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IT Asset Management Reports
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Tech-Savvy Asean Population Sparks Business IT Shake-Up
sponsored by SearchDataCenter.com
EZINE: An increasingly tech-savvy Asean population, especially among the younger, more urban demographics, is driving IT teams to look at challenges in a new way. In this e-zine, explore the obstacles facing IT in Asean nations and markets. Find out what upcoming changes will have the greatest impact on users, IT resources, and revenue.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

SearchDataCenter.com

Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

ServiceNow

Understand and Anticipate IT Health and Risk
sponsored by TeamQuest Corporation
RESOURCE: Explore 1 way you can leverage data to get automated algorithmic-based IT health and risk calculations. Why? Anticipating the severity of future issues can allow you to be proactive with your resolution approaches. Plus, find out how you can enable connected workflows to promote seamless communication and collaboration within IT operations.
Posted: 26 Jul 2016 | Published: 26 Jul 2016

TeamQuest Corporation

A New Service Integration and Management Concept for Growing Businesses
sponsored by ServiceNow
EGUIDE: This exclusive eGuide addresses the role of this new concept, service level agreements (SLAs), some of the points of value it can offer your business, as well as number of helpful tips to keep in mind if you are deciding to implement the system.
Posted: 25 Jul 2016 | Published: 18 Jul 2016

ServiceNow

Disrupting in the Digital Economy with an API Strategy
sponsored by IBM
WEBCAST: This webcast explores the use of an integrated creation, runtime, management, and security foundation for enterprise grade APIs and microservices. Unlock the value of existing IT investments to speed up development time, power modern digital apps, and expand brand reach.
Posted: 14 Jul 2016 | Premiered: Jul 14, 2016

IBM

Investing in ITIL-Aligned ITSM Technology
sponsored by ServiceNow
EBOOK: If you believe in the benefits of ITIL, this eBook will help you connect the dots between people, processes, and technology to ensure your new ITSM initiative brings major improvements to your IT services. Read on to discover how to adopt fit-for-purpose ITSM.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

ServiceNow

8 Tips for Winning the IT Asset Management Challenge
sponsored by ServiceNow
WHITE PAPER: This feature white paper outlines 8 specific recommendations for building an ITAM program that delivers measurable business value while saving you time, money, and hassle. Some of these tips include: Gaining control through metrics and reporting, automating through discovery, providing self-service options, and more.
Posted: 12 Jul 2016 | Published: 01 Jan 2016

ServiceNow

Crossing the Legacy ITSM Chasm
sponsored by ServiceNow
ANALYST REPORT: This exclusive report examines "next-generation ITSM" and its contributions toward optimizing changing IT and business requirements. Download now to compare advances with the risks of staying with legacy ITSM models and evaluate the risks of "doing nothing" and allowing legacy ITSM to persist.
Posted: 12 Jul 2016 | Published: 01 Jun 2016

ServiceNow

A Practical Approach to ITIL Adoption
sponsored by ServiceNow
EBOOK: The adoption of ITIL is widespread and tens of thousands of companies are already reaping its benefits. But, as with any process, there are a number of common ITIL adoption mistakes to avoid. Access this eBook to avoid the top 5 ITIL implementation mistakes and ensure the success of your efforts.
Posted: 12 Jul 2016 | Published: 12 Jul 2016

ServiceNow

Make Your Life Easier with ITIL
sponsored by ServiceNow
EBOOK: Today's employees demand more from the corporate IT department than ever before. This eBook will walk you through key issues when considering adoption of ITIL to improve your IT service management efforts. Read on to ask yourself, how is a lack of best practices adversely affecting my IT department?
Posted: 12 Jul 2016 | Published: 12 Jul 2016

ServiceNow

IDC: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

The Benefits of Agentless Architecture
sponsored by Red Hat
WHITE PAPER: Discover in this white paper the top 12 benefits of implementing agentless IT architecture, utilizing an open source orchestration tool. Read on to learn to effectively manage systems by connecting to them over SSH, and employ a management tool that doesn't impose additional demands on your environment.
Posted: 11 Jul 2016 | Published: 31 Dec 2013

Red Hat

Define Your Services for Fast and Accurate Service Delivery: An ITSM E-Book
sponsored by ServiceNow
EBOOK: Do you face difficulty in meeting SLAs, fulfilling service requests, or in accurate reporting? Discover how to provide better IT service delivery by defining your services with consistency and capturing them in a single system of record. Access now to automate service desk functions with an integrated workflow engine and CMDB.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Stage 1 ITSM eBook Consolidate Get Control of Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper examines how consolidation can help businesses overcome the seemingly never-ending challenges of the service desk. Read on to learn how IT infrastructure library best practices can play a critical role in improving the overall efficiency of service desk workloads.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

Red Hat

Controlling Software Asset Management in the Mobile Era
sponsored by Snow Software
WHITE PAPER: How can you balance growing user demands and at the same time ensure your company is not exposed to license liability? Discover how creating a software store tightly integrated with effective software management processes can meet these goals.
Posted: 15 Jun 2016 | Published: 15 Jun 2016

Snow Software

CIOs Move IT from an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
ANALYST REPORT: This service portfolio from Gartner offers an analysis of common challenges CIOs face when communicating the strategic business value of moving from process-optimized to service optimized IT operations. Download now to receive expert recommendations for understanding the business context for service delivery.
Posted: 03 Aug 2016 | Published: 22 Feb 2016

Gartner

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit

5 Ways to Create a Successful Innovation Program
sponsored by Spigit
WHITE PAPER: What exactly does it take to create sustainable innovation program, driving impactful results to both the business side and IT? Learn how to implement a successful crowdsourced innovation program with the 5 methods outlined in this white paper.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Spigit

2016 State of Crowdsourced Innovation
sponsored by Spigit
WHITE PAPER: Read this report to discover the 2016 landscape of crowdsourced innovation, highlighting essential best practices for running sustainable innovation programs. Download now to learn why enterprises are tapping crowdsourcing as a way to innovate, and what returns you should expect.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

Spigit

The 15 Innovation Management Solutions Providers and How They Stack Up
sponsored by Spigit
ANALYST REPORT: In this Forrester report, you will differentiate the top 15 innovation management solutions providers, and identify the most appropriate solution for your organization. Read on to discover how this innovation will support initiatives such as market validation, technology-push disruptive innovation, new business modelling, and more.
Posted: 21 Jun 2016 | Published: 12 Apr 2016

Spigit

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015

ServiceNow

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Download this exclusive white paper to learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Trends 2016: The Future of Customer Service
sponsored by ServiceNow
ANALYST REPORT: Today's customer expectations for easy, effective, and personal service are shaping customer service technology priorities. Explore this summary of the top 10 customer service trends that application development and delivery (AD&D) pros and CIOs alike must pay attention to.
Posted: 16 Jun 2016 | Published: 05 Jan 2016

ServiceNow
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