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May 23, 2013

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ISOC Reports

The Human Face of Big Data: Data Driven sponsored by ComputerWeekly.com BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris. Posted: 18 Jan 2013 \| Published: 18 Jan 2013 TOPICS: Communications Systems \| Data Analytics \| Data Collection \| Data Mining \| Internet \| Internet Chat \| Internet Recreational Services \| Internet Society \| Internet Usage \| Market Trends \| Online Advertising \| Privacy Rights \| Social Computing \| Social Networking \| Viral Marketing \| Web 2.0 \| Web Analytics \| Web Applications Software

Analyst Insight: Is There a Smart City Market? sponsored by ComputerWeekly.com ANALYST REPORT: The value of the IT market for smart cities globally is approximately $35bn, according to this in depth analysis from Ovum. Posted: 10 May 2012 \| Published: 10 May 2012 TOPICS: Cloud Computing \| Internet \| Internet Society \| Networking \| Smart Appliances

Session Initiated Protocol (SIP): A Five-Function Control Protocol sponsored by F5 Networks WHITE PAPER: The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications. Posted: 28 Apr 2008 \| Published: 01 Aug 2007 TOPICS: Application Deployment \| Application Life-Cycle Management \| Application Performance Management \| Internet Engineering Task Force \| SIP \| Video Services \| VoIP \| Web Services Management

SIP: Enhancing Communication sponsored by NACR WHITE PAPER: This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs. Posted: 10 Feb 2012 \| Published: 10 Feb 2012 TOPICS: Collaboration \| Internet Engineering Task Force \| Mobile Workers \| PBX \| PSTN \| SIP \| Unified Messaging \| Videoconferences \| VoIP

IT jobswatch – trends in media IT recruitment sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand. Posted: 20 Oct 2011 \| Published: 15 Mar 2011 TOPICS: IT Agents \| IT Consulting Services \| IT Industry \| IT Service Centers \| IT Workforce

Dirk Hohndel on Intel and the Linux Foundation sponsored by Intel VIDEO: In this video, Dirk Hohndel, Chief Linux and Open Source Technologist at Intel, discusses the importance of standards organizations like the Linux Foundation as well as thought on the future of Open Source at Intel. Posted: 01 Nov 2010 \| Premiered: 01 Nov 2010 TOPICS: Linux \| Open Source \| Open Source BI \| Open Source Software \| Standards \| Standards Organizations \| Vendors

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

ITIL Version 3.0 -- What It Means to You sponsored by Global Knowledge WHITE PAPER: As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a critical tool. Posted: 06 Jul 2006 \| Published: 01 Jul 2006 TOPICS: Business IT Alignment \| CMDB \| Help Desk Management Services \| IT Service Management \| ITIL \| Standards \| Standards Organizations

Gartner Middle East CIO Leadership Forum sponsored by Gartner WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: CIOs \| Information Technology Professionals \| IT Agents \| IT Management \| IT Service Management \| Vendor Selection \| Vendors

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by IBM and Crossview EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

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