT asset management, enhance service quality, and control IT costs.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

IBM

Analytics and the Modern IT Organization
sponsored by SAS
WHITE PAPER: In this white paper, explore the intersection between IT and analytics. Learn from business and IT leaders what 'modern IT' looks like in their organizations and see their answers to seven key questions.
Posted: 06 Jan 2016 | Published: 31 Dec 2015

SAS

Workload and Cloud Advisory and Transformation Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores how you can find the right mix of cloud and traditional infrastructure to run your business apps, boost innovation, and meet essential goals. Discover how to improve decision-making while providing value from your hybrid IT environment.
Posted: 15 Sep 2016 | Published: 31 Aug 2016

Hewlett-Packard Enterprise

Deepen Visibility into Cloud and Hybrid IT with Unified Infrastructure Management
sponsored by CA Technologies
WHITE PAPER: Learn why it's recommended your organization extends the visibility of existing infrastructure tools with a unified, hybrid IT monitoring platform—providing visibility into traditional and next-generation technologies. Read on to take a unified approach to IT ops, and monitor all hybrid cloud, software-defined, and converged environments.
Posted: 07 Sep 2016 | Published: 30 Jun 2016

CA Technologies

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015

ServiceNow

Is the CIO's Career More Important than Business Success?
sponsored by Colt Data Centre Services
WHITE PAPER: In the following white paper, you will explore IT professionals' attitude to personal and company risk, as new roles and expectations emerge in the enterprise, and why IT is now an engine for business creativity. Read on to see how company risk differs from personal risk in the eyes of the IT pro.
Posted: 14 Oct 2015 | Published: 14 Oct 2015

Colt Data Centre Services
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