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IT Asset Management Reports
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The Benefits of Agentless Architecture
sponsored by Red Hat
WHITE PAPER: Discover in this white paper the top 12 benefits of implementing agentless IT architecture, utilizing an open source orchestration tool. Read on to learn to effectively manage systems by connecting to them over SSH, and employ a management tool that doesn't impose additional demands on your environment.
Posted: 10 Aug 2016 | Published: 10 Aug 2016

Red Hat

Tech-Savvy Asean Population Sparks Business IT Shake-Up
sponsored by SearchDataCenter.com
EZINE: An increasingly tech-savvy Asean population, especially among the younger, more urban demographics, is driving IT teams to look at challenges in a new way. In this e-zine, explore the obstacles facing IT in Asean nations and markets. Find out what upcoming changes will have the greatest impact on users, IT resources, and revenue.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

SearchDataCenter.com

Crossing the Legacy ITSM Chasm
sponsored by ServiceNow
ANALYST REPORT: This exclusive report examines "next-generation ITSM" and its contributions toward optimizing changing IT and business requirements. Download now to compare advances with the risks of staying with legacy ITSM models and evaluate the risks of "doing nothing" and allowing legacy ITSM to persist.
Posted: 12 Jul 2016 | Published: 01 Jun 2016

ServiceNow

Define Your Services for Fast and Accurate Service Delivery: An ITSM E-Book
sponsored by ServiceNow
EBOOK: Do you face difficulty in meeting SLAs, fulfilling service requests, or in accurate reporting? Discover how to provide better IT service delivery by defining your services with consistency and capturing them in a single system of record. Access now to automate service desk functions with an integrated workflow engine and CMDB.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

Red Hat

Controlling Software Asset Management in the Mobile Era
sponsored by Snow Software
WHITE PAPER: How can you balance growing user demands and at the same time ensure your company is not exposed to license liability? Discover how creating a software store tightly integrated with effective software management processes can meet these goals.
Posted: 15 Jun 2016 | Published: 15 Jun 2016

Snow Software

Metrics to Measure Software Asset Management Success
sponsored by Snow Software
WHITE PAPER: What does "good" software asset management look like? Uncover 8 ways to measure the strengths and weaknesses of your software asset management program.
Posted: 14 Jun 2016 | Published: 14 Jun 2016

Snow Software

Computer Weekly – 7 June 2016: Apple lures open source developers with Swift
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at Apple's plan to woo open source developers to its Swift programming language. DevOps practitioners are warning of growing stress on IT operations staff through the growth of continuous development practices. And Specsavers' CIO tells us why the store is a vital part of digital retail. Read the issue now.
Posted: 03 Jun 2016 | Published: 07 Jun 2016

ComputerWeekly.com

CW@50: What was making the news in June
sponsored by ComputerWeekly.com
EGUIDE: The National Museum of Computing has trawled the Computer Weekly archives for another selection of articles highlighting significant articles published in the month of June over the past few decades.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

ComputerWeekly.com

IT4IT for Managing the Business of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
Posted: 26 May 2016 | Published: 26 May 2016

ComputerWeekly.com

5 Data Quality Problems in Every CMDB
sponsored by BDNA
WHITE PAPER: Explore why clean data is essential for your configuration management database (CMDB). Uncover the top 5 data quality problems in every CMDB and how you can address these challenges.
Posted: 29 Apr 2016 | Published: 31 Dec 2015

BDNA

How to Bring a Common Language to Your IT Systems
sponsored by BDNA
WHITE PAPER: This white paper provides best practices for managing your IT assets. Learn how normalizing data, enriching data, and categorizing assets can help take the pain out of IT system management.
Posted: 28 Apr 2016 | Published: 28 Apr 2016

BDNA

3 Ways to Cut the Cost and Pain of a Software Audit
sponsored by BDNA
WHITE PAPER: This white paper examines the top challenges IT professionals face when preparing for a vendor audit, as well as offering suggested solutions to cut the cost and pain of a software audit. Download now to access expert tips on how to prepare for your vendor audit.
Posted: 28 Apr 2016 | Published: 28 Apr 2016

BDNA

Taking Control of Software Licensing
sponsored by BDNA
WHITE PAPER: In this white paper, learn how to take control of your software licensing. Discover tips for identifying strategic vendors, negotiating with them, and enforcing sourcing strategies over time.
Posted: 27 Apr 2016 | Published: 27 Apr 2016

BDNA

Skills and sourcing trends for successful IT strategy
sponsored by ComputerWeekly.com
EBOOK: In this presentation from our CW500 event, Louise McCarthy, director of IT transformation at the European Bank of Reconstruction and Development, shares her experiences of overhauling IT sourcing strategy at major private and public sector organisations.
Posted: 19 Apr 2016 | Published: 19 Apr 2016

ComputerWeekly.com

CIOs Move IT from an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
ANALYST REPORT: This service portfolio from Gartner offers an analysis of common challenges CIOs face when communicating the strategic business value of moving from process-optimized to service optimized IT operations. Download now to receive expert recommendations for understanding the business context for service delivery.
Posted: 03 Aug 2016 | Published: 22 Feb 2016

Gartner

A New Service Integration and Management Concept for Growing Businesses
sponsored by ServiceNow
EGUIDE: This exclusive eGuide addresses the role of this new concept, service level agreements (SLAs), some of the points of value it can offer your business, as well as number of helpful tips to keep in mind if you are deciding to implement the system.
Posted: 25 Jul 2016 | Published: 18 Jul 2016

ServiceNow

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit

5 Ways to Create a Successful Innovation Program
sponsored by Spigit
WHITE PAPER: What exactly does it take to create sustainable innovation program, driving impactful results to both the business side and IT? Learn how to implement a successful crowdsourced innovation program with the 5 methods outlined in this white paper.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Spigit

2016 State of Crowdsourced Innovation
sponsored by Spigit
WHITE PAPER: Read this report to discover the 2016 landscape of crowdsourced innovation, highlighting essential best practices for running sustainable innovation programs. Download now to learn why enterprises are tapping crowdsourcing as a way to innovate, and what returns you should expect.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

Spigit

The 15 Innovation Management Solutions Providers and How They Stack Up
sponsored by Spigit
ANALYST REPORT: In this Forrester report, you will differentiate the top 15 innovation management solutions providers, and identify the most appropriate solution for your organization. Read on to discover how this innovation will support initiatives such as market validation, technology-push disruptive innovation, new business modelling, and more.
Posted: 21 Jun 2016 | Published: 12 Apr 2016

Spigit

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015

ServiceNow

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Download this exclusive white paper to learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Trends 2016: The Future of Customer Service
sponsored by ServiceNow
ANALYST REPORT: Today's customer expectations for easy, effective, and personal service are shaping customer service technology priorities. Explore this summary of the top 10 customer service trends that application development and delivery (AD&D) pros and CIOs alike must pay attention to.
Posted: 16 Jun 2016 | Published: 05 Jan 2016

ServiceNow
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